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Update on Elective Surgical Procedures and Medical Services
Hoy, según las recomendaciones del cirujano general de los EE. UU. y del American College of Surgeons, el Comité Ejecutivo Médico Conjunto de Renown Health decidió que, a partir del martes, 17 de marzo, los casos quirúrgicos programados en el Renown Regional Medical Center y en el Renown South Meadows Medical Center, que se consideren ELECTIVOS OPCIONALES se pospondrán a una fecha posterior. Los pacientes que tienen programadas cirugías ELECTIVAS OPCIONALES recibirán una llamada telefónica de representantes de Renown Health la próxima semana. Surgeon’s offices will also be reaching out to assist patients with rescheduling their surgeries for a future date. Elective surgeries that are REQUIRED and not optional will be evaluated on a case-by-case basis daily with the surgeon, patient and a medical leadership review committee at Renown. Your surgeon’s office will be in contact with you with more information about these REQUIRED surgeries This temporary measure will allow Renown’s physicians and staff to enact the emergency preparedness plans they have been developing for weeks to create additional capacity for inpatients and to continue to deliver high quality care during the anticipated surge in COVID-19 cases in northern Nevada. The new guidelines do NOT apply to EMERGENCY surgeries performed in Renown hospitals. There are different types of surgery, this decision impacts Elective-Optional surgeries only. Elective – Optional surgery – Elective surgeries are not usually necessary for the individual to stay in good health. They are non-emergency and planned in advance. A wide range of surgeries can be elective. Most cosmetic surgeries are elective. Other surgeries such as organ donation, scoliosis surgery, tonsillectomies and other minor surgeries can also be considered elective. Required surgery – Surgery which needs to be done in order to retain quality of life. As opposed to urgent or emergency surgery, required surgeries do not need to be performed immediately. Examples of required surgery are kidney stone or tumor removal. Urgent or emergency surgery – When a patient’s condition is life threatening, surgery is considered emergent. Emergency surgeries must be performed immediately, even when the patient is unconscious and cannot give consent. Examples include trauma and appendicitis. Life-threatening conditions can occur during labor and delivery which may require emergency surgery. Other services making changes include: Pulmonary Services and Procedures Renown Health today will begin rescheduling patients scheduled for Pulmonary Function Testing, Outpatient bronchoscopy and patients at Thomas S. Dolan Pulmonary Rehabilitation. Renown llamará a los pacientes afectados por este cambio para reprogramar sus citas para el lunes 20 de abril de 2020 o en una fecha posterior. Starbucks at Renown and Renown Dining Options As with many of the Starbucks around the U.S., the Starbucks at Renown Regional Medical Center will shift to a “to-go” model, with no seating available. The cafeterias at Renown Regional Medical Center and South Meadows Medical Center remain open, will temporarily eliminate self-service options and will add more ‘grab and go’ options. Other Renown Services Remain Open Renown Medical Group offices remain open. Planned imaging procedures such as ultrasound, computed tomography (CT), magnetic resonance imaging (MRIs), mammograms and non-invasive cardiology testing will continue at Renown hospitals and office locations and will NOT be postponed at this time. Patients confirmed for imaging appointments will be contacted prior to their scheduled visits to identify those who may be at higher risk of COVID-19 infection. Renown has expanded access to Teladoc virtual visits, available to all Hometown Health and Senior Care Plus subscribers. Para obtener información actualizada sobre el abordaje de Renown para mantener la seguridad de la comunidad, visite nuestro sitio web en https://www.renown.org/covid-19/. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información.
