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3 Unexpected Perks of Choosing a Hometown Health Plan
© AndreyPopov via Canva.com Becoming a Hometown Health plan member opens you up to the largest provider network in our region. As northern Nevada’s only not-for-profit health insurance company, the hometown advantage goes beyond your health coverage – and you may not be using all the perks available to you. Here are three benefits that Hometown Health is proud to offer all members to enhance wellbeing and connect the dots between healthcare and technology. MyChart MyChart is Renown Health's and Hometown Health’s secure online member portal that gives you direct access to your health and benefit information. From 24/7 access to your benefits and important documents to scheduling an appointment with your provider, this free tool is a great way to keep track of your family’s health. If you have a Renown primary care provider, you can use MyChart to: Securely email your healthcare provider. Get your test results faster and view your After Visit Summaries. Request prescription refills. Schedule and check-in for appointments. Pay your bill. Request your medical records and review immunization records. Manage designated health care agents and upload end-of-life documents, such as advance directives and a living will. View or download your documents: Member ID Card, Summary of Care, Explanation of Benefits, Referrals and Authorizations. Get in touch with our Customer Engagement Center. Telehealth Virtual visits have never been easier thanks to Renown Telehealth and Teladoc. These two tools are convenient options that allow members to be seen by a qualified doctor via phone or video chat who can diagnose, recommend treatment and prescribe medication for many non-emergent medical conditions – no matter where you are. Some of the health issues your virtual provider can treat include: Cold and flu Allergies Sore throat Sinus infection Respiratory infection Stomach bug Ear infection Urinary tract infection Both Renown Telehealth and Teladoc are also staffed with specialists in behavioral health, where you can speak with a therapist or psychiatrist on a wide variety of issues, including: Stress and anxiety Depression Trauma Grief Burnout Medication management Renown is also proud to offer access to top-level specialty care to address your ongoing condition and help guide you through illness maintenance and education. Through Renown Telehealth, Hometown Health members have access to a variety of specialties, including (but not limited to): Adolescent Medicine Cardiology Hematology, Oncology and Pediatric Oncology Nephrology Pediatric Endocrinology Pediatric Neurology Pulmonary and Pediatric Pulmonary Sleep Medicine New in recent years, Teladoc is now proud to offer both dermatology and nutrition visits. Teladoc dermatologists can treat conditions like acne, rosacea and rashes, while their registered dieticians can help you manage your nutrition and weight goals. Booking an appointment with Renown Telehealth is easy by heading over to MyChart and selecting “Schedule an Appointment.” To book an appointment with a Teladoc provider, visit teladoc.com or download the Teladoc app. Renown Telehealth is available within the state of Nevada, and Teladoc is available in all 50 states. Your copay can be as low as $0 for each visit; check your plan documents for more information. Doctoroo The house call has returned – avoid long urgent care waits with Doctoroo. Through Doctoroo, Hometown Health members have access to in-home urgent care services at the same price as your regular urgent care copay. A call to Doctoroo will dispatch a fully equipped medical team consisting of an EMT and either a nurse practitioner or physician assistant to your home within a few hours. Whether you need treatment or testing, each team is ready to provide care in the comfort of your own home with their over 60 medications and antibiotics, EKGs, wound dressings, IVs, catheters and more. Doctoroo care teams can address and treat many non-emergent care areas and conditions, including (but not limited to): Respiratory Ear, Nose, Throat Eye Wound Care Cardiac Care Musculoskeletal Gastroenterology Doctoroo is open year-round from 7 a.m. to midnight. Book a house call in minutes in the Doctoroo app or by calling (888) 888-9930.
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How Referrals Work at Hometown Health and Senior Care Plus
Your provider wants to send you to a specialist. Now what? You are about to enter the referral process. A referral is your provider’s recommendation for you to see a specialist or receive specialized treatment. When it comes to referrals, the process can seem like the wild west for people not familiar with it. At Hometown Health and Senior Care Plus, we make the process simple for all our members. We know that access to specialists is a vital aspect of total health, and our goal is to break down those barriers to care at every level. Here is a step-by-step guide to how the referral process with your Hometown Health or Senior Care Plus provider works: 1. Your primary care provider (PCP) or urgent care provider will send a referral to the specialist’s office. A referral can also be sent from another specialist or after discharge from the hospital. This is usually done via email or fax. 2. As your referral is sent, now would be the ideal time to discuss with your provider’s office how the specialist will receive your medical records prior to your appointment. Your provider’s office will most likely send these records to the specialist for you, but it is always a good idea to double-check with them directly. At Renown, the referrals team will send the following items to your specialist’s office when available: ID Insurance card Most recent and relevant office notes to support the referral The referral order Any relevant labs or imaging pertaining to the referral Demographics information 3. The specialist’s office will call you to schedule the appointment after they receive the referral. Each office processes the referrals they receive in a slightly different time frame, so if you have any questions about the status of your referral, it is best to call their office directly. At Renown, if you are enrolled in MyChart, you can access the phone number for your specialist as soon as the team processes the referral. Those not enrolled MyChart will receive a letter in the mail with scheduling information. 