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Dispatch Health Partners & Renown to Provide In-Home Medical Care
Hospital network brings high-quality, affordable, on-demand acute care to local residents. DispatchHealth, a provider of in-home medical care, today announced a partnership with Renown Health to provide Reno/Sparks residents with high- quality medical care in the comfort of their homes. The partnership aims to provide patients with another option for safe access to medical care during the COVID-19 pandemic and beyond. DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care options if it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned to help treat an extensive range of common to complex injuries and illnesses, including but not limited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and is accepted by most major insurance plans. Si un paciente no tiene seguro, hay una tarifa plana de $275, que incluye todos los medicamentos administrados y los análisis de laboratorio en el sitio. “It’s more important than ever to be able to offer patients convenient, high-acuity medical care that is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “The partnership with Renown Health provides safe care for people without them having to leave their home, helping to ensure community members get the right care at the right place at the right time.” Los pacientes que necesiten servicios médicos para enfermedades repentinas o urgentes, como dolor de garganta o erupciones cutáneas, pueden solicitar atención a través del sitio web de DispatchHealth, de la aplicación móvil gratuita o de la línea telefónica 775-439-1529. Once contacted, the medical team arrives within a few hours to treat the patient in their place of need and consists of either a physician assistant or nurse practitioner, along with a medical technician. DispatchHealth’s medical teams wear appropriate personal protective equipment (PPE) during all visits, including masks, gloves, and protective eyewear. Additionally, kits and devices are sanitized during and between visits. The medical team is able to perform a variety of advanced tests and treatments, ranging from blood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care, DispatchHealth provides a detailed report to each primary care physician, living community, or a home health agency, in addition to electronically sending prescriptions to a patient’s pharmacy if needed. En caso de emergencias, incluidas, entre otras, dolor torácico, signos de derrame cerebral, reacciones alérgicas o lesiones graves, se insta a las personas a llamar al 911 y solicitar cuidados agudos y seguros en una de las salas de emergencias de Renown. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe. “Renown is focused on the well-being of our patients and community. Our goal is to improve health through proactive community-based prevention, while creating the best healthcare system for those with acute and chronic disease,” said Dr. Tony Slonim, president and CEO of Renown Health. “We strive to find innovative ways to serve our community and are pleased to partner with DispatchHealth to bring affordable, on-demand in-home emergent and urgent healthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic, Renown and DispatchHealth worked diligently to accelerate the launch of this program in our community to help us continue fighting the good fight against the virus.” Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making a genuine difference in the health and well-being of the people and communities it serves. El primer vehículo médico móvil llegó al mercado el 20 de abril y un segundo vehículo estará operativo el 19 de mayo. DispatchHealth está disponible en 19 mercados en todo EE. UU., lo que incluye las áreas de Las Vegas y Reno, de 8 a.m. a 8 p.m., hora local, los 7 días de la semana, los 365 días del año, incluidos los días festivos. El horario de atención se extenderá de 8 a.m. a 10 p.m. con el lanzamiento del segundo vehículo el 19 de mayo. About DispatchHealth DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. Una visita con DispatchHealth suele costar entre un 80 y un 90 % menos que una visita media a la sala de emergencias. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a healthcare professional. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información.
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Renown Patients Encouraged to Have One Supporter Accompany Them to Medical Visit or Hospital Stay
Embraces patient and family-centered care, enhanced safety measures and new visiting hours. Today, Renown Health announced the Patient Supporter program, recognizing the important role that family and friends play in the healing, recovery and care of patients and serve as integral members of the health care team. Con la reducción constante de casos de pacientes con la COVID-19 y la transición a la fase 2 del programa Silver State Stabilization del gobernador Sisolak, y de acuerdo con Nevada Hospital Association, los hospitales y consultorios médicos de Renown ahora permiten la presencia limitada de visitantes para los pacientes sin la COVID-19 e implementaron medidas adicionales de seguridad para proteger a los pacientes, visitantes y empleados de la atención médica. One healthy adult Patient Supporter may now accompany a patient to their Renown medical visit or hospital stay. Tony Slonim, MD, DrPH, President & CEO of Renown said, “We live by our values of caring, integrity, collaboration and excellence. We believe in ‘person-centered care,’ an approach that embraces the perspective of the patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of our community.” At Renown, "family" is defined by the patient. The patient may designate anyone they choose as their Patient Supporter. The Patient Supporter may be asked to assist the health care team with communications to other family members and friends, participate in training and education activities and assist the patient with complying with care and medication instructions. Jen Richards, PhD, RN, Chief Nursing Officer for Acute Services explained, “The partnership between patients, families and healthcare providers is based on the understanding