Dispatch Health Partners & Renown to Provide In-Home Medical Care

Hospital network brings high-quality, affordable, on-demand acute care to local residents.

DispatchHealth, a provider of in-home medical care, todayannounced a partnership with Renown Healthto provide Reno/Sparks residents with high-qualitymedicalcareinthecomfortoftheirhomes.Thepartnershipaimstoprovidepatientswithanotheroptionfor safeaccessto medicalcare during theCOVID-19pandemicandbeyond.

DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care optionsif it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned tohelp treat an extensive range of common to complex injuries and illnesses, including but notlimited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and isaccepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275,whichincludesall medicationsadministeredandlabtests onsite.

“It’s more important than ever to be able to offer patients convenient, high-acuity medical carethat is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “ThepartnershipwithRenownHealth providessafecareforpeoplewithoutthemhavingtoleavetheirhome, helping to ensure community members get the right care at the right place at the righttime.”

Patients requiring medical services for sudden or urgent illness, such as sore throat or skinrashes, can request care by going to the DispatchHealth website, accessing the free mobile app orcalling 775-439-1529. Oncecontacted,the medicalteamarriveswithinafewhoursto treat the patient in their place of need and consists of either a physician assistant or nursepractitioner,alongwithamedicaltechnician.DispatchHealth’smedicalteamswearappropriatepersonal protective equipment (PPE) during all visits, including masks, gloves, and protectiveeyewear.Additionally,kitsanddevicesaresanitizedduringandbetweenvisits.

The medical team is able to perform a variety of advanced tests and treatments, ranging fromblood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care,DispatchHealthprovidesadetailedreporttoeachprimarycarephysician,livingcommunity, orahomehealthagency,inadditiontoelectronicallysendingprescriptionstoapatient’spharmacyifneeded.

For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe.

“Renown is focused on the well-being of our patients and community. Our goal is to improvehealth through proactive community-based prevention, while creating the best healthcaresystemforthosewithacuteandchronicdisease,”saidDr.TonySlonim,president andCEOofRenown Health. “We strive to find innovative ways to serve our community and are pleased topartner with DispatchHealth to bring affordable, on-demand in-home emergent and urgenthealthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic,Renown and DispatchHealth worked diligently to accelerate the launch of this program in ourcommunitytohelpuscontinuefightingthegoodfightagainstthevirus.”

Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making agenuine difference in the health and well-being of the people and communities it serves. Thefirst mobile medical vehicle arrived in-market on April 20 and a second vehicle will beoperational May 19. DispatchHealth is available in 19 markets across the U.S., including LasVegasandthe Renoareafrom8a.m.to8p.m.local time,sevendaysaweek,365daysayear,including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of thesecondvehicleonMay19.

AboutDispatchHealth

DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advancedmedical care for people of all ages in the comfort of their own home. DispatchHealth'semergency trained medical teams are equipped with all the tools necessary to treat common tocomplex injuries and illnesses. DispatchHealth works closely with payers, providers, healthsystems and others to deliver care in the home to reduce unnecessary emergency room visits,as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90percent less than the average emergency room visit. Acute care medical teams are availableduring the day and also on weekends, evenings and holidays, and can be requested via app,online or a quick phone call. Advanced Care and Extended Care patients must be referred by ahealthcareprofessional.DispatchHealthispartneredwithmostmajorinsurancecompanies.For moreinformation,visitDispatchHealth.com.

AboutRenownHealth

Renown Health is a locally governed and locally owned, not-for-profit integrated healthcarenetwork serving northern Nevada, Lake Tahoe and northeast California. Renown is one of theregion’slargestprivateemployerswithaworkforceofmorethan7,000.Itcomprisesthreeacutecare hospitals, a rehabilitation hospital, the area’s most comprehensive medical group andurgent care network, and the region’s largest and only locally owned not-for-profit insurancecompany, Hometown Health. Renown has a long tradition and commitment to continuallyimprovethe careand thehealthofourcommunity.Formoreinformation,visitrenown.org.