4. The specialist will start to develop a course of treatment. That may include procedures, diagnostic tests or medications. Some of these treatments may require prior authorization from your insurance plan, so don’t forget to discuss how and when your specialist will receive the authorizations before you begin your course of care to avoid any surprise bills. What can I expect if I have a Renown specialist? At Renown, we handle a lot of the behind-the-scenes nitty-gritty so you don’t have to. After the referral is placed, it routes to Renown’s centralized referrals team and triaged to make sure you are scheduled with one of our providers with the right specialization for your specialty care needs. This team will also obtain the prior authorization you need and will you to a specialist that is in your network and based on you and/or your provider’s preference and continuity of care. The referrals team will attempt to find you a Renown provider first if you are not yet established elsewhere. For Hometown Health and Senior Care Plus members, prior authorization is not required for certain services if you are being referred to a Renown provider. This makes the scheduling process go quicker for both the provider and the patient. Our referrals team strives to keep their turnaround time for referrals within three business days, not including prior authorization wait times. If your referral is marked as ‘urgent,’ it will be reviewed within one business day so you are seen as soon as possible based on the needs of your medical condition, and you will receive a direct phone call with scheduling information. After prior authorization is obtained, the Renown scheduling team will call you through an automated phone system or via a message in MyChart with a direct link to schedule your appointment. To speak with a Renown scheduler or if you have any questions, please call 775-982-5000. What does prior authorization mean? Prior authorization isn’t as scary as it sounds! Essentially, prior authorization is your provider “going to bat” for you to receive this specialty level of care. Some medical services, including many specialists, are covered only if your ordering provider (usually your PCP) submits an authorization request to your insurance plan. They will include specific details about the type and duration of treatment they would like you to receive and any medical records that support your need for the specialist. After your insurer receives the request, a licensed medical professional will review the request, your records and your plan benefits. They will decide whether the specialty treatment is considered medically necessary based on recognized standards of care. Where can I go for more information? Your referrals and authorizations can be viewed in MyChart. To view them, navigate to Your Menu in the upper left corner of the page, scroll to the Insurance section and click on “Referrals.” The Renown referrals team is available to answer your questions and address any concerns. Give them a call at 775-982-2707 Monday through Friday from 8 a.m. to 5 p.m. Any questions you may have related to referrals and authorizations, including outside-of-Renown providers, can be directed to our expert Hometown Health or Senior Care Plus customer engagement representatives.
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A Family's Legacy
Dr. Derek Beenfeldt first joined the Renown family in 2014 as a family medicine physician after graduating from University of Nevada, Reno, School of Medicine (UNR Med) in 2011. His son Davis was only 10 years old when Dr. Beenfeldt decided to change careers and attend medical school. Ten years later, Davis is following in his dad’s footsteps as a third year student at UNR Med. “I am proud of Davis for taking on the challenges and the commitment that I know goes along with attending medical school,” Dr. Beenfeldt said. “I also feel lucky that we have a medical school with such a great reputation and resources close to home.” The affiliation is a great source of pride for Dr. Beenfeldt. Not just because two important organizations in his life are joining forces, but he also sees it as both entities taking on an immense responsibility – the challenge to be better for incoming students, and subsequently to improve healthcare in Nevada. Davis is currently going through his rotations and spending countless hours a week at Renown Regional. His dad is right there by his side supporting him along the way. “It has been really interesting to have discussions about the UNR medical school with Davis, I recognize the names of many of the professors and courses from when I was a student,” Dr. Beenfeldt said. “I tried to be empathetic, as I can relate to how difficult and stressful this time is for him. Dr. Beenfeldt currently works as chief medical officer for Renown’s insurance arm Hometown Health, and Davis is still browsing specialties. “I don’t know what kind of medicine I want to focus on yet, but I feel lucky that I can attend medical school so close to home and have the option to continue helping my fellow Nevadans after I graduate.” UNR Med at a Glance UNR’s Medical School was established in 1969 Over the last 50 years, UNR Med has educated 3,900+ physicians More than 30% of UNR Med physician graduates continue to practice in Nevada UNR Med is the state’s oldest medical school
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The Impactful Role of Renown Health Foundation's Board of Directors
Above: Brian Cushard (left), Renown Health Foundation Board Chair, with his family At Renown Health Foundation, our mission is simple yet powerful – to raise funds that support Renown Health, the largest not-for-profit health system in northern Nevada. We are the driving force behind initiatives that bring state-of-the-art equipment, conduct groundbreaking research, enhance healthcare services, improve patient outcomes and contribute to the overall well-being of our community. Our Dedicated Board of Directors Our impactful work would not be possible without our Board of Directors – a fantastic team of 27 local volunteers. They bring diverse skills to the table, working together to create positive changes in healthcare for northern Nevada. Our board is at the core of our Foundation's success by guiding important decisions, sharing valuable insights and actively engaging in community relationships. Meet Brian Cushard – Renown Health Foundation’s Chair Brian Cushard took on the role of Foundation Board Chair at the beginning of 2024. Brian, who is the President of LP Insurance Services in Reno, will lead us for the next two years, bringing a wealth of experience and a deep commitment to community well-being. Since joining Renown Health Foundation’s Board in 2018, Brian has been instrumental in shaping our strategic direction. Brian’s Vision: Advocating for Renown Health’s Mission and Making a Difference We had the opportunity to sit down with Brian and explore his passion for healthcare philanthropy and the positive changes he envisions. Brian's 'why' is firmly rooted in the belief that a robust health system serves as the backbone of the community. His vision extends beyond fundraising; it's about inspiring the community by sharing remarkable stories of care and championing Renown's impactful contributions. Q: Why does Renown's mission matter to you, and how do you see your role making a difference? A: Renown's mission matters deeply to me because, without a highly functioning healthcare system, the economic structure of the community can be impacted. At LP Insurance, where I work, we see ourselves as guardians of our clients' hopes and dreams. This translates to my role on the Board as stewards for the health of others. Advocating for a highly functioning health system is crucial in supporting