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    • Martes, 01 de marzo de 2022

    Dr. Susan Lee to Lead Renown South Meadows Medical Center

    Renown Health se complace en anunciar que Susan Lee, DO, MBA, se desempeñará como directora de operaciones del Renown South Meadows Medical Center. La Dra. Lee asume su nueva función el 7 de marzo y sucede a Chris Nicholas, quien renunció el mes pasado para tomar un puesto en un sistema de salud de Florida. Tony Slonim, MD, DrPH, presidente y director ejecutivo de Renown Health, anunció hoy el ascenso interno de la Dra. Lee con las siguientes palabras: “En consonancia con nuestra visión de mejorar la salud de la comunidad, empoderamos a los líderes para que desempeñen un papel más importante en la mejora de las experiencias de los médicos, los empleados y los pacientes; en la ampliación de servicios para nuestra comunidad; en la prestación de atención exacta y confiable, y en el cumplimiento de estándares rigurosos de excelencia y eficacia operativa”. El Dr. Slonim comentó que estaba entusiasmado ya que “La Dra. Lee amplía su función, promueve un espíritu de unidad en toda la empresa y continúa progresando para lograr metas fundamentales para el éxito de Renown”. En su nueva función como directora de operaciones del Renown South Meadows Medical Center, la Dra. Lee trabajará con Jennifer Allen, máster en enfermería, directora de enfermería, y el equipo y el personal médico de liderazgo del South Meadows para conducir al South Meadows hacia el logro de sus objetivos estratégicos y operativos. La Dra. Lee es una médica ejecutiva experimentada y dinámica y una líder operativa con trayectoria en crecimiento de servicios, calidad clínica, comunicación con los pacientes y ejecución. Tiene experiencia en colaboración interfuncional y es reconocida a nivel nacional por la administración de cambios organizacionales. La Dra. Lee, certificada por el consejo en medicina interna y psiquiatría, ha basado su práctica clínica como médica hospitalaria en la conexión entre la mente y el cuerpo y en un modelo de colaboración con pacientes y familias. La Dra. Lee se unió a Renown Health como presidenta de Especialidades Médicas en el verano de 2020 para administrar las prácticas médicas hospitalarias. Fue ascendida a directora médica del Renown Regional Medical Center en febrero de 2021 para supervisar las operaciones clínicas de pacientes hospitalizados, incluyendo duración de la hospitalización, capacidad hospitalaria, funcionalidad de administración de la atención, rondas interdisciplinarias y servicios para el personal médico. Desde septiembre de 2021, como directora médica de Cuidados Intensivos de Renown, ha sido responsable de las operaciones clínicas, de la dirección estratégica, de la gestión de médicos por hospital, de la Oficina del Personal Médico, de los estándares regulatorios y de los resultados financieros y de calidad para el Renown Regional Medical Center, el Renown South Meadows Medical Center y el Renown Rehabilitation Hospital. Antes de trabajar en Renown, la Dra. Lee se desempeñó como jefa de Medicina Hospitalaria en Carilion Clinic, un sistema de salud integrado sin fines de lucro con siete centros y sede central en Roanoke, Virginia. La Dra. Lee es egresada de la University of Massachusetts Amherst (MBA), la Facultad de Medicina Osteopática (DO) de la Nova Southeastern University y de la Duke University (BA). Es miembro activo del American College of Healthcare Executives y de la American Association for Physician Leadership. El Renown South Meadows Medical Center, ubicado en el sur de Reno, es un hospital comunitario de cuidados intensivos con 76 camas que ofrece servicios médicos y quirúrgicos excepcionales en un ambiente propicio. El Renown South Meadows Medical Center alberga al único Departamento de Emergencias 24/7 del sur de Reno y cuenta con médicos de emergencia certificados por el consejo. El Renown South Meadows Medical Center ofrece atención avanzada a los pacientes, lo cual incluye atención primaria integral; servicios de radiografías e imágenes; servicios de laboratorio; atención cardíaca; obstetricia/ginecología; servicios de rehabilitación física y de rehabilitación pulmonar; medicina nuclear y servicios quirúrgicos, que incluyen ortopedia. Como organización sin fines de lucro, el equipo del Renown South Meadows Medical Center acepta su papel en mejorar la salud y el bienestar de las personas y las comunidades a las que sirven y presta los servicios de atención médica necesarios, independientemente de la raza, el credo, el sexo, la nacionalidad, la discapacidad, la edad o la capacidad de pago. Además, el Renown South Meadows Medical Center ha sido reconocido a nivel nacional por brindar atención y servicios de la más alta calidad. Entre las menciones se incluyen: En los rankings de mejores hospitales de U.S. News and World Report, el Renown South Meadows ocupa el primer puesto en el estado de Nevada (junto con el Carson Tahoe Medical Center) para 2020. El Renown South Meadows obtuvo la calificación de sobresaliente para reemplazo de cadera, reemplazo de rodilla y enfermedad pulmonar obstructiva crónica (EPOC). La calificación de un hospital se basa en múltiples categorías de datos, que incluyen resultados de los pacientes, seguridad y volúmenes. Los hospitales calificados como sobresalientes eran significativamente mejores que el promedio nacional. El Renown South Meadows Medical Center recibió la acreditación The Joint Commission’s Gold Seal of Approval® para reemplazo total de rodilla, reemplazo total de cadera y reemplazo total de hombro y fue reconocido en el programa Top Performer on Key Quality Measures®. La Dra. Lee dice que “entiende que la atención médica actual se trata tanto de las habilidades sociales y de navegar diferentes relaciones como del conocimiento clínico”. A lo largo de su carrera profesional, la Dra. Lee ha hecho mucho para contribuir a una cultura de innovación y transformación. La Dra. Lee cree que “los proveedores necesitan médicos, enfermeros y equipos de atención que tengan una alta adaptabilidad, flexibilidad y, sobre todo, la capacidad de cuidar de otros y ser amables”. La Dra. Lee brinda asesoramiento a los equipos para que sean receptivos, empáticos, conscientes de la situación y empleen sus habilidades clínicas en el nivel más alto. A menudo formulará preguntas a su equipo para comprender cómo están “programados”, a fin de impulsar la innovación y la transformación, y fomentar la cultura y el trabajo en equipo. Ha contratado y capacitado a más de 100 médicos hospitalarios, muchas de ellas mujeres, y ha ascendido y servido como referencia para cientos de enfermeros, líderes de personal y proveedores de atención avanzada. La Dra. Lee se desempeña como mentora para otras mujeres y hombres que aspiran al liderazgo médico y de la atención médica. El equipo del Renown South Meadows Medical Center está en la búsqueda de excelentes empleados para ocupar puestos de servicio; postule en línea en https://careers.renown.org/.