that everyone's role is important. What we do together is greater than what any of us can do alone. Involving families in the patient's care supports the healing process and can improve the outcome. This belief shapes our work, our services and the care we provide.” Beginning today, each patient may be accompanied by one healthy adult Patient Supporter. Enhanced safety measures in place include across all Renown sites to safeguard health include: • Wearing a mask at all times; • Observing hand hygiene practices; • Conducting health screenings upon each entry; • Implementing strict social distancing protocols; • Extra cleaning and disinfection of high-touch, public surface areas. In alignment with the state-wide guidelines, visitors will be limited to one Patient Supporter per patient and be able to access hospitals as noted: • Renown Children’s Hospital: Open access. (Two parents and/or guardians may be designated as Patient Supporters, however, due to current space constraints, we ask that you visit one at a time). • Renown Regional Medical Center y Renown South Meadows Medical Center: de 3 p. m. a 8 p. m. • Renown Rehabilitation Hospital: de 9 a. m. a 4 p. m. Asociaciones para la sanación: la importancia de incluir a personas de confianza que apoyen su atención. Nutrición: el aspecto nutritivo de los alimentos; https://www.renown.org/find/renown-regional-medical- center/shops-at-renown/. Espiritualidad: recursos de bienestar y el Spiritual Center & Estelle J. Kelsey Interfaith Sanctuary https://www.renown.org/explore/spiritual-care/interfaith-spiritual-center/ El arte de curar: entre otras, arte, música, Fianna’s Healing Garden y The John & Sue Dermody Children’s Healing Garden, entornos apacibles diseñados para fomentar la sanación del paciente y entornos propicios para la salud. Protección física y emocional y confidencialidad del paciente. There are multiple ways to support patients at Renown Regional Medical Center, South Meadows Medical Center, Renown Children’s Hospital or Renown Rehabilitation Hospital. Puede enviar un mensaje personalizado a un ser querido y será entregado personalmente a los pacientes que pasen la noche en el hospital. https://www.uat.renown.org/interact/contact-a-patient/. Staff are pleased to arrange video calls with loved ones. Para hablar con un paciente, llame al 775-982-4100. Renown Care Providers Are Fighting the Good Fight For You. Puede enviar una nota de agradecimiento o hacer una donación para respaldar sus esfuerzos a través de https://www.renown.org/donations-covid-19/. Para obtener información más detallada sobre el Programa de persona de apoyo para el paciente, visite https://www.renown.org/interact/. Consulte el material complementario de esta historia aquí. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información.
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Renown solicita mascarillas hechas a mano para los visitantes del hospital
Need Also Exists for Handmade Gowns and Surgical Caps Renown caregivers are grateful for the community’s love and enthusiasm for sewing masks, gowns and surgical caps. We continue to need these items and appreciate your support. Masks for Patient Visitors: We are requesting that community members sew masks for loved ones visiting patients at Renown Regional Medical Center and Renown South Meadows Medical Center. All patterns and cotton or cotton-blends are welcome. Isolation Gowns: For community crafted isolation gowns, please use the Renown-approved pattern and instructions. Bouffant (Surgical Caps): The pattern we are using for community-crafted Bouffants is available here. Las donaciones se reciben en nuestra entrada para vehículos, que está abierta de lunes a viernes, de 9 a.m. a 5 p.m., y se encuentra en el área del estacionamiento de Tahoe Tower en el Renown Regional Medical Center. All handcrafted masks, gowns and surgical caps will be laundered and sanitized before being distributed. We are so grateful for our community’s support during these unprecedented times. Para abordar las numerosas y generosas ofertas de ayuda, hemos compilado esta información; esperamos que le resulte útil. https://www.renown.org/donations-covid-19/. ### About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Para obtener más información, visite renown.org.
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Renown Health Food Pantry Nourishes Patients in Need
Unfortunately, many in our community go to bed hungry. Thanks to the support of the Food Bank of Northern Nevada and other local partners, Renown’s food pantry is helping meet the food needs of homeless and low-income individuals in our community. Patients who qualify for the “Food is Medicine Prescription” can receive a bag of food for themselves and each member of their immediate family every week through a free assistance program. This project started last year when Renown began giving food support to hospital and emergency room patients who expressed the need. Food is also given out at the Healthcare Center, which provides affordable access to care for anyone in our community. Those who receive care at the Healthcare Center are also eligible for food assistance. Working Alongside the Community After receiving food deliveries from the Food Bank of Northern Nevada, Renown’s community health team collects an assortment of fresh produce, donated from local grocery stores and other community organizations. Then they put together one bag for each family filled with healthy foods, such as: Whole grain cereals Shelf stable milk Kid-friendly snacks (granola bars, popcorn, graham crackers Proteins (low-salt soups, stews, peanut butter) Seasonal produce Food is Medicine Prescriptions Continue Amidst the Pandemic Throughout the COVID-19 (coronavirus) pandemic, Renown’s community health workers have been working remotely. They continue to reach out to patients who need groceries from the Food is Medicine Prescription program. With this in mind, the food pantry staff is currently coordinating outpatient deliveries to those with a Food is Medicine Prescription. At present, Renown is working to get more refrigeration, shelving and staffing to expand the service to more Renown Medical Group patients in need of food.