community members and clients alike. Surrounding ourselves with a solid network is essential. As advocates, our voices are integral in ensuring that everyone's voices are heard. Q: Can you share a moment that made you want to support healthcare causes? A: There are those stop-in-your-tracks healthcare moments that make you reassess life's priorities. I've had moments where life comes to a standstill, and what you once thought was important takes a backseat to the basics of life—getting better, one step at a time. In those vulnerable moments, you realize the importance of every person at the hospital. In desperate need, we rely on them. It's eye-opening and gives perspective on what's truly valuable in life. Q: Tell us about a time when you saw the positive impact of healthcare or philanthropy. How did that influence your decision to get involved? A: One impactful moment in philanthropy stands out — the Music and Miracles concert featuring the Beach Boys. LP Insurance was a major donor, contributing $100,000 to benefit Sophie’s Place, a music therapy room coming to Renown Children's Hospital. On the day of the event, my wife and I volunteered and saw the remarkable community support for Renown Children’s Hospital. The collective efforts that day raised over $1 million, specifically designated to establish Sophie’s Place. This experience inspired me to want to do more, as I recognized the profound positive impact that philanthropy can have on healthcare and the community. Note: Sophie’s Place, opening later this year, will offer vital care and healing experiences for young patients at Renown Children’s Hospital.
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Panda Cares Center of Hope at Renown Children's Hospital
When you have an ill child in the hospital, it is a stressful event. And Panda Express is helping local families support children who need special care. Their generous donation provides much-needed equipment, programs, and resources via the new Panda Cares Center of Hope, Renown Children’s Specialty Center. Their partnership directly benefits patients and their families! The ‘Panda Cares Center of Hope, Renown’s Children’s Specialty Center’ In fact, this new center provides care to not only children, but also comprehensive support to the entire family. Similarly, it creates an environment that reduces stress, promotes healing, and provides a superior patient and family experience. This facility upholds Panda Express’ mission, vision, and values and its four pillars: to directly help fund the emotional, mental, physical, and spiritual needs of children. This center, the first-ever in northern Nevada, will provide care for children who have chronic conditions. In particular, it offers ongoing treatment, health management, and specialty medical services, including: Nephrology Endocrinology Neurology Pulmonary Infectious Diseases Medical Genetics Adolescent Medicine How You Can Help! When you order from Panda Express, you can opt to round up your change, which will help support programs and services, such as the Center of Hope for Renown Children’s Hospital. Order Online A Partnership for Health & Education of Underserved Youth This partnership allows Renown Children’s Hospital to continue to strengthen regional services and increase Panda’s visibility within our growing community. Last year, 21,930 sick children received care from Renown Children’s Hospital. To date, Panda Express has raised $449,200 in financial support to assist us in providing health and education to every child, regardless of illness, injury, insurance, or ability to pay. Panda Express funds have already supported: Giraffe omni beds for the NICU Ultrasound machine for the Children’s ER Panda warmers and a hand held Accuvein machine Child Life Program to support sick patients and families Meeting room in the Children’s Specialty Center In kind donations, volunteer time and support of local events such as the University of Nevada Reno, Wolf Pack Dance Marathon
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Local Artist Auction Benefits Stacie Mathewson Behavioral Health & Addiction Institute
El evento anual Art for Recovery (Arte para recuperación) presenta material gráfico de 13 artistas locales inspirados en la misión del Stacie Mathewson Behavioral Health & Addiction Institute. Sales will benefit the Institute. La fundación de Renown Health presenta el evento Art for Recovery en el Stacie Mathewson Behavioral Health & Addiction Institute el jueves, 23 septiembre, de 4 a 7 p.m. El evento anual de recaudación de fondos es gratuito, está abierto al público y es a beneficio del Stacie Mathewson Behavioral Health & Addiction Institute en Renown, ubicado en 85 Kirman Ave. en Reno, Nevada. The family-friendly event features an art auction, live DJ, craft vendors, activities for kids and refreshments. Establecido en 2018, el Stacie Mathewson Behavioral Health & Addiction Institute en Renown se centra en ampliar el acceso de la comunidad a los servicios de prevención e intervención en materia de trastornos de la salud mental y adicción al alcohol y las drogas, con el objetivo de reducir el estigma y animar a más personas a buscar ayuda. La recaudación de fondos anual de Art for Recovery incluye las obras de arte de 13 artistas locales que han creado piezas inspiradas en la misión de la institución. Each work of art addresses themes of hope and resilience. “We look forward to continuing the tradition of celebrating local artists, supporting our healing programs and bringing awareness to addiction recovery during the annual Art for Recovery event. This event shows that not only are our providers here to help our patients get through life’s challenges, but our community is here to support, too,” said Steve Shell, vice president of the Stacie Mathewson Behavioral Health & Addiction Institute at Renown. Participating artists include Bryce Chisholm, Naomi Ferrall, Amy Lawrence, Jessamyn Parker, Emily Reid, Arthur Richmond, the Robison Family (Paula, Elsa, Rosemary and Nathan), Cooper Sandoval, Trisha Shepherd, Sam Sprague, Cat Stahl, Julie Steiner and Jim Tuxon. Read the inspiration behind every donated piece of art here. Local 12-year-old artist Cooper Sandoval is donating a work of art titled, ‘Time.’ Cooper shares that his inspiration comes from the hope of time. “No matter how bad of a day it is, I always know that things will get better with time,” said Cooper. La puja para la esperada subasta de arte ya está abierta y concluye el 23 de septiembre en el evento gratuito al aire libre. Funds raised will support improved patient care services at the Institute. Para ver y ofertar por los artículos de arte, visite www.renown.org/artforrecovery. Acerca de Renown Health Renown Health es una red de atención médica integrada de administración local y sin fines de lucro que brinda servicios al norte de Nevada, Lake Tahoe y el noreste de California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown tiene una larga trayectoria y un compromiso de larga data con la mejora de la atención y la salud de nuestra comunidad. Visite renown.org para obtener más información.
