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Compliance

Renown Health Patients and Visitors

Compliance Program

Renown Health Compliance is dedicated to making a genuine difference in the health and well-being of the people and communities we serve. To accomplish our mission, we maintain the highest ethical standards and comply with all governing laws and regulations in healthcare delivery. This commitment extends to our relationships with our employees, payers, contractors and the community we serve.

Report a Concern

As part of our commitment to our values, we provide numerous ways to report perceived or known compliance issues. We encourage anyone who is aware of a violation of a law or believes they have observed suspicious behavior to report their concern without fear of retaliation. The compliance concern hotline is available 24 hours a day, seven days a week and managed by an external vendor.

By Phone
1-800-611-5097

Hearing Impaired (TTY) Assistance
TTY 711 1-800-326-6868

Email
auditandcompliance@renown.org

Mail
Renown Health Chief Compliance Officer
1155 Mill Street, MS N-14
Reno, NV 89502

Secure Form

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.