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Panda Cares Center of Hope at Renown Children's Hospital
When you have an ill child in the hospital, it is a stressful event. And Panda Express is helping local families support children who need special care. Their generous donation provides much-needed equipment, programs, and resources via the new Panda Cares Center of Hope, Renown Children’s Specialty Center. Their partnership directly benefits patients and their families! The ‘Panda Cares Center of Hope, Renown’s Children’s Specialty Center’ In fact, this new center provides care to not only children, but also comprehensive support to the entire family. Similarly, it creates an environment that reduces stress, promotes healing, and provides a superior patient and family experience. This facility upholds Panda Express’ mission, vision, and values and its four pillars: to directly help fund the emotional, mental, physical, and spiritual needs of children. This center, the first-ever in northern Nevada, will provide care for children who have chronic conditions. In particular, it offers ongoing treatment, health management, and specialty medical services, including: Nephrology Endocrinology Neurology Pulmonary Infectious Diseases Medical Genetics Adolescent Medicine How You Can Help! When you order from Panda Express, you can opt to round up your change, which will help support programs and services, such as the Center of Hope for Renown Children’s Hospital. Order Online A Partnership for Health & Education of Underserved Youth This partnership allows Renown Children’s Hospital to continue to strengthen regional services and increase Panda’s visibility within our growing community. Last year, 21,930 sick children received care from Renown Children’s Hospital. To date, Panda Express has raised $449,200 in financial support to assist us in providing health and education to every child, regardless of illness, injury, insurance, or ability to pay. Panda Express funds have already supported: Giraffe omni beds for the NICU Ultrasound machine for the Children’s ER Panda warmers and a hand held Accuvein machine Child Life Program to support sick patients and families Meeting room in the Children’s Specialty Center In kind donations, volunteer time and support of local events such as the University of Nevada Reno, Wolf Pack Dance Marathon
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Improving the Way we Deliver Quality Rural Healthcare
One of the most pressing issues in modern medicine is the need to improve rural healthcare. This challenge hits particularly close to home, as Renown Health is the only provider covering 100,000 square miles in northern Nevada, an area that’s mostly rural. People in rural areas suffer from chronic diseases such as heart disease, cancer and respiratory disease, at higher rates than the general population. One of the largest contributors to these health disparities is a lack of access to health services. Many rural communities have fewer providers and care facilities. This forces residents to travel farther to receive preventive care and medical treatment. We must identify ways to better support the health needs of the millions of Americans who live in rural communities. Ideas for improving rural healthcare Health systems must identify innovative ways to leverage existing resources and new technologies to care for patients in these communities. For example, telehealth can help diminish a person’s need to travel long distances to receive specialty care. Similarly, online classes can help educate patients about preventive behaviors. Remote monitoring technology also allows patients to track their health conditions from home. Additionally, we can address physician shortages by empowering health professionals such as nurse practitioners, physician assistants and technologists to care for patients. These providers receive excellent training and have demonstrated success in improving health outcomes. Renown Health cares for people from diverse backgrounds and we are dedicated to caring for patients in every community we serve. Renown Telehealth We’re leading the region in using video conferencing technology to provide the best care possible – no matter where you are. Renown Telehealth is telemedicine that gives you access to top-level care and better outcomes with less stress and fewer travel costs. Learn More
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Air Guard RN Makes an Impact in Community and Beyond
Everyday, Renown salutes its more than 150 active military and veterans on staff. Becca Gilbert, a Renown trauma nurse, is an example of the many outstanding service members at Renown who are serving both their country and their community. Becca Gilbert, BSN, RN, wears many uniforms. When she’s not wearing scrubs in her role as a trauma nurse in the intensive care unit of Renown Regional Medical Center, she’s wearing fatigues as a first lieutenant in the Nevada Air National Guard. “Service is huge,” says Becca Gilbert, RN, of her role in the Air Guard. “It’s something that is ingrained in me and a big part of who I am as a person. I find a lot of pride in being a part of something that is bigger than what is going on in my world.” Renown Health was named one of 15 recipients across the nation — and the only health system in the U.S. — for the Department of Defense’s highest employer award, the Secretary of Defense Employer Support Freedom Award, for exceptional support of its military employees. The Employer Support of the Guard and Reserves and Renown held a ceremony June 29 to recognize the award and to honor representatives of Renown who currently serve in the Guard and Reserves. With her Air Guard background, Gilbert is preassigned veteran patients at the Renown ICU. She says she’s able to relate to the veterans and their families and create a quick bond with them. “I’ve been assigned patients who are guard members with traumatic injuries — it’s good but hard,” Gilbert explains. “But I really love working with patients who are veterans.” Gilbert’s first career was as a veterinarian technician. Then enlisted in the Nevada Air National Guard in August 2008 — following in her father’s footsteps — and trained to serve as an EMT. While she was a medic, she went to nursing school for her second bachelor’s degree and was able to commission as an officer after graduation. Serving Our Community Gilbert says her work in the guard offers benefits that help with her job responsibilities at Renown, where she’s worked for four years. “At Renown, we are really a team and rely on each other to make sure there are good outcomes,” she says. “In the guard, officers are often put in charge, which teaches you a lot of things — organization, decision making and thinking of others. I think all of those things go hand-in-hand with my role as a nurse, especially in the ICU. People in the guard count on you as an officer and leader, and that is really important in the ICU when patients are counting on you for a positive outcome.” Gilbert’s responsibilities in the guard vary, including training for disaster relief missions and ensuring service members are fit and healthy enough to perform their jobs. “Training is a large part of the military — trauma training, physical fitness training and staying current on certifications,” she says. Locally she also leads the Self Aid Buddy Care program, a United States Air Force program that encompasses basic life support and limb-saving techniques to help wounded or injured personnel survive in medical emergencies until medical help is available. With the guard, Gilbert has also been involved in a bleeding-control program for volunteers in the community. She teaches community groups how to stop bleeding if they are a bystander to a car accident or other type of event, and is working with Renown trauma surgeon Marty Bain, M.D. to implement the program at Renown as well. Making a Difference Abroad In January, Gilbert was presented with an opportunity through the Nevada Guard State Partnership Program to travel outside the United States to the Kingdom of Tonga in the South Pacific and work at the Women and Children Crisis Centre, which assists families who are dealing with domestic violence. Gilbert praised the women who work at the center for their efforts towards change, as she says domestic violence is common in Tonga. “The women who work at the Women and Children Crisis Centre are pioneers,” she says. “They are trying to make changes by documenting what is going on and providing statistics to the lords and kings of Tonga. Some of it still isn’t accepted, but they continue to help the women and children of Tonga. They are helping so many people.” Renown Health salutes Gilbert for her tireless service to her country and her community here at home.