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Renown Health Heroes Received Received A Free Starbucks Drink
Dolan Auto Group donates a much-appreciated coffee break to thank healthcare heroes on the front lines Renown Health employees enjoyed a free drink on Monday made possible by the generous team at Dolan Auto Group. Starbucks beverages were made available to Renown staff throughout the day at Renown Regional Medical Center, giving these dedicated care givers a chance to take a break, relax and refuel for the busy days ahead. “We recognize the incredible challenges these past few weeks have had on our staff as we prepare to treat patients with COVID-19 symptoms in the coming weeks and months. As demonstrated by the outpouring of public appreciation, the heroism and courage of our caregivers has captivated our entire community,” said Dr. Tony Slonim, president and CEO of Renown Health. “It’s extremely powerful to see our community partners recognize their efforts by giving back to our heroes on the front lines. Acts of kindness like the Dolan family showed us today, help to fuel our team to continue fighting the good fight against COVID-19.” The Dolan coffee break was open to all Renown employees today, including healthcare providers, administration, security officers, lab technicians, environmental services, facilities and all employees. Employees enjoyed a Starbucks drink of their choice as they headed to their patient care units or ended their shifts. Many employees were overcome with emotion after reading the sticker displayed on the Starbucks cup. The Dolan family’s message to Renown employees read, “You are our hero. We are keeping you in our thoughts and prayers. Thank you for all you do.” “This was our way of taking care of the dedicated staff members at Renown and extending our sincere thanks for their tremendous efforts,” said Brady Dolan, dealer principal and chief operations officer at Dolan Auto Group. “We hope they were able to enjoy a sense of normalcy during these uncertain times and find comfort knowing that our community is deeply grateful for their commitment and dedication, now more than ever.” From Personal Protective Equipment and hot meals, financial donations and hand-written cards and messages, Renown has received an influx of community donations amid the COVID-19 pandemic. Every donation makes a difference and has the power to brighten a staff member’s day and support their patient care mission. Quienes estén interesados en apoyar a los héroes de la atención médica de Renown pueden visitar www.renowne.org/give para conocer más maneras de ayudar. Para obtener información actualizada sobre el abordaje de Renown para mantener la seguridad de la comunidad, visite nuestro sitio web en www.renown.org/covid-19/. About Dolan Auto Group: Dolan Auto Group – offering northern Nevada’s finest selection of new cars – as well as the largest inventory of pre-owned vehicles in Reno, Sparks, Carson City and now Fernley. As one of the leading families of automotive dealerships in the state, Dolan Auto Group has been family-owned and-operated for nearly four decades, consisting of Dolan Mazda, Dolan Kia, Dolan Lexus, Dolan Dodge RAM, Dolan Fernley Chrysler Jeep Dodge RAM and Dolan Toyota, northern Nevada’s largest volume Toyota dealer. Learn more at DolanAutoGroup.com About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información.