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Visitas virtuales: la atención médica que necesita en su hogar
Virtual visits are basically secure, video conferencing visits with your health provider. Of course if you are sick, you want to avoid going outside of your house. With Renown Health’s virtual visit program, you can now see a provider from the comfort of your own home. As we work to keep all of our patients home and healthy, we’re here for any ongoing healthcare needs you have. There are two easy ways to access a virtual visit with Renown Health. If you need an urgent care visit, you can get in line using your MyChart account You can make a virtual visit with some Renown Health providers you see currently Virtual Urgent Care from a Renown Provider By using MyChart, you can now login and request to “Talk to a Doctor.” After filling in some information and confirming your healthcare concern, you will be put into a virtual line. The healthcare team will notify you by text or email when a provider is ready to talk to you virtually. Virtual urgent care visits are available for all ages. Get To Know MyChart Virtual urgent care visits are available for all ages, and can address: Common cold and cough symptoms Muscular, tendon or joint pains not caused by injury Allergy or sinus symptoms Pink eye Urinary discomfort Diarrhea without vomiting Rashes or skin sores Backache Nail problems Screening examination for sexually transmitted illness (without symptoms) Medication refills (not controlled substances) Symptoms for In-Person Urgent Care Visits Shortness of breath Chest pain Abdominal pain Numbness or weakness of any location that is new Traumatic injuries (including eye injuries or something in the eye) Severe pain of any other body location Dizziness or confusion Bleeding from any location High fever (greater than 102 degrees for all ages) Persistent vomiting Loss of vision Ear pain Substance abuse or psychiatric problems Virtual visits are open 9 a.m. through 6 p.m. Monday-Friday and 10 a.m. to 4 p.m. Saturday and Sunday for Nevada residents. Renown Provider Virtual Visits Many primary and specialty care appointments for adults and children are now available virtually. If you have a provider with Renown Medical Group, call 775-982-5000 to see if you can have a virtual appointment from the comfort of your home. MyChart Assistance If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.
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¿Desea recuperarse de una cirugía más rápido? ¡Póngase en movimiento!
To be on the move is a scary concept when you’re recovering from surgery. But did you know getting up and at ’em could be the key to a quicker recovery, post-surgery? Here’s some expert insight from Renown Surgical Services. The team at has some news for you: Rest and movement are important to prevent serious complications. Here are some tips about how to get mobile after your procedure — and why it’s fundamentally important. Tip 1: Start Simple While you’re in bed, move your legs and feet up and down. Be sure to ask the nurses to help you get out of bed and into the chair for all your meals, or walk to the bathroom when needed. If you feel up to it, take a walk in the hallways with the nursing staff. Tip 2: The Sooner, the Better This may be surprising, but too much rest is not necessarily a good thing. The old saying “You use it, or you lose it” rings very true to maintaining the strength needed to get yourself out of bed. Beginning the mobility process early in your hospital stay will not only help you maintain strength and function, it may also help you get home sooner. Though it may seem counter intuitive, lying in bed all day can delay your healing time and cause serious complications to arise, including pneumonia, deep vein thrombosis or blood clots, pressure ulcers and sometimes constipation. Tip 3: Mobilize Your Support System Getting out of bed, sitting in a chair for meals and walking around your room or hospital unit can help reduce your risk of complications. The nursing staff will help you out of bed the same day of your surgery if it’s cleared by your doctor. Tip 4: Safety First The nursing staff is here to keep you safe, so make sure you call them for assistance getting out of bed. Even if you think you can do it yourself, use your call light to notify the nursing staff you are ready to get up and move. In addition, new medications can sometimes impair our judgment, balance and safety, so it’s always better to have help even though you may not need it. This is also why you may have a “bed alarm” on, to remind you to call for help and