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Renown Regional nombrado líder de igualdad en la salud de Nevada
Reconocido como líder nacional en el cuidado de la comunidad LGBTQ+ por la fundación de Human Rights Campaign en 2022 Todas las personas que necesitan atención médica deben poder ver a su médico o tener una visita al hospital sin preocuparse porque las maltraten, las acosen o les nieguen el servicio sin razón. Los datos de la encuesta nacional de Center for American Progress (CAP) muestran que las personas que pertenecen a la comunidad LGBTQ+ experimentan discriminación en entornos de atención médica, y que esto los disuade de buscar el cuidado médico que necesitan. Estos resultados resaltan la importancia de proteger a las personas de la comunidad LGBTQ+ de la discriminación en el entorno de la atención médica. Los cuidadores de Renown Health y la UNR Med, con el apoyo de la comunidad LGBTQ+ y los aliados transgénero y sus parejas, trabajan para acortar la brecha para los pacientes LGBTQ+ y sus familias, y para convertirse en una organización más inclusiva. Esta semana, la fundación de Human Rights Campaign reconoció al Renown Regional Medical Center en Reno, Nevada, como el primer y único hospital de Nevada nombrado con un puntaje perfecto, y con el nivel más alto de apoyo, como “Líder en la igualdad de atención médica para la comunidad LGBTQ+”. El Índice de igualdad en la atención médica (Healthcare Equality Index, HEI) es la encuesta de referencia más importante del país de los centros de atención médica sobre las políticas y prácticas dedicadas al tratamiento igualitario y la inclusión de pacientes, visitantes y empleados de la comunidad LGBTQ+. “Nos esforzamos constantemente por estar entre los mejores del país en cuanto a calidad, seguridad y experiencia del paciente”, afirmó el Dr. Thomas Graf, director ejecutivo interino, director clínico y director de Calidad. “Este reconocimiento confirma el compromiso del equipo de Renown Health, que es brindarle el mejor cuidado posible al paciente. La calidad y la seguridad son responsabilidad de todos los empleados y médicos de Renown, y estamos orgullosos de que el equipo del Renown Regional Medical Center haya sido elegido entre los mejores del estado y el país por su compromiso con el cuidado centrado en el paciente LGBTQ+”. “Renown Health se enorgullece de unirse al estado de Nevada, que también obtuvo las mejores calificaciones en el Índice de igualdad estatal de Human Rights Campaign, y a la ciudad de Reno con la Tarjeta de puntuación de igualdad municipal para la igualdad de las personas LGBTQ+”, manifestó Sy Johnson, MBA, presidente interino y jefe de personal. “El HEI de Human Rights Campaign ofrece a las organizaciones una manera poderosa de afirmar que están comprometidas con el cuidado centrado en el paciente LGBTQ+ y extender las protecciones contra la discriminación a nuestros empleados LGBTQ+, quienes desempeñan una función clave en garantizar un cuidado sensible y experto para las personas de esta comunidad”. “En la UNR Med estamos muy orgullosos de colaborar con Renown en este esfuerzo”, dijo Nicole Jacobs, Ph.D. (ella), decana asociada, Diversidad e Inclusión; psicóloga clínica y profesora; Departamento de Psiquiatría y Ciencias Conductuales de la UNR Med. “La designación de ‘Líder en la igualdad de atención médica para la comunidad LGBTQ+’ demuestra el fuerte compromiso de Renown para promover la atención médica igualitaria en Nevada, nuestros valores centrales y compartidos, y nuestra misión compartida de abordar las desigualdades en torno a la atención médica que existen en nuestra área”. Un récord de 906 centros de atención médica participaron activamente en la encuesta del HEI 2022 y, 496 de ellos recibieron la designación de “Líder en la igualdad de atención médica para la comunidad LGBTQ+”. El Renown Regional Medical Center es el primer y único hospital de Nevada que cuenta con un reconocimiento de Human Rights Campaign. Ningún otro hospital del estado cumplió con sus estrictos estándares para el ranking de 2021. “Todas las personas merecen tener acceso a una atención médica de calidad, ser respetadas y escuchadas por su médico y sentirse seguras en las instalaciones donde reciben cuidado médico”, afirmó Tari Hanneman, (ella), directora de Salud y Envejecimiento en Human Rights Campaign. “El Índice de igualdad en la atención médica, en su esencia, se esfuerza por garantizar que las personas LGBTQ+ estén protegidas y respaldadas por sus proveedores de atención médica y se sientan seguras a la hora de buscar servicios. Nuestros participantes activos del HEI son auténticos pioneros en la industria de la atención médica porque implementan políticas integrales y sólidas de inclusión de la comunidad LGBTQ+ que, debido a lo que hacen, esperamos que se conviertan en una práctica habitual. El HEI evalúa y califica a los centros de atención médica según criterios detallados que se clasifican en cuatro pilares centrales: Políticas fundamentales y capacitación en la atención centrada en el paciente LGBTQ+ Servicios y apoyo para el paciente LGBTQ+ Beneficios y políticas para los empleados Participación de los pacientes y la comunidad Suzanne Hendery, MA, APR, directora de Clientes, quien dirigió el proceso de solicitud de Renown, indicó que el notable progreso reflejado en la presentación del HEI 2022 del equipo incluye los siguientes aspectos: Se actualizaron los registros médicos con el nombre y los pronombres preferidos. Kathleen Zaski, BSN, RN, directora de Aplicaciones