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Iconic Love Sculpture to Make Permanent Home at Renown
El grupo de powerhouse Jelly Bread dará un concierto sobre un camión de plataforma para conmemorar esta donación monumental de Robert and Dorothy Keyser Foundation. Renown Health Foundation announced today that the LOVE sculpture, a one-ton, welded aluminum artwork with letters 10-feet tall and eight-feet wide, has found a permanent home at Renown Regional Medical Center’s main entrance thanks to a donation from the Robert and Dorothy Keyser Foundation. To celebrate, Renown has partnered with Carson City’s Brewery Arts Center to bring music to the people of 89502with a flat bed concert by the nationally-touring band and Jelly Bread. The concert will be tonight from 5-8 p.m. and the truck will stop at various locations near the LOVE sculpture, playing feel-good, urban sounds of funk and rock. See the official concert route here and attached. “Since April and the height of the COVID-19 pandemic, the LOVE sculpture has been a powerful source of hope, inspiration and determination for our community,” said Blake Smith, chair of the Keyser Foundation. “Now, we can’t imagine the entrance of the hospital without it. We are happy that the incredible piece of art will continue shining a bright light while spreading warmth and comfort to all who care for those in our hospitals, patients and families, and those who pass by.” Blake Smith estará hoy en la escultura LOVE de 11 a.m. a 12 p. m. para hablar sobre la donación de Keyser Foundation. Un portavoz de Renown también estará disponible para hablar sobre las festividades del concierto de esta noche, que se realizará sobe la plataforma de un camión. Los miembros de los medios de comunicación están invitados a la escultura LOVE esta noche a las 5 p.m. para cubrir el concierto. Originalmente, la estructura LOVE iba a estar expuesta en Renown del 16 de abril al 16 de julio como parte de una asociación con la organización local sin fines de lucro Artown. However, because of the generosity of the Keyser Foundation, the sculpture will remain in its current location, clearly visible to employees, physicians, patients, families and vehicular and pedestrian traffic along the Mill and Ryland Street corridors. Dr. Tony Slonim, president and CEO of Renown says, “Purchasing the LOVE sculpture to stay on our Regional Medical Center campus was an incredible act of love demonstrated by our former Renown Board Chair, Blake Smith and the Keyser Foundation— a love for our community, a love for those fighting for their health and a love for those fighting to keep our community safe. This piece of art has already inspired so many and comforted those in need during such a notable time in our nation’s history. Animo a todo el mundo a experimentar este maravilloso regalo para nuestra comunidad”. Para celebrar el nuevo hogar de la escultura, Jelly Bread tocará un alegre repertorio musical en la plataforma trasera de un camión ambulante mientras comparten el amor con vecindarios y parques circundantes; comenzarán y terminarán el recorrido en la escultura LOVE. “Estamos sumamente agradecidos con Blake Smith y la Keyser Foundation por conceder un regalo que toda nuestra comunidad puede disfrutar”, dijo el director de Desarrollo de la fundación de Renown Health. “Dado que el concepto de amor y música es armonioso, no podemos imaginar una mejor manera de celebrar este regalo que con un concierto sobre la plataforma de un camión para toda la comunidad, a cargo de una banda que destila positividad y, por supuesto, AMOR”. Debuting at Burning Man in 2019, the LOVE sculpture was created by artist Laura Kimpton and fabricated by Jeff Schomberg. Over the years, the duo has collaborated to create 18 letter-based sculptures—including the popular BELIEVE and HOME, which are located in Reno and OINK and MOM pieces, which have been featured around the world. Renown believes that healthcare and the arts work hand-in-hand to help heal the mind, body and soul. Displays of visual art and musical performances can be observed at Renown locations throughout the region, year-round. Ways to Support the Arts at Renown Health: Make a gift at renown.org/give Call Renown Health Foundation at 775-982-5545 Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation Acerca de Renown Health Renown Health es la red de atención médica integrada de propiedad y administración local y sin fines de lucro más grande de la región, que presta servicios a Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
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Juntos marcamos la diferencia: adolescentes donan más de 1,300 mascarillas faciales a héroes de la atención médica
Tres adolescentes de Los Ángeles convocaron a sus compañeros de la escuela secundaria para recaudar fondos y donar más de 1,300 mascarillas faciales para los empleados de Renown Health. Mientras muchos adolescentes reflexionaban sobre los hitos perdidos, como el baile de graduación y el acto de graduación, que no se realizaron como consecuencia de la pandemia de COVID-19, tres estudiantes de último año de secundaria de Los Ángeles se sintieron inspiradas para marcar la diferencia. Las amigas Jessica Gestetner, Amanda Rosenthal y Katherine Konvitz organizaron una campaña de recaudación de fondos con sus compañeros de clase y compraron más de 1,300 mascarillas para el personal de Renown Health. “Mis amigas y yo queríamos ayudar a nuestros médicos y enfermeras porque están afuera salvando vidas mientras nosotros tenemos la suerte de permanecer en casa y con salud”, declaró Gestetner “Recaudamos más de $3,500 y lo hemos gastado en mascarillas KN-95 para los héroes en Renown. This was our way of thanking all the healthcare workers for their selfless service.” Why did these LA teens choose Renown Health for this donation? Katherine Konvitz tiene un amigo de la familia que trabaja en Renown, y así fue como las adolescentes se enteraron de la petición de apoyo comunitario de la organización para reunir mascarillas faciales y otros equipos de protección personal. Gracias a esta importante donación, Renown superó su objetivo de conseguir 10,000 mascarillas faciales donadas por la comunidad a fin de beneficiar a los empleados que trabajan en primera línea para ayudar a mantener la seguridad de la comunidad. “Puedo imaginar lo difícil que son estos tiempos para nuestros jóvenes, ya que no pueden ir a la escuela, pasar tiempo con sus amigos y experimentar todas las actividades que se consideran un rito de paso para muchos”, reflexionó Tony Slonim, MD, D.Ph., presidente