keep you safe while you are recovering. Tip 5: Move, But Manage Your Pain Many people find that getting up and moving actually helps their pain, rather than making it much worse. Taking the right amount of medication at the right times will minimize your pain and help you to get moving. Your care team will work with you on how much pain medication is right to manage any postoperative pain, with the goal for you to be comfortable enough to be able to move and gradually increase your activity each day. Tip 6: Maintain that Momentum at Home Mobility doesn’t end once you’re discharged from the hospital. It’s key to keep moving to maintain health and function. When you first arrive home, it’s crucial to take frequent movement breaks throughout the day. Increase activity as it becomes more comfortable, and be sure to ease back into an active daily routine. If you have concerns about your mobility once home, be sure to discuss this with your doctor at your follow-up appointment. Renown Surgical Services | 775-982-3993 Ask your doctor if you have any questions about your medical condition or the specific surgical procedure planned, or contact the team at Renown Surgical Services. Learn More
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Renown Regional nombrado líder de igualdad en la salud de Nevada
Reconocido como líder nacional en el cuidado de la comunidad LGBTQ+ por la fundación de Human Rights Campaign en 2022 Todas las personas que necesitan atención médica deben poder ver a su médico o tener una visita al hospital sin preocuparse porque las maltraten, las acosen o les nieguen el servicio sin razón. Los datos de la encuesta nacional de Center for American Progress (CAP) muestran que las personas que pertenecen a la comunidad LGBTQ+ experimentan discriminación en entornos de atención médica, y que esto los disuade de buscar el cuidado médico que necesitan. Estos resultados resaltan la importancia de proteger a las personas de la comunidad LGBTQ+ de la discriminación en el entorno de la atención médica. Los cuidadores de Renown Health y la UNR Med, con el apoyo de la comunidad LGBTQ+ y los aliados transgénero y sus parejas, trabajan para acortar la brecha para los pacientes LGBTQ+ y sus familias, y para convertirse en una organización más inclusiva. Esta semana, la fundación de Human Rights Campaign reconoció al Renown Regional Medical Center en Reno, Nevada, como el primer y único hospital de Nevada nombrado con un puntaje perfecto, y con el nivel más alto de apoyo, como “Líder en la igualdad de atención médica para la comunidad LGBTQ+”. El Índice de igualdad en la atención médica (Healthcare Equality Index, HEI) es la encuesta de referencia más importante del país de los centros de atención médica sobre las políticas y prácticas dedicadas al tratamiento igualitario y la inclusión de pacientes, visitantes y empleados de la comunidad LGBTQ+. “Nos esforzamos constantemente por estar entre los mejores del país en cuanto a calidad, seguridad y experiencia del paciente”, afirmó el Dr. Thomas Graf, director ejecutivo interino, director clínico y director de Calidad. “Este reconocimiento confirma el compromiso del equipo de Renown Health, que es brindarle el mejor cuidado posible al paciente. La calidad y la seguridad son responsabilidad de todos los empleados y médicos de Renown, y estamos orgullosos de que el equipo del Renown Regional Medical Center haya sido elegido entre los mejores del estado y el país por su compromiso con el cuidado centrado en el paciente LGBTQ+”. “Renown Health se enorgullece de unirse al estado de Nevada, que también obtuvo las mejores calificaciones en el Índice de igualdad estatal de Human Rights Campaign, y a la ciudad de Reno con la Tarjeta de puntuación de igualdad municipal para la igualdad de las personas LGBTQ+”, manifestó Sy Johnson, MBA, presidente interino y jefe de personal. “El HEI de Human Rights Campaign ofrece a las organizaciones una manera poderosa de afirmar que están comprometidas con el cuidado centrado en el paciente LGBTQ+ y extender las protecciones contra la discriminación a nuestros empleados LGBTQ+, quienes desempeñan una función clave en garantizar un cuidado sensible y experto para las personas de esta comunidad”. “En la UNR Med estamos muy orgullosos de colaborar con Renown en este esfuerzo”, dijo Nicole Jacobs, Ph.D. (ella), decana asociada, Diversidad e Inclusión; psicóloga clínica y profesora; Departamento de Psiquiatría y Ciencias Conductuales de la UNR Med. “La designación de ‘Líder en la igualdad de atención médica para la comunidad LGBTQ+’ demuestra el fuerte compromiso de Renown para promover la