Renown Health Opens New Urgent Care in Northwest Reno

ABOVE: A ribbon-cutting event on Monday, Oct. 6, celebrates Renown Urgent Care – Ambassador Drive opening, which expands access to high-quality, convenient and affordable urgent care services for our growing community

Reno, Nev. (Oct. 7, 2025) – Renown Health is proud to announce the opening of a new urgent care facility located at 960 Ambassador Drive, designed to provide high quality, convenient and affordable urgent care to families in northwest Reno and surrounding communities. This facility, opening today, Oct. 7, is Renown’s 11th urgent care location and is equipped to treat patients of all ages with minor illnesses, injuries and other non-life-threatening conditions.

“As a not-for-profit academic health system, we reinvest our proceeds back into the community through improving access to care, investing in clinical expertise, new facilities, services and technology, and addressing critical health needs,” said Brian Erling, MD, MBA, CEO & President, Renown Health. “People have asked us to bring our services closer to where they live and work and we’re proud to respond by opening this new urgent care site- it’s one more way we’re investing in improving the health and wellbeing of our community.”

Renown Urgent Care Services at 960 Ambassador Drive, Reno, include;

• Treatment of minor injuries like sprains, cuts or burns;
• Diagnosis and treatment of illnesses such as flu, cold, fever or infections;
• Assessment and treatment of minor allergic reactions;
• Follow-up or ongoing treatments that don’t require an emergency room visit;
• Diagnostic needs, including lab work.
  

"Renown Urgent Care is here to serve people throughout northern Nevada, at locations across north and south Reno, Sparks, Carson City, Fernley and Fallon. Our new facility at 960 Ambassador Drive in northwest Reno marks our 11th urgent care, complementing all other locations with a mission to provide high-quality, efficient, affordable and compassionate care close to home,” said Rahul Mediwala, MD, MBA, CEO of Renown Medical Group.

Renown Urgent Care Highlights Include;

• Dedicated patient care for all adults and children for non-life-threatening symptoms seven days a week (open Monday-Friday 8 a.m. to 7 p.m.; Saturday-Sunday 9 a.m. to 5 p.m.);
• Convenient northwest Reno location, near Starbucks with parking available just outside the entrance;
• Experienced, board-certified physicians, nurse practitioners and skilled medical professionals to provide care;
• Onsite laboratory for testing.

“Our goal is to meet patients where they're at by providing reliable and accessible care with a dedicated team of experienced, board-certified physicians, nurse practitioners, physician assistants and skilled medical professionals,” said Thomas Chmelicek, MD, Division Chief or Renown Urgent Care. “We look forward to working with each patient, family member and neighbor in this community to provide guidance, education and follow-up care at this urgent care for the years to come.”

You can schedule a Renown Urgent Care appointment by using the Book Ahead service online to see wait times and book a time slot, by logging into your MyChart account to schedule online or via a virtual visit, or by walking in. For existing patients, MyChart offers self-scheduling, while new patients can register online to find a provider.

Using Online Tools to Book Your Urgent Care Appointment

• Book Ahead: Go to Renown Health's website at www.renown.org to use the Book Ahead service to see current wait times and reserve a time slot at specific urgent care locations including the 960 Ambassador Drive, Reno location.
• MyChart: Log in to your MyChart account to schedule an appointment by selecting the “Schedule an Appointment” and then the "Find Care Now" icon.
• Walk-in: You can also visit a Renown Urgent Care location for a walk-in visit. However, booking ahead or using the Book Ahead service is encouraged to minimize wait times.
• For New Patients to Renown Health: If you are a new patient, you can register as a guest on Renown Health's website at www.renown.org to find a care provider and schedule an appointment.

Expanding Urgent Care Access for Northern Nevadans

The Renown Urgent Care on Ambassador Drive location is open Monday-Friday 8 a.m. to 7 p.m.; Saturday-Sunday 9 a.m. to 5 p.m. for people to obtain expert care for minor illnesses, injuries and non-life-threatening conditions. Renown urgent care locations offer walk-in visits and online check-in at www.renown.org, with most insurances accepted, including Medicaid and Medicare. Prominence Health Plan is not accepted. Patients can learn more or view all urgent care locations by visiting renown.org/Health-Services/Urgent-Care.

About Renown Health

Renown Health is the region’s largest, locally governed, not-for-profit integrated academic health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 8,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org