y director ejecutivo de Renown Health. “I applaud the incredible act of kindness displayed by Jessica, Amanda and Katherine to give back to our staff, despite the challenging circumstances. We are extremely fortunate to have the generosity and support of northern Nevadans and people across the country as we work to improve the health and well-being of the people and communities we serve.” Aside from their face mask contribution, Ms. Gestetner, Rosenthal and Konvitz also made a financial donation to Renown’s Healthcare Workers Greatest Needs fund, where donations are directed to address the highest needs our healthcare teams are currently facing as they continue to screen, diagnose and care for patients with respiratory illness, including COVID-19. Las personas interesadas en enviar notas de agradecimiento o hacer una donación desgravable de equipos de protección personal, comidas o dinero, pueden visitar renown.org/donations-covid-19/ o pueden comunicarse con la fundación de Renown Health, 245 E Liberty St #400, Reno, NV 89501. Teléfono: (775) 982-5545 Renown sigue recibiendo donaciones de mascarillas, batas y gorros quirúrgicos y agradece el apoyo de nuestra comunidad. Donations are accepted through the main entrance at the Tahoe Tower of Renown Regional Medical Center. Please let the security staff know you are dropping off donations for the mask donation drive and these items will be marked accordingly. All handcrafted masks, gowns and surgical caps are laundered and sanitized before distribution to appropriate areas. In addition to the personal protective equipment Renown has received during these unprecedented times, people have thanked care providers through hundreds of notes and cards, as well as numerous generous meal donations for frontline staff. These donations have a tremendous impact on Renown’s ability to continue to provide quality care in northern Nevada despite the challenges brought by the COVID-19 pandemic. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Renown Health Awarded Nearly 1 Million Grant from the FCC
Funds used to stand up virtual screenings, purchase telehealth equipment, provide virtual care and enhance remote monitoring services to help keep the community safe Renown Health Foundation announced today that it is the recipient of a $977,720 grant from the Federal Communications Commission (FCC) for its COVID-19 Telehealth Program. The funding will be used to offset the expenses of various telehealth programs implemented during the current COVID-19 pandemic. A portion of the grant will also be used to help Renown expand its remote monitoring capabilities, reshaping the way patients receive care from the comfort of their homes. “Virtual technology is shaping the future of medicine and how we deliver care to our patients,” said Tony Slonim, MD, DrPH, president and CEO of Renown Health. “It’s convenient, fast, reliable and accessible to everyone with a mobile device. Amid the COVID-19 pandemic, I have witnessed the incredible power of technology to ensure our patients receive quality care when and where they need it. I look forward to the future of digital health as we continue expanding our virtual service offerings, contributing to a happier, healthier community.” Renown will use a portion of the funding to offset expenses incurred to establish the virtual COVID-19 visit screenings for the pandemic. These on-line, virtual visits allowed individuals with signs of respiratory illness across Nevada and California to be screened by a care provider for COVID-19. Previously, a screening was required for patients to receive a test, making this a critical tool to help our region flatten the curve. The grant will also support Renown’s efforts to introduce a dedicated platform to enable all specialists and urgent care providers to deliver virtual care to patients, if their care needs can be met through a virtual platform. These visits have been essential as community members continue to practice physical distancing and many live in rural communities. “We are incredibly thankful for the support of the FCC, as this grant has already played a huge role in the way our community receives the care they need and deserve,” said Renown’s chief development officer, Greg Walaitis. “During the COVID-19 pandemic and beyond, it will help us ensure all patients in our area have access to care from their homes or nearby locations.” Furthermore, the grant will support some of the technology and equipment used in Renown’s Alternate Care Site located in its Mill Street Parking structure. “Though we are fortunate our Alternate Care Site remains unused today, the facility is equipped with computers and tablets embedded with telehealth solutions, all supported by the FCC grant,” said Renown’s director of telehealth, Mitchell Fong. “This technology would allow our providers to treat and monitor our patients with COVID-19 without being exposed to the virus, so they can remain healthy and a vital part of the care team where they are needed most.” Renown purchased video conference software licenses to support these virtual programs. Aside from connecting patients to care providers, the technology was used to enhance a patient’s hospital stay and make them feel more emotionally comfortable and connected. “Before initiating our Patient Supporter program, we weren’t allowing visitors in our hospitals due to the pandemic to help keep patients, staff and our community safe,” said Fong. “The purchase of video conferencing licenses helped patients from all hospital units connect with loved ones via videoconferencing calls facilitated by their care providers. We know these interactions are an important aspect of a patient’s healing experience, and the FCC grant made it possible for countless patients to stay in touch with their external support networks.” Finally, the FCC funding will allow Renown to expand and enhance its remote monitoring services, particularly for hospital patients who have recovered from COVID-19. Renown is currently exploring tools for providers to virtually – and seamlessly – monitor and track their patient’s oxygen levels, among other vitals, once they go home. This will aid in smooth and efficient transitional care, as the recovery period after a patient is discharged from the hospital is considered exceptionally critical. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
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Dreams Foundation Makes $10,500 Donation Benefiting NICU Babies