atención médica igualitaria en Nevada, nuestros valores centrales y compartidos, y nuestra misión compartida de abordar las desigualdades en torno a la atención médica que existen en nuestra área”. Un récord de 906 centros de atención médica participaron activamente en la encuesta del HEI 2022 y, 496 de ellos recibieron la designación de “Líder en la igualdad de atención médica para la comunidad LGBTQ+”. El Renown Regional Medical Center es el primer y único hospital de Nevada que cuenta con un reconocimiento de Human Rights Campaign. Ningún otro hospital del estado cumplió con sus estrictos estándares para el ranking de 2021. “Todas las personas merecen tener acceso a una atención médica de calidad, ser respetadas y escuchadas por su médico y sentirse seguras en las instalaciones donde reciben cuidado médico”, afirmó Tari Hanneman, (ella), directora de Salud y Envejecimiento en Human Rights Campaign. “El Índice de igualdad en la atención médica, en su esencia, se esfuerza por garantizar que las personas LGBTQ+ estén protegidas y respaldadas por sus proveedores de atención médica y se sientan seguras a la hora de buscar servicios. Nuestros participantes activos del HEI son auténticos pioneros en la industria de la atención médica porque implementan políticas integrales y sólidas de inclusión de la comunidad LGBTQ+ que, debido a lo que hacen, esperamos que se conviertan en una práctica habitual. El HEI evalúa y califica a los centros de atención médica según criterios detallados que se clasifican en cuatro pilares centrales: Políticas fundamentales y capacitación en la atención centrada en el paciente LGBTQ+ Servicios y apoyo para el paciente LGBTQ+ Beneficios y políticas para los empleados Participación de los pacientes y la comunidad Suzanne Hendery, MA, APR, directora de Clientes, quien dirigió el proceso de solicitud de Renown, indicó que el notable progreso reflejado en la presentación del HEI 2022 del equipo incluye los siguientes aspectos: Se actualizaron los registros médicos con el nombre y los pronombres preferidos. Kathleen Zaski, BSN, RN, directora de Aplicaciones de TI, explica por qué esto es tan importante. “Su nombre e identidad son inherentes a su persona y aquí, en Renown, nuestro objetivo es cuidarlo como persona en su totalidad y brindar el más alto nivel de atención de calidad a nuestra comunidad, todo mientras nos aseguramos de que la experiencia sea excepcional y personalizada para cada persona. Nuestro sistema de registros médicos apoya a nuestros médicos, profesionales de enfermería y equipo de atención en la recopilación de esta información importante. Ahora podemos registrar el nombre preferido, el sexo y la orientación sexual de cada persona para cuidarla mejor”. Se permitieron las visitas sin tener en cuenta la orientación sexual o la identidad de género. Whitney Hansen, PhD, directora de Excelencia de Servicio, afirma: “Sé lo importante que es para nuestros pacientes y sus familias que Renown sirva a toda nuestra comunidad y que brindemos un espacio agradable y seguro y un sentido de pertenencia a todos. Estamos orgullosos de la política de visitantes de Renown, inspirada por miembros familiares que solicitaron que la política permitiera que dos familiares al día pudieran a visitar a un ser querido internado en Renown”. Se colocaron baños sin distinción de género. Chris Baker, CHFM, director de Ingeniería de Instalaciones, cuyo equipo ha creado más de 48 baños sin distinción de género en Renown, afirma: “Garantizar que los baños privados estén igualmente disponibles para todos en nuestro campus es solo una forma de proporcionar un espacio más inclusivo y atento para las personas a las que prestamos servicios”. Además, los médicos y cuidadores de Renown recibieron reconocimientos en las siguientes áreas: Todos los miembros del personal reciben capacitación sobre el cuidado centrado en el paciente LGBTQ+. Tanto la “orientación sexual” como la “identidad de género” se incluyen en la política de no discriminación de pacientes y en la política de no discriminación de empleo de Renown. Se ofrecen beneficios de atención médica que incluyen a las personas transgénero a empleados y miembros del plan de salud sin fines de lucro de Renown, Hometown Health. Se proporciona apoyo sustancial y se otorgan subvenciones a organizaciones del área que abordan la diversidad y la inclusión, los eventos del Orgullo LGBTQ+ y la colaboración con organizaciones LGBTQ+ como aliado. “Estoy muy orgulloso de las personas con las que trabajo todos los días que hacen que los logros sean posibles”, dice Brian Colonna CHC, CHPC, CHRC, director de Cumplimiento. “Esta