de TI, explica por qué esto es tan importante. “Su nombre e identidad son inherentes a su persona y aquí, en Renown, nuestro objetivo es cuidarlo como persona en su totalidad y brindar el más alto nivel de atención de calidad a nuestra comunidad, todo mientras nos aseguramos de que la experiencia sea excepcional y personalizada para cada persona. Nuestro sistema de registros médicos apoya a nuestros médicos, profesionales de enfermería y equipo de atención en la recopilación de esta información importante. Ahora podemos registrar el nombre preferido, el sexo y la orientación sexual de cada persona para cuidarla mejor”. Se permitieron las visitas sin tener en cuenta la orientación sexual o la identidad de género. Whitney Hansen, PhD, directora de Excelencia de Servicio, afirma: “Sé lo importante que es para nuestros pacientes y sus familias que Renown sirva a toda nuestra comunidad y que brindemos un espacio agradable y seguro y un sentido de pertenencia a todos. Estamos orgullosos de la política de visitantes de Renown, inspirada por miembros familiares que solicitaron que la política permitiera que dos familiares al día pudieran a visitar a un ser querido internado en Renown”. Se colocaron baños sin distinción de género. Chris Baker, CHFM, director de Ingeniería de Instalaciones, cuyo equipo ha creado más de 48 baños sin distinción de género en Renown, afirma: “Garantizar que los baños privados estén igualmente disponibles para todos en nuestro campus es solo una forma de proporcionar un espacio más inclusivo y atento para las personas a las que prestamos servicios”. Además, los médicos y cuidadores de Renown recibieron reconocimientos en las siguientes áreas: Todos los miembros del personal reciben capacitación sobre el cuidado centrado en el paciente LGBTQ+. Tanto la “orientación sexual” como la “identidad de género” se incluyen en la política de no discriminación de pacientes y en la política de no discriminación de empleo de Renown. Se ofrecen beneficios de atención médica que incluyen a las personas transgénero a empleados y miembros del plan de salud sin fines de lucro de Renown, Hometown Health. Se proporciona apoyo sustancial y se otorgan subvenciones a organizaciones del área que abordan la diversidad y la inclusión, los eventos del Orgullo LGBTQ+ y la colaboración con organizaciones LGBTQ+ como aliado. “Estoy muy orgulloso de las personas con las que trabajo todos los días que hacen que los logros sean posibles”, dice Brian Colonna CHC, CHPC, CHRC, director de Cumplimiento. “Esta es una designación significativa”, dijo Bethany Sexton, MA, directora de Transformación. “Me siento muy orgullosa de ser parte de un equipo y una organización que ayuda a traducir nuestra misión como organización en una acción significativa para cada miembro de nuestra comunidad”. Mitch Harper, director de Desempeño de la Red, expresó: “Acabamos de comenzar este viaje. Reconocemos que todavía hay mucho más por mejorar para convertirnos en una organización inclusiva. Estamos trabajando para crear un entorno seguro y agradable para nuestra comunidad y nuestros empleados. El acceso a servicios humanos básicos no debe estar supeditado a características como el color de piel, el origen étnico, el sexo, la identidad de género, la orientación sexual, la edad, la discapacidad o las creencias de una persona”. Sean Savoy, encargado de la atención espiritual en Renown, dijo: “¡Muy buenas noticias! Me alegra mucho que Renown Health haya alcanzado este hito con HRC, líder en derechos civiles para minorías de identidad de género y orientación sexual. Espero con ansias el continuo trabajo y esfuerzo por lograr equidad clínica, competencia cultural y respeto por nuestros pacientes y empleados LGBTQIA”. Para obtener más información sobre la atención y los proveedores para pacientes LBGTQ+ en Renown, visite renown.org/diversity/lbgtq-at-renown/ Únase al equipo de Renown Renown Health está contratando personas para ocupar puestos clave en la organización para apoyar la salud y el bienestar de nuestra comunidad. Para unirse a la familia de Renown y luchar por la causa justa, postúlese en línea en careers.renown.org/ Acerca de la Fundación Human Rights Campaign La Fundación Human Rights Campaign es la parte educativa de Human Rights Campaign (HRC), la organización de derechos civiles más grande de los Estados Unidos que trabaja por lograr equidad para personas lesbianas, gays, bisexuales, transgénero y queer (lesbian, gay, bisexual, transgender, queer, LGBTQ+). Mediante sus programas, la Fundación HRC busca generar cambios transformadores en la vida cotidiana de las personas LGBTQ+, arrojando luz sobre la desigualdad y profundizando la comprensión del público sobre los problemas de la comunidad LGBTQ+, con un claro enfoque en la promoción de la justicia transgénero y racial. Su trabajo ha transformado el panorama para más de 15 millones de trabajadores, 11 millones de estudiantes, un millón de clientes en el sistema de adopción y cuidado tutelar, y mucho más. La Fundación HRC ofrece consultas directas y asistencia técnica a instituciones y comunidades, de esta forma impulsa la promoción de políticas y prácticas inclusivas; desarrolla la capacidad de los futuros líderes y aliados mediante programas de becas y capacitación; y, con la firme convicción de que estamos trabajando juntos, forja sociedades con defensores en los EE. UU. y en todo el mundo para aumentar nuestro impacto y dar forma al futuro de nuestro trabajo. Acerca de Renown Health Renown Health es la red de atención médica integrada de administración local y sin fines de lucro más grande de la región, que presta servicios a Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