Hoy, la fundación de Renown Health anunció una entrega especial por parte de Sarah Carmona Zink y la Dreams Foundation, en la que se donaron cientos de pijamas, mantas para recibir a los recién nacidos, gorritos, almohadas para amamantar y más, así como un cheque de $10,500 para la Unidad de Cuidados Intensivos Neonatales (Neonatal Intensive Care Unit, NICU) del Renown Children’s Hospital. Vea las imágenes que acompañan a esta historia aquí. En los últimos tres años, Carmona Zink y la Dreams Foundation han organizado una recaudación de fondos y de artículos para bebés con el fin de ayudar a la NICU que cuidó del hijo de Carmona Zink, Howie, durante una época difícil para la familia. “Nuestra campaña de recaudación para la NICU está inspirada en Howie, quien cumplió 4 años hace poco”, dice Carmona Zink. “Hespent about a month in Renown’s NICU because he was born withgastroschisis, a condition where his intestines formed on the outside of his body.During Howie’s stay, the NICU staff was an extension of our family and cared so deeply for all of us. Our goal through this drive has always been to give back to those who gave so much to us, as well as provide a sense of normalcy to parents with babies in the NICU.During these unprecedented times, providing comfort and relief to parents is more important than ever.” “As a pediatric intensive care physician, who is also a dad, and a new grandfather, I thank Sarah Carmona Zink, her family and the Dreams Foundation for their incredible generosity and compassion. Through the years, Sarah has done so much to support the Renown Children’s Hospital NICU team and other NICU parents- she does so with such joy and enthusiasm, and we are incredibly grateful to her for all that she does,” said Tony Slonim, MD, D.Ph., Renown’s President & CEO. A través de la campaña de donaciones de este año, Carmona Zink recopiló los siguientes artículos para la NICU de Renown: 50 almohadas para amamantar 180 gorritos de bebé tejidos a mano 532 pares de pijamas 682 mantas para recibir a los bebés 8 sacos para dormir 473 almohadillas de fragancia, que los padres colocan en su piel y luego dejan con su bebé para que pueda reconfortarse con el olor de sus padres Libros para que los hermanos lean durante las visitas Artículos generales, como biberones para almacenar la leche materna, baberos, cubremanos para bebés, calcetines de recién nacido, móviles, y fundas de almohadas para amamantar Una donación monetaria de $10,500 por parte de la Dreams Foundation El Dr. Max Coppes, médico en jefe del Renown Children’s Hospital, y Larry Duncan, administrador del Renown Children’s Hospital, añaden: “Estamos realmente bendecidos con el apoyo a los residentes más pequeños del Renown Children’s Hospital. ¡Algunos de ellos pesan menos de una libra!” Sarah and her family inspire us to remain devoted to the children we serve, knowing that the community is committed to our Children’s Hospital.” “We look forward to this donation drive every year,” said Renown NICU nurse Jessica Bakke. “The work Sarah and her team do to collect these itemsis very meaningful to all of us. We don’t always have funds to purchase extra items like clothing, blankets and nursing pillows, so everything we receive through this drive makes a differencefor our babies and their families. It is a wonderful gift to be able to offer fresh clothing and other much-needed items to help these parents.” Greg Walaitis, Chief Development Officer for Renown says, “We are extremely grateful to Sarah and the Dreams Foundation for their generous donation to our NICU. Las donaciones como estas ayudan a garantizar que tengamos suficientes artículos a mano cuando nuestros bebés y sus familias los necesiten. Esta donación permite a los padres con bebés en nuestra NICU enfocarse únicamente en la salud de su bebé, en lugar de las necesidades materiales que puedan surgir a lo largo del camino. Es un honor ser el receptor de un acto tan asombroso de bondad por tercer año consecutivo”. Fundada en 2012, la Dreams Foundation es una organización sin fines de lucro creada para satisfacer los sueños y aspiraciones insatisfechas de personas, familias, iglesias de vecindario, agencias y organizaciones de servicio a las personas, organizaciones benéficas reconocidas, clubes de niños y niñas y programas deportivos para jóvenes en las comunidades. Para obtener más información, visite dreamsfoundationinc.com. Formas de apoyar a los milagros que se hacen realidad en Renown Children’s Hospital Llame a la fundación de Renown Health al 775-982-5545. Haga una donación en renown.org/give. Envíe un cheque por correo postal a Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502. Venmo: @RenownFoundation About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización cuenta con un centro de urgencias, dos hospitales de cuidados agudos, un hospital para niños, un hospital de rehabilitación, un grupo médico y una red de atención de urgencia, y la compañía de seguros sin fines de lucro de propiedad local más grande de la región, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
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Take a Tour of the New Panda Cares Center at Renown Children's Hospital
Begin a new year on the traditional lunisolar Chinese calendar and help support Panda Express® locations - including the new Panda Cares® Center of Hope that has opened to serve pediatric patients and families throughout northern Nevada. This Lunar New Year, you can join local child, Emmalee Sutton, the Renown Health Foundation and Panda Express® through its philanthropic arm, Panda Cares® , to help children and their families receiving care at Renown Children’s Hospital. El sábado, 20 de febrero, los miembros de la comunidad pueden apoyar a los pacientes más jóvenes de Renown haciendo un pedido en línea en una ubicación de Panda Express® cercana utilizando el código 902354. Renown Children’s Hospital recibirá el 28 % de las ganancias de los pedidos en línea realizados con ese código. Ese mismo día, los colaboradores también pueden visitar la ubicación de Panda Express en Plumb Lane, Reno, donde donarán el 20 % de la recaudación en persona al Renown Children’s Hospital. (Presente este folleto en el momento de la compra). Los clientes de Panda Express® y sus asociados en el norte de Nevada y el noreste de California han recaudado casi $500,000 para el Renown Children’s Hospital desde 2007. En 2020, se recaudaron más de $138,000 para el Panda Cares® Center of Hope en el Renown Children’s Specialty Center, que abrió sus puertas en el Renown Children’s Hospital ubicado dentro del Renown Regional Medical Center en 1155 Mill St. en Reno, Nevada. El Panda