es una designación significativa”, dijo Bethany Sexton, MA, directora de Transformación. “Me siento muy orgullosa de ser parte de un equipo y una organización que ayuda a traducir nuestra misión como organización en una acción significativa para cada miembro de nuestra comunidad”. Mitch Harper, director de Desempeño de la Red, expresó: “Acabamos de comenzar este viaje. Reconocemos que todavía hay mucho más por mejorar para convertirnos en una organización inclusiva. Estamos trabajando para crear un entorno seguro y agradable para nuestra comunidad y nuestros empleados. El acceso a servicios humanos básicos no debe estar supeditado a características como el color de piel, el origen étnico, el sexo, la identidad de género, la orientación sexual, la edad, la discapacidad o las creencias de una persona”. Sean Savoy, encargado de la atención espiritual en Renown, dijo: “¡Muy buenas noticias! Me alegra mucho que Renown Health haya alcanzado este hito con HRC, líder en derechos civiles para minorías de identidad de género y orientación sexual. Espero con ansias el continuo trabajo y esfuerzo por lograr equidad clínica, competencia cultural y respeto por nuestros pacientes y empleados LGBTQIA”. Para obtener más información sobre la atención y los proveedores para pacientes LBGTQ+ en Renown, visite renown.org/diversity/lbgtq-at-renown/ Únase al equipo de Renown Renown Health está contratando personas para ocupar puestos clave en la organización para apoyar la salud y el bienestar de nuestra comunidad. Para unirse a la familia de Renown y luchar por la causa justa, postúlese en línea en careers.renown.org/ Acerca de la Fundación Human Rights Campaign La Fundación Human Rights Campaign es la parte educativa de Human Rights Campaign (HRC), la organización de derechos civiles más grande de los Estados Unidos que trabaja por lograr equidad para personas lesbianas, gays, bisexuales, transgénero y queer (lesbian, gay, bisexual, transgender, queer, LGBTQ+). Mediante sus programas, la Fundación HRC busca generar cambios transformadores en la vida cotidiana de las personas LGBTQ+, arrojando luz sobre la desigualdad y profundizando la comprensión del público sobre los problemas de la comunidad LGBTQ+, con un claro enfoque en la promoción de la justicia transgénero y racial. Su trabajo ha transformado el panorama para más de 15 millones de trabajadores, 11 millones de estudiantes, un millón de clientes en el sistema de adopción y cuidado tutelar, y mucho más. La Fundación HRC ofrece consultas directas y asistencia técnica a instituciones y comunidades, de esta forma impulsa la promoción de políticas y prácticas inclusivas; desarrolla la capacidad de los futuros líderes y aliados mediante programas de becas y capacitación; y, con la firme convicción de que estamos trabajando juntos, forja sociedades con defensores en los EE. UU. y en todo el mundo para aumentar nuestro impacto y dar forma al futuro de nuestro trabajo. Acerca de Renown Health Renown Health es la red de atención médica integrada de administración local y sin fines de lucro más grande de la región, que presta servicios a Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
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La gratitud toma vuelo en Renown Health durante la celebración de la Semana del Personal de Enfermería y del Hospital
La Unidad de Cirugía General de Renown estrena un par de alas de ángel elaboradas por el personal y sus familias para conmemorar la Semana del Personal de Enfermería y del Hospital, del 4 al 10 de mayo. Una obra de arte especial en la Unidad de Cirugía General de Renown Health aporta color y alegría a todos los que pasan por allí. The unit’s new angel wings backdrop is made up of individually-decorated feathers – created by Renown nurses, certified nursing assistants, unit clerks, supervisors, staff’s family members and anyone else who wanted to contribute their creativity. Este adorno angelical se creó para celebrar la Semana del Personal de Enfermería y del Hospital en Renown, que se celebra del 4 al 10 de mayo, y arroja luz sobre algunas de las cosas por las que nuestro personal de enfermería está más agradecido. “This art project was a month in the making,” said nurse manager of Renown’s general surgical unit, Deanna Olson. “A true collaborative effort, our staff, and even some of their children, would use their breaks and downtime to cut out and decorate feathers. Some focused on using bright, vibrant colors, while others wrote about what they are grateful for and the things that make them happy.” Doodles of pets, names of family members and inspirational quotes are just