Leer más About Renown Regional nombrado líder de igualdad en la salud de Nevada
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Dedicated Community Leader, Stephanie Kruse Honored by NV Hospital Association for Excellence and Improving Health of Nevada
Stephanie Kruse of Reno has been awarded the prestigious 2023 Trustee of the Year Award from the Nevada Hospital Association (NHA). Each year at the association’s annual meeting, the Nevada Hospital Association publicly acknowledges one trustee who exemplifies exceptional leadership professional excellence; outstanding achievements; innovative accomplishments and extraordinary compassion in caring for the community. “Stephanie’s effectiveness in advocating on behalf of hospitals, patients, and the health care system- as well as her personal connection and passion for improving the community’s overall health are what made her an excellent choice for this year’s award,” said Pat Kelly, NHA’s President & CEO. “Steph Kruse sets an inspiring example of someone who has dedicated her life to promoting public understanding of, and support for, the healthcare systems serving Nevada’s communities. She serves as an advocate for the provision of high quality, affordable and accessible healthcare services, resulting in healthier Nevada communities for all.” Kruse was nominated by Brian Erling, MD, MBA, President & CEO of Renown Health, who wrote, “The daughter of a nurse and a former nurse herself, Stephanie understands the importance of attracting and retaining nurses within our healthcare systems. This year, in addition to her four years of service on the Renown Health Foundation Board and serving as chair, Stephanie has made a significant and lasting contribution to our community by helping to train and grow the next generation of nurses and pediatricians; and expanding critical care facilities for babies, children and families in northern Nevada.” “I’m honored by Renown’s nomination and to be part of the mission of such an excellent organization,” said Kruse. “Supporting access to quality healthcare in our region is a top priority of mine and I hope that I can continue to convince others to do so as well.” Three of the major projects that Kruse has directed and completed on behalf of the Renown Health Foundation include: The Orvis School of Nursing and Renown Health partnership to provide nursing students with full ride scholarships to assist in building a sustainable nursing workforce in Northern Nevada. The Gerald “Jerry” Smith Academic-Practice Partnership established with the Renown Foundation now provides funding for up to 24 Orvis School of Nursing students each year. Scholarship recipients receive funding for educational expenses including tuition, fees, and books for the nursing program. Students can complete a paid apprenticeship at Renown Health and have a guaranteed job at the hospital following graduation and license obtainment. The University of Nevada, Reno School of Medicine (UNR Med) and Renown Health new three-year Pediatrics Residency Program. The inaugural cohort of pediatric residents started this summer. The new residency will help shape future pediatric practices – and fill a state and nation-wide physician specialist shortage. Over a three-year period, four newly trained physicians will be selected each year for a total complement of twelve residents. Formerly, UNR Med students interested in becoming pediatricians had to leave the area to complete their residency training elsewhere. The William N. Pennington Foundation, through the Renown Health Foundation, which Kruse leads as Board Chair, paved the way for this program, creating a pipeline of much-needed pediatricians for our state, especially in under-served and rural areas – to serve vulnerable children and families of Nevada with high-quality, affordable care. New Neonatal and Pediatric Intensive Care Units at Renown Regional Medical Center. To alleviate current capacity constraints and allow for expansion and new services, several aging facilities are being replaced and new patient care areas have been constructed at all Renown hospital campuses. Renown Regional Medical Center has expanded its pediatric critical care services. Women from throughout Nevada and California deliver their babies at Renown Regional Medical Center for the added specialty care and safety of a NICU. Renown also has a Neonatal Transport Team which brings infants with serious illnesses, injuries, or complications from outlying communities to the comfort of Renown's NICU. These spaces provide a nurturing, healing environment for babies and their families. These expansions were made possible through the collaborative efforts of Renown Health, the Renown Health Board, construction partners and the unwavering support of the community. A lifelong support of health and care and community Kruse graduated from nursing school and became a part-time Registered Nurse in a Sioux Falls, South Dakota nursing home while attending Augustana College to obtain a degree in journalism. As part of her journalism program, she completed an internship in the public relations department of a Sioux Falls hospital, and that led to her accepting a position as director of public relations at a sister hospital in Aberdeen, SD. In 1981, she moved to Reno to be the director of marketing for Saint Mary’s Hospital. Ten