    Leer más About La Dra. Susan Lee dirigirá el Renown South Meadows Medical Center

    • Martes, 08 de marzo de 2022

    Renown Health trabaja con Amazon Web Services para mejorar la experiencia del cliente

    Renown Health y Hometown Health aprovechan la tecnología en la nube para mejorar el acceso a la atención y cobertura La capacidad de una persona de acceder a los servicios de salud tiene repercusiones importantes en cada aspecto de su salud, pero casi uno de cada cuatro estadounidenses no tiene un proveedor de atención primaria (primary care provider, PCP) ni un centro de salud donde pueda recibir servicios médicos con regularidad. Además, dadas las preocupaciones sobre la COVID-19, los CDC informan que estimativamente un 41 % de los adultos estadounidenses ha pospuesto o evitado recibir atención médica, lo cual incluye atención de urgencia o de emergencia (12 %) y atención de rutina (32 %). Evitar la atención de urgencia o de emergencia fue más frecuente en cuidadores de adultos no remunerados, personas con afecciones médicas subyacentes, adultos de raza negra, adultos hispanos, adultos jóvenes y personas con discapacidades. Con el objetivo de mejorar la salud al ayudar a las personas a obtener los servicios de atención médica que necesitan, Renown Health, con sede en Reno, Nevada, está usando Amazon Web Services (AWS) para aumentar el acceso a la atención. Como parte del camino continuo de Renown hacia la transformación de la atención médica, la red de atención médica está implementando Amazon Connect, el servicio de centro de contacto en la nube omnicanal de AWS. La solución fácil de usar y rápida de implementar permite que los pacientes accedan fácilmente al servicio al cliente del plan de seguro de salud Hometown Health de Renown, programen citas para diagnóstico por imágenes, reciban ayuda para obtener registros médicos electrónicos del paciente de EPIC MyChart y servicio al cliente general. El servicio al cliente ahora está disponible en varios idiomas por teléfono y por correo electrónico y chat en línea con agentes en vivo, lo que hace que sea más fácil y cómodo para las personas programar citas para la atención que necesitan. Amazon Connect permite que Renown Health aumente su capacidad para manejar altos volúmenes de llamadas inesperados y vuelva a reducir la capacidad rápidamente. La solución también proporciona a los agentes del centro de llamadas la flexibilidad que necesitan para trabajar de manera remota, sin comprometer la experiencia del cliente. “Renown se enorgullece de ser una de las primeras organizaciones de atención médica sin fines de lucro del país en usar Amazon Web Services como parte de un programa integral de acceso y alcance para los clientes”, afirma Tony Slonim, MD, DrPH, presidente y director ejecutivo de Renown Health. “Estamos entusiasmados de implementar la innovadora tecnología del centro de contacto para que nos ayude a conectar a las personas con proveedores médicos y servicios de salud de Renown. Nuestro objetivo es hacer que las conexiones sean rápidas, fáciles y convenientes, para que más personas se sientan animadas a recibir los servicios de atención médica que necesitan”. “La generación actual de consumidores de atención médica quiere una experiencia sin fricciones, desde buscar a un cuidador, hasta reservar una cita y recibir tratamiento. Con esta nueva solución, Renown Health podrá satisfacer las expectativas de sus clientes de una forma más rápida y eficiente que nunca antes”, expresó Phoebe Yang, gerenta general de Atención Médica de AWS. “