a few of the things featured on the feathers. Los nombres de los 110 empleados que trabajan en la unidad también se pueden encontrar en las alas de ángel. The idea behind the backdrop theme was inspired by nurse Melissa Vierra, who spent her last night as part of the general surgical unit working with a few team members to build the angel wings. Vierra now serves as a nursing administrative manager for Renown. “It takes an angel to be selfless enough to devote oneself to the care of others,” said Vierra. All our angels are as unique as the feathers in the wings, but together, we are united as a team to provide the best care possible for our patients. I am extremely grateful for my nursing family and all the lives they touch, including mine, every day.” A few Renown nurses joined Vierra in expressing their gratitude: “I am grateful that I have a job and for everything I have in my life.” – Elizabeth Rios, CNA “I am grateful for my family.” – Jena Smith, RN “I am grateful for my health.” – Mary Gutierrez, UC “I am grateful that I am not sick.” – Barby Workman, CNA “I am grateful for my life.” – Sierra Genz, RN “I am grateful for my health.” – Alyssa Daly, RN “I am grateful to be working.” – Skye Sauls, RN “I am grateful for my pets and my family.” – Colette Chapman, RN “I am grateful for the Bob Ross-esque landscapes.” – Tahni Murphy, RN “I am grateful for my family, my health and having a job that I love.” – Deanna Olson, RN During times of uncertainty, it’s these things, coupled with our amazing patients and teammates that keep us going,” added Olson. “I’m lucky to have the angel wings right outside my office. Seeing our angels from all departments take photos in front of the wings and hearing the love and happiness in their voices gives me hope to look towards the future – our community is in amazing hands.” ### About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000 empleados. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información. Media Contact: Public Relations M: 775-691-7308 E: news@renown.org
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Departamento destacado: Surgical Preadmission
Heading into surgery of any kind can bring along feelings of intimidation. With a best-in-class surgery team at Renown Health, patients rest assured that they are in the most capable hands for their entire procedure from start to finish – and while the physical preparation is vital, mental and emotional preparation is equally as important to ensure each patient has a smooth and comfortable experience. The Surgical Preadmission department (a.k.a. “preadmit”) at Renown Regional Medical Center and Renown South Meadows Medical Center is a dynamic and compassionate group of nurses, case managers, chart managers and more who are dedicated to guiding each patient through the surgical process. With extensive knowledge and expertise under their belt, the teams are equipped to make a genuine difference in the health and well-being of all patients, for all surgeries, at all times of the year. Surgery Starting Ground The Surgical Preadmission teams are crucial aspects in the successful outcome of every surgical procedure. Comprised of skilled healthcare professionals, this department is dedicated to providing comprehensive support and care before heading into the pre-operating room. “Our job is to prepare every patient for surgery, make sure all their pre-surgery testing is done, ensure they understand their fasting and medication instructions, have had their questions answered, have a ride home and know what to expect during surgery and after so their recovery can go smoothly and without complications,” said Debra Bennett, RN, Supervisor of Surgical Preadmission at Renown Regional. “Each patient is unique, so each experience is different.” Our preadmit nurses are the masters of communication, directing thorough assessments – including medications, tests and clearances – and addressing any questions or concerns patients may have, never missing the opportunity to inform them of exactly what they will expect in surgery. “I do a complete history on every patient while giving them detailed pre-operating instructions and helping them answer any questions to the best of my ability,” said Nancy Hilts, Surgical Preadmission RN at Renown Regional. “I am proud to be able to help allay their fears and concerns using my 30 years of pre-op experience. I offer an avenue for them to feel comfortable opening up to me.” “We always tell patients that they have great surgeons and a fantastic team that will be watching over them and taking care of them every step of the way,” added