years later, Kruse graduated with her master’s in business administration from the University of Nevada, Reno. With not much in her pocket, she bought a Mac computer that helped launch her journey as a business owner. She called herself- appropriately- Stephanie Kruse and Associates (or SKA) and offered clients a strategic, thoughtful approach to their marketing communications. Since then, Kruse has grown SKA to KPS3, which is now a multi-million-dollar firm with over 50 staff members. KPS3 was named one of Inc's Fastest Growing Companies in the US and has also consistently been voted as a ‘Best Places to Work’ in northern Nevada. Kruse has several clients who have been with her and the company for all or most of the 30-year history. “Whether it’s for the community, a friend, family, a coworker, or someone in need, giving back has always been a part of Steph’s fabric,” says Greg Walaitis, Chief Development Officer of the Renown Health Foundation. “Stephanie brings strategic vision and is wholly dedicated to our community. Stephanie is a community asset, a compassionate leader and an exemplary Board member that is well deserving of this award. She holds a spot in her heart for organizations that address improved access to better health and human services, and we are fortunate to have her in Nevada.” In addition to her service at Renown Health Foundation Board, Kruse is active in many community organizations including the boards of High Sierra Industries/WARC, Access to Healthcare Network, the University of Nevada, Reno’s Foundation Board, and the Desert Research Institute. Acerca de Renown Health Renown Health es una red de atención médica integrada de administración local y sin fines de lucro que brinda servicios al norte de Nevada, Lake Tahoe y el noreste de California. En los rankings de mejores hospitales de U.S. News y World Report, Renown Regional Medical Center ocupa el primer puesto en el estado de Nevada. Renown tiene una larga trayectoria y un compromiso de larga data con la mejora de la atención y la salud de nuestra comunidad. About the NHA The Nevada Hospital Association is a not-for-profit, statewide trade association representing Nevada’s acute care hospitals along with psychiatric, rehabilitation and other specialty hospitals as well as health related agencies and organizations throughout the state. Allied with the American Hospital Association, the NHA is an independent organization headquartered in Reno, Nev.
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A One-Year Reflection: usar el arte de la medicina para curarse ante una pandemia
Para los dirigentes, los empleados y los pacientes de Renown Health, el año 14 de abril de 2020 quedará eternamente grabado en la cronología de la pandemia de COVID-19. This was the day the organization invited community leaders and members of the media to tour the Alternate Care Site (ACS) in the Mill St. Parking structure. While other healthcare systems around the world were setting up field hospitals to care for an anticipated influx of COVID-19 patients, Renown was the first to do so in a parking garage. Durante este evento preliminar, el director ejecutivo y presidente de Renown Health, el Dr. Tony Slonim, habló con los líderes del área sobre la decisión de poner en marcha el centro de atención alternativo de $11 millones, que en su momento fue una medida de precaución y una demostración del compromiso de Renown con la salud y el bienestar del millón de personas y comunidades a las que presta servicio en un radio de 100,000 millas cuadradas en Nevada, Lake Tahoe y el noreste de California. Además, en 14 de abril de 2020, el Dr. Slonim cumplió 56 años. Rather than a celebration to mark the occasion, during the news conference, he received a call that would further alter his life. The intensivist caring for his dad, Anthony Slonim Sr., in a New Jersey hospital, told him that after a hard-fought battle against the novel coronavirus, his father had died. El Dr. Slonim comentó: “El 14 de abril de 2020 fue el día en que la pandemia de COVID-19 dejó de ser solo una tragedia que asolaba la costa este y otros focos del mundo. COVID-19 hit home, stealing my father and threating both of my beloved communities- New Jersey and Reno - that my family calls home.” La luz resplandeciente de “LOVE” brilla a través en la oscuridad Más tarde esa semana, el 16 de abril de 2020, Beth Macmillan, directora ejecutiva de Artown, le prestó a Renown la escultura “LOVE”, una obra de arte de una tonelada de aluminio soldado con letras de 10 pies de alto y 8 pies de ancho creada por la artista Laura Kimpton y fabricada por Jeff Schomberg, que se ilumina en la entrada principal del Renown Regional Medical Center. LOVE glows, and continues to glow, in Renown’s signature purple every evening, shining brightly for patients, employees, visitors and passersby to enjoy. La obra de arte se inauguró en Burning Man en 2019, y originalmente estaba destinada para el 9/11 Tribute Museum en Nueva York. “Healthcare heroes and patients of the hospital have been warmed and inspired by the art and this one word, LOVE! Now, more than ever, the power of art has provided something beautiful on which to focus,” says Beth Macmillan. In July, the LOVE sculpture found a permanent home at Renown thanks to a donation from the Robert and Dorothy Keyser Foundation. “Through the height of the COVID-19 pandemic, the LOVE sculpture has been a powerful source of hope, inspiration and determination for our community,” said Blake Smith, chair of the