Cares® Center of Hope no solo brinda atención a niños, sino que también brinda apoyo integral a toda la familia. Similarly, it creates an environment that reduces stress, promotes healing, and provides a superior patient and family experience. “The Panda Cares® Center of Hope at Renown Children’s Hospital is special because it upholds Panda Express® ’ mission and values of being proactive, having respect for each other, learning and growing, and giving time and resources back to the community. The Center also supports each child’s well-being, including their physical, emotional, mental and spiritual needs,” says Tony Slonim, MD, DrPH, Renown’s President and CEO. “We are grateful for our partnership with the team at Panda Express® , who are as passionate as we are about children’s health, and helping us provide exceptional care for children.” “The Panda Cares® Center of Hope at Renown is the first-ever in northern Nevada, and we are excited to be able to provide the highest level of care for children and teenagers in northern Nevada who have chronic health conditions. Specifically, we offer ongoing treatment, health management, and age-appropriate specialty medical services including; pediatric nephrology, pediatric endocrinology, pediatric neurology, pediatric pulmonary, pediatric infectious diseases, medical genetics and adolescent medicine- all in one beautiful, new, convenient, family-friendly facility,” says Max Coppes, M.D., Ph. D., MBA, Nell J. Redfield Chair of Pediatrics at the University of Nevada School of Medicine and pediatrician-in-chief at Renown Children's Hospital. A Partnership for Health & Education of Underserved Youth “This partnership allows Renown Children’s Hospital to continue to strengthen regional services and increase Panda’s visibility within our growing community,” says Lawrence Duncan - VP & Administrator for Renown Women & Children’s Hospital & Administrator the Institute for Cancer. “El año pasado, 21,930 niños enfermos recibieron atención en Renown Children’s Hospital. To date, Panda Express® has provided us significant financial support to assist us as a charitable, non-profit organization in providing health and healthcare to every child, regardless of illness, injury, insurance, or ability to pay.” “Renown Health Foundation appreciates Panda Cares® ’ generosity year after year, and the unwavering support of our community to make the Panda Cares® Center of Hope and Saturday’s fundraiser a success,” said Kiemmy Thai, MBA, Foundation Manager of the Children's Hospital at Renown. “Our hope is that you and your family can enjoy a nice meal from Panda Express® together, knowing your contribution makes it possible for pediatric champions like Emmalee to continue receiving the best care close to home.” The Panda Cares® Center of Hope has already helped hundreds of local pediatric patients and their families feel more comfortable and relaxed while being cared for in the hospital. Watch Renown Children’s Hospital and Children’s Miracle Network Hospitals’ newest Champion Child Ambassador, Emmalee Sutton, tour you through this new, fun and family-friendly health care environment. “We are very fortunate to have such generous partners like the people behind Panda Express® who want to help our patients and their families, as well as our pediatric care teams,” said Dr. Sonia Budhecha, pediatric pulmonologist at Renown Children’s Specialty Care Center. “This Center has helped many young patients, and their parents, feel more comfortable along their healing journey, contributing to an even more positive experience here at Renown Children’s Hospital.” For more opportunities to support pediatric patients in our area, please visit renown.childrensmiraclenetworkhospitals.org/. About Renown Children’s Hospital Renown Children’s Hospital is the only dedicated children’s hospital in northern Nevada, and offers a variety of programs and services designed specifically to care for the community's families. It has the region’s only Children’s ER and Pediatric ICU. Renown Children’s Hospital is the only hospital affiliated with Children’s Miracle Network Hospitals (CMNH) in the region and local CMN Hospitals' programs and events directly benefit children in the Truckee Meadows. It is also the only hospital in the region affiliated with CHA (Children’s Hospital Association). For more information, visit renown.org/children. Acerca de Panda Express® Con la misión de inspirar una vida mejor, Panda Express, una compañía pionera chino-estadounidense, es el mayor concepto gastronómico asiático de Estados Unidos. De propiedad familiar y operada desde 1983 por los cofundadores y codirectores ejecutivos Andrew y Peggy Cherng, Panda Express es conocida por crear una amplia variedad de recetas pioneras en la industria, que incluye su exitoso Original Orange Chicken® y el galardonado Honey Walnut Shrimp, que han definido la categoría de la auténtica cocina chino-estadounidense. Each dish at Panda Express, including the Wok Smart® selections, is thoughtfully crafted with quality ingredients and inspired by bold Chinese flavors and culinary principles. La marca de restaurante tiene más de 2,000 ubicaciones en todo los EE. UU. y ha introducido la opción chino-estadounidense en más de diez países internacionales. Impulsada por esta familia global de asociados, Panda Cares, la rama filantrópica de la organización, ha recaudado más de $212 millones e innumerables horas de voluntariado para mejorar la salud y la educación de más de 12 millones de jóvenes, así como para apoyar a las comunidades necesitadas desde 1999. Para obtener más información, visite pandaexpress.com o encuéntrenos en Facebook, Twitter o Instagram. Acerca de Children’s Miracle Network Hospitals Children’s Miracle Network Hospitals® recolecta fondos y crea conciencia para 170 hospitales miembros que brindan 32 millones de tratamientos cada año a niños en todos los EE. UU. y Canadá. Donations stay local to fund critical treatments and healthcare services, pediatric medical equipment and charitable care. Desde 1983, Children’s Miracle Network Hospitals ha recaudado más de $7 mil millones, mayormente $1 por vez a través del ícono del globo milagroso de la organización. Its various fundraising partners and programs support the nonprofit's mission to save and improve the lives of as many children as possible. Find out why children's hospitals need community support, and learn about your member hospital, at CMNHospitals.org and facebook.com/CMNHospitals.
Leer más About Take a Tour of the New Panda Cares Center at Renown Children's Hospital