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Dr. Brian Erling, President and CEO of Renown Health, has been awarded the prestigious 2025 Governor’s Award in recognition of his visionary leadership and instrumental role in establishing the first kidney transplant program for northern Nevada. Presented at the annual Nevada Donor Network Gala by Governor Joe Lombardo at his residence in Carson City on May 8, the Governor’s Award honors individuals who have made outstanding contributions to organ, eye, and tissue donation in the state. Dr. Erling’s efforts mark a historic first for healthcare in northern Nevada, giving residents access to lifesaving transplant care close to home for the first time. “I have the distinct pleasure on behalf of the Nevada Donor Network, the great state of Nevada and myself to award the 2025 Governor’s Award to Dr. Brian Erling of Renown Health,” said Governor Joe Lombardo. Joe Ferreira, president and CEO of the Nevada Donor Network, added his congratulations. “This is a momentous step forward for our state and provides hope and healing to those awaiting transplants and their families. The expansion of essential transplantation services across our state is made possible because of an extraordinary partnership. Thank you, Dr. Erling, for paving the way for better health outcomes and a brighter future for those in need.” Dr. Erling accepted the award, saying, “Many people in this room tonight worked long and hard to bring the Renown Transplant Institute® to our region, and are so deserving of this award. I am happy, on their behalf, to accept this award. I started my healthcare career as an emergency medicine physician and sometimes had to tell families about a loved one's death. I vowed to preserve the legacy of those patients if given the chance.” He added, “When I came to Renown from Colorado, one of the first questions I asked was, with the dramatic growth in our population in northern Nevada, are we able to make additional investments in expertise and clinical programs to help keep more care local? Increasing access to health care, both preventive care and advanced treatment—is critical for a community’s well-being and optimal health.” “As a team, we thought it would be incredible if we could bring a transplant program to our area. Just think about how many people have had to travel more than four hours out of the area and rent hotel rooms for weeks. Not every person can afford that. We think about things like that because at Renown Health, we care for everyone. When people have to travel to Vegas, or Salt Lake City or California, to get the care that they need, that is a health equity issue.” “So, we stepped in, and transplant became a top priority for the entire team. We have amazing people who have made this happen. Dr. Ernesto Molmenti has 25 years of transplant experience and came from Northwell Health in New York City to help lead this program. Dr. David Mulligan, also a transplant surgeon, comes to Renown from Yale and the Mayo Clinic. Ashley Cardenas, the administrator for the Renown Transplant Institute joins us from University of California, San Diego- School of Medicine. We have recruited some amazing people.” “And here at Renown, we have so many outstanding leaders who made this happen. From Chris Nicholas, our CEO at Renown Regional Medical Center, to Dr. Rahul Mediwala, CEO of our medical group and a nephrologist who has spent years planning for this program, to Jimmy Lao, director of nursing for our Emergency Rooms, to Taralynn Basham, director of nursing for our ICUs, and everyone in between- we say, “thank you!” He finished by saying, “Thank you for the honor. We are excited to get the Renown Transplant Institute up and running, and we are looking to do our first kidney transplant within the next several weeks. Thank you, Governor, for making healthcare a priority. It has been a pleasure working with you and your administration.” Assessments Now Open for Kidney Transplant Candidates The Renown Transplant Institute® at Renown Regional Medical Center in Reno is one of only 250 transplant centers nationwide and one of only two centers in all of Nevada. The Renown team is working closely with local healthcare providers and social workers at area dialysis centers to streamline referrals and ensure a smooth transition for patients to the transplant list. The Renown Transplant Institute is now accepting referrals for kidney transplant. Candidates will undergo a thorough evaluation process to determine their eligibility and readiness for a transplant. Physicians may now refer patients, or people with end-stage kidney disease who wish to be screened for a kidney transplant by Dr. Narisorn Atsava-Svate and Dr. Ernesto Molmenti, to call 1-833-RING-NTI (746-4684). For more information visit https://www.renown.org/locations/renown-transplant-institute and https://www.nvtransplant.org/. It is anticipated that the first kidney transplant surgeries will take place by July. To join the fight, donate to the Renown Health Foundation, a non-profit organization registered with the State of Nevada and recognized by the IRS as a 501(c)(3) entity at www.renown.org/donate or 775-982-5545. As the region’s only Level 2 Trauma Center for adults and children, Renown serves over 1 million people and 100,000 square miles. In U.S. News and World Report Best Hospital Rankings, Renown Regional Medical Center is named #1 Hospital for the State of Nevada for 2024, 2023 and 2022.

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