Keyser Foundation. “Now, we can’t imagine the entrance of the hospital without it. We are happy that the incredible piece of art will continue shining a bright light while spreading warmth and comfort to all who care for those in our hospitals, patients and families, and those who pass by.” (LOVE sign B-Roll.) For Dr. Slonim, he found the art a reminder of the love of his father. “I have so much respect for artists like Laura and Jeff, and the way they connect with people through their art. Passing by the LOVE sculpture was immensely therapeutic for me, especially after the loss of my dad,” said Dr. Slonim. “Caring for others and their emotions is also an art. Over the last year, I have been inspired by the compassionate caregivers who have practiced the art of medicine under extremely stressful and difficult conditions brought on by the pandemic.” When words fail, art speaks Recognizing art’s powerful healing capabilities, Renown collaborated with prominent artist and fine art photographer, Anicia Beckwith, to immortalize the many battles fought against and amidst COVID-19 within the healthcare system’s walls. Beckwith captured portrait images of Renown caregivers, patients and their loved ones, showing raw and touching scenes from the COVID Intensive Care Unit, Emergency Departments, Neonatal Intensive Care Unit, Wilbur D. May Pediatric Intensive Care Unit and the Alternate Care Site field hospital. A group of Renown caregivers hold a COVID patient’s hand. Tears well up in their eyes as the patient takes his last breath. Care providers respond to a patient’s only request – a facial shave. The man beams at the sight of his freshly groomed face, and is visibly touched by the tender care he received to make it happen. Lupe, una trabajadora de servicios ambientales, pone especial cuidado en sus esfuerzos por limpiar y desinfectar las habitaciones de los pacientes, una destreza en la que se ha perfeccionado y que le ha dado orgullo durante los más de 25 años en los que ha trabajado en Renown. These are just a few of the captivating moments Beckwith illustrates through her art. Beckwith’s full photo gallery of images from Renown are located here; and downloadable visual assets are available here. “I was in awe as I watched Renown caregivers administer chest compressions to a patient whose heart had just stopped,” said Beckwith. Promptly after assisting in saving that patient’s life, I observed a nurse walk into the room next door where an elderly patient peacefully discussed coming to the end of hers. I can’t help but wonder how the staff have these conversations daily—always with compassion, dignity and grace. It was an honor and privilege to commemorate this pivotal time in our world’s history, and in turn, aid in the healing process for those hurting both physically and emotionally.” “Anicia’s photography provided a comforting outlet for all who were involved in the project,” said Annie Zucker, Manager of Community Impact at Renown. “Her work gave care givers an opportunity to reflect on the last year and fueled the strength and determination they needed to get through it, as sometimes it takes an outside lens to see the magnitude and impact of your work. Anicia gave patients and families an opportunity share their stories and feel support and encouragement from the outside world.” In addition to taking photos on standard digital cameras, Beckwith also honed her skills using various vintage film cameras and historical techniques. “I purposely use these images as testimony to the science in front and behind the lens,” said Beckwith. “COVID has shown us technological advances cannot cure every condition, and sometimes we must go back to the basics to move forward. Some of the film I used for this project is no longer made and rare to possess. Each time I click the shutter translates to one less photographic possibility left in the world. To decide when and what to capture is a metaphor for the importance, reverence and weight I place on the subject in front of me.” Beckwith tiene previsto continuar su proyecto fotográfico en Renown utilizando una cámara de 104 años de antigüedad que estuvo presente en la época de la gripe española de 1918. Her goal is to highlight the remarkable stories of strength, resilience and perseverance that have come from the ashes of the pandemic, as we look towards a hopeful future. “Durante más de 30 años, el arte ha desempeñado un papel importante en Renown Health”, dijo Sy Johnson, jefe de personal de Renown. “Healing is more than getting quality medical care—it’s about the heart, the mind and the spirit. We are proud to bring extraordinary artists like Laura Kimpton, Jeff Schomberg, Anicia Beckwith and others, to find meaningful ways to connect with our patients, employees and community through the universal language of healing arts. Much of the art on our campuses has been made possible by generous artists and donors, who have make a tremendous impact on how our community—and our providers—reflect, engage and heal.” If you are interested in supporting the Healing Arts Program at Renown Health, a charitable, non-profit health organization, please consider giving to Renown Health Foundation. Donations are accepted through the following ways: Realice una donación a www.renown.org/give Llame a la Fundación de Renown Health al 775982-5545 Envíe un cheque por correo postal a Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
Leer más About Reflexión tras un año: usar el arte de la medicina para curarse ante una pandemia