Jon Capallupo, Surgical Preadmission RN at Renown South Meadows. “We also give them plenty of educational handouts and video content, in addition to verbal instruction, to ensure they are as prepared as possible.” The nurses then pass the reigns onto the chart managers, who prepare the charts for surgery and ensure all documentation is up-to-date before sending them to the pre-operative team. The expert surgical case managers also step in to prepare a thorough discharge plan, along with reviewing pre-operation orders for status, consent, codes and more. The team does several of these initial visits virtually, and they are looking forward to soon phasing all preadmit case manager preliminary visits into a virtual model. From assisting the pre-op and post-anesthesia care unit (PACU) teams with discharge planning concerns to helping on the outpatient side with anything from oxygen equipment and catheters to transportation issues and those experiencing homelessness, our pre-admit case managers are always up to the challenge. "We are true patient advocates, alleviating concerns and fears along the way,” said Mary Carl, RN, Case Manager at Renown Regional. “Just to name a few things we do on a daily basis, we see our total joint and non-weight bearing patients during their preadmission appointment, so they are aware of the medical equipment they need and if it is covered by insurance; provide education for Aspira catheters and gastrostomy tubes; advocate to ensure tube feeding and dressing changes are set up for hospice and home health patients; and escalate concerns of patient safety to ensure a safe discharge.” In the midst of it all, there is never a dull moment in the preadmit teams. At Renown Regional alone, the preadmit professionals see more than 1,600 patients a month – and each one has a hyper-personalized experience with their very own preadmit team. “Many times, we are the first impression a patient has on our organization; after all, we touch more than 97 percent of patients that are scheduled for surgery, cardiac catheterization lab procedures or interventional radiology,” said Amy Schler, Surgical Preadmission RN at Renown Regional. “We also collaborate with many other departments in the hospital as well, from surgeons and anesthesiologists to case managers and nurse navigators. Our work in preadmit impacts the entire surgical process.” Holding a diverse array of experiences, our preadmit department plays an integral role in our commitment to providing the highest quality of care to every patient. Knowledge is Power Heading into surgery feeling fearful and worried is normal for any patient. However, how would you feel knowing that each individual member on your preadmit team has, on average, 23-25 years of experience in the field? This is the reality for our Surgical Preadmission department – and they put that vast knowledge to great use to bring a sense of calm to patients. “Our team members have worked in various departments within our organization, and they bring a wealth of knowledge that we share with each other, and most importantly, with our patients,” said Amy Schler, RN. “If you have hundreds of years of nursing experience, you can speak not only as a nurse but also as a patient. It allows you to give a more personal perspective on what patients can expect in their recovery. Being able to assess their emotions and provide feedback to our pre-op and PACU teams help the patient have a better experience.” “Many of our nurses have close to 40 years of experience each, and they have an extremely large knowledge base since we see patients from newborn to geriatric and from easy procedures to complex surgeries,” added Debra Bennett, RN. “Another great aspect of our team is the varied nursing backgrounds we all hold – surgery, pre- and post-op, labor and delivery, pediatric intensive care, cardiology, gastroenterology, urology, cardiac cath lab, home health and everything in between. Communication between departments is so important!” All members in this department, regardless of which clinical area they came from, surgical or non-surgical, can easily translate their skills into the work they do in preadmit – and they only continue to grow. “As a surgical preadmission nurse, I have used my years of experience as a nurse in surgical services,” said Terri Delatorre, Surgical Preadmission RN at Renown Regional. “I started as a floor nurse with orthopedics for 12 years, and then I worked with the PACU for 11 years. This has helped me give great understanding and care to our surgical patients.” “Because we have staff with such a vast knowledge base, we can