Receive Care From the Comfort of Your Couch: Renown Health Offering Virtual Visits

Through the COVID-19 pandemic, Renown providers remain committed to safely caring for community members, both in person and virtually.

Renown Health is proud to offer same-day virtual visits to helpcommunity members maintain their health and address medical concerns amid the COVID-19crisisandbeyond.VirtualVisitsareeasily-accessiblevideoconferencingvisitswithahealthprovider.Theyareusedforprimarycare,specialtycareandurgentcaretoenablepatientstoconsultacareproviderfromtheeaseandcomfortoftheirhomes.

“Ifthere’sabrightspotinthemidstofthispandemic,it’sthat COVID-19ispushingustorapidlyadoptnewwaysofthinkingaboutanddeliveringhealthcare–throughnewtechnologies,”saidDr.TonySlonim,presidentandCEO of Renown.“Ourteamhasworkeddiligentlytomakevirtualvisitsavailabletoourcommunityasanaddedconvenienceforthosewhowouldprefertostay intheirhomes.Asweworktokeepallofourpatientssafeandhealthy,wewantourcommunitytoknowwe’reheretoserveanyongoinghealthcareneedstheyhavebyexpandingourcareoptions.”

Virtual Visits for Urgent Care

Forurgentcareneeds,individualscanlogintoMyChartandrequestto“TalktoaDoctor”toreceivecarefromaRenownprovider.Afterfillinginsomeinformationandconfirmingtheirhealthcareconcerns,Renown’shealthcareteamwillnotifythembytext oremailwhenaproviderisreadytotalktothemvirtually.Providerswillhelppatientsdeterminewhethertheirhealthneedscanbemetfromtheirhomeoriftheyneedtoseekin-personcare.

Virtualurgentcarevisitscanaddressthefollowingsymptoms:

• Common cold and cough symptoms
• Muscular, tendon or joint pains not caused by injury
• Allergy or sinus symptoms
• Pink eye
• Urinary discomfort
• Diarrhea without vomiting
• Rashes or skin sores
• Backache
• Nail problems
• Screening examination for sexually transmitted illness (without symptoms)
• Medication refills (not controlled substances)

Renown’s urgent care virtual visits are available 8:30 a.m. through 10:30 p.m. Monday-Friday and 9:30 a.m. to 4:30 p.m. Saturday and Sunday.

Virtual Visits for Primary Care and Specialty Care

Many primary and specialty care appointments for adults and children are now available virtually through Renown Medical Group. Individuals with an existing Renown Medical Group provider are encouraged to call 775-982-5000 if they would prefer to see a provider from home.

HomeMedicalVisits

Lastweek,RenownannounceditspartnershipwithDispatchHealth,whichisnowmakinghousecallstoindividualswhoprefertobeseenfromtheirhomebyalicensedmedicalprofessional.Thishigh-qualitymedicalcareoptionisavailabletoallReno/Sparksresidents,bothinsuredanduninsured.Ifapatientisuninsured,thereisaflatfeeof$275,whichincludesallmedicationsadministeredand labtestson site.

“Whetherapatientpreferstobetreatedathomeorinoneofourtraditionalofficesettings,wearepreparedtoprovidetherightlevelofcare,attherightplace,attherighttime,”saidDr. Slonim.“Fromroutineexamsandcheckupstoillnessesandotherconditionsthatmayarise,it’scriticaltocontinueseeingtoyouruniquehealthcareneeds.”

AllvirtualvisitsrequireafreeMyChartaccount.ThosewhodonothaveaMyChartaccountcansignuponline.Mostinsurancecompaniesapplythesameco-payfeesaschargedforin-personvisits.

Formoreinformation onvirtualvisits,pleasevisithttps://www.renown.org/explore/virtual-visits/.

AboutRenownHealth

Renown Health is a locally governed and locally owned, not-for-profit integrated healthcarenetwork serving northern Nevada, Lake Tahoe and northeast California. Renown is one of theregion’s largest private employers with a workforce of more than 7,000. It comprises three acutecare hospitals, a rehabilitation hospital, the area’s most comprehensive medical group andurgent care network, and the region’s largest and only locally owned not-for-profit insurancecompany, Hometown Health. Renown has a long tradition and commitment to continuallyimprove the careand thehealth ofourcommunity.Formore information,visitrenown.org.