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Patient Safety Commitment

Renown provider speaking with patient

Building a High Reliability Organization

Renown Health is committed to being a High Reliability Organization (HRO)—an organization that consistently delivers safe, high-quality care by anticipating risk, strengthening systems and continuously learning.

Rather than reacting to problems after they occur, High Reliability Organizations focus on preventing harm before it reaches patients.

The Principles That Guide Our Work

Preoccupation with Failure

We stay alert to small issues before they become bigger problems.

Sensitivity to Operations

We pay close attention to what's happening across our hospitals every day.

Reluctance to Simplify

We take time to understand the full picture before making decisions.

Commitment to Resilience

We prepare our teams to respond quickly, learn and improve.

Deference to Expertise

We trust the knowledge of those closest to patient care.

How We Support Patient Safety

Our goal is simple: Zero Preventable Harm.

Continuous Learning

Learning from safety events, near misses and good catches to strengthen our systems.

Transparent Reporting

Open reporting and thoughtful analysis help us identify opportunities for improvement.

Patients & Families as Partners

We encourage patients and families to participate in their care and speak up about safety concerns.

Evidence-Based Practices

Standardized clinical practices help ensure consistent, high-quality care.

Monitoring Safety Metrics

We continually review key patient safety measures to identify trends and improve outcomes.

Awards and Accreditations

Renown’s commitment has been recognized by various agencies, institutions and programs. We're proud to display these achievements.
View All Awards

Renown Health Newsroom

Family BBQ in Reno, NV

Renown Health Wins National Inclusive Marketing Award for Spanish-language Campaign

RENO, NEV. (July 15, 2026) — Renown Health has earned a national Inclusive Marketing Award from Ragan Communications and PR Daily, one of the communications industry's most respected publications, for its "Contigo en la Lucha" Spanish-language marketing and communications campaign. The award was presented on June 18 at Ragan PR Daily's 2026 Marketing, Content Marketing and Social Media Awards luncheon in New York City.
Read More Renown Health Wins National Inclusive Marketing Award for Spanish-language Campaign
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Sandeep Randhawa Named by Becker's Healthcare as One of Nation's Chief People Officers to Know

Renown Health is proud to announce that Sandeep Randhawa, MSA, has been named to Becker’s Hospital Review’s national list of “Chief People Officer to Know for 2026.” This recognition highlights 140 chief human resources officers and chief people officers who are instrumental in shaping the workforce strategies that power hospitals and health systems.
Read More Sandeep Randhawa Named by Becker's Healthcare as One of Nation's Chief People Officers to Know
ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.

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