rely on our years of working within our organization to help alleviate fears that the patient may have,” added Amy Schler, RN. We can prepare them for what to expect in pre-op and PACU and educate them on what to expect post-op, including any barriers they may face. For example, mastectomy patients may not realize they will not be able to raise their arms for 7-10 days post-op, and total knee patients have to navigate stairs and housing access. Helping patients think about barriers at home that they may not have thought about helps them prepare prior to surgery, enhances their healing and provides a better surgical experience.” The preadmit team works closely with our best-in-class surgeons and anesthesiologists, continuing to grow their expertise along the way while learning alongside our talented providers. For instance, when it comes to our Renown South Meadows preadmit department, anesthesiologist Nariman Rahimzadeh, MD provides excellent guidance for the entire team on state-of-the-art anesthesiology practices. “I am very proud of the work we do with Dr. Rahimzadeh,” said Lisa Closson, Surgical Preadmission RN at Renown South Meadows. “Together, we ensure patients are safe for both surgery and anesthesia.” Despite the challenges that come their way – whether it be changes to process and workflow to navigating support for patients after they leave the surgery floor – the preadmit team cleverly uses their collective wealth of knowledge to bring hope and comfort to all patients. “Our nurses are such warm, caring and compassionate humans that do their best to ease any fears and anxieties patients may have,” said Debra Bennett, RN. The Pride of Preadmission The pride of our preadmit team lies in their ability to make a positive impact on all patients they serve. To them, their work is not just a job – it's a calling. And they do it all while working together to elevate their team and performance. “Our team is most proud of the quality of care we provide to our patients and our abilities to troubleshoot difficult situations to ensure they have a great surgical experience here at Renown,” said Mary Carl, RN. The entire department supports each other by working collaboratively and relying on each other’s expertise to provide the best possible care for patients. They understand that their success as a team depends on their abilities to support and help each other. “Our team is awesome here at South Meadows,” said Jon Capallupo, RN. “We can turn to each other for support, and we all work very well with each other. I am glad to be a part of this team.” “I am proud of how well all of us in preadmit works with each other every day,” added Lisa Closson, RN. “We try to make patients feel comfortable from the moment they arrive to the time they leave the department.” The pride that our preadmit team expends goes beyond their departmental limits – these team members are also trusted teachers. They work closely with cancer nurse navigators to teach weekly classes for patients who have been newly diagnosed with breast cancer, coupled with lymphedema prevention and education classes. The team also encourages participation in Renown’s free smoking cessation programs to help their patients learn the risks and benefits of quitting smoking. When not serving patients or teaching classes, you can find many of these team members taking charge of multidisciplinary committees within our health system, including breast leadership, gastroenterology leadership, shared governance, infection control and recruitment and retention. On top of it all, this team certainly knows how to celebrate, with several of their members being a part of their own department-wide Celebration Committee, where they gather for retirement parties, baby showers and team get-togethers. Always active and never passing up a challenge, our preadmit department are shining examples of Renown’s Culture Commitments, especially Caring and Collaboration, and the pride in the vital work they do every day is limitless. “I am so happy my position in preadmit opened up for me at a time when I was really feeling challenged in my career,” said Nancy Hilts, RN. “The team that we have here is amazing. I am so grateful and thankful every day for the opportunity. It is an amazing place to work!”
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Cuidado avanzado de las heridas
Renown Advanced Wound Care provides specialized treatment for wound healing, ostomy care and foot and nail care. Our team of certified nurses and physicians is uniquely qualified, experienced and dedicated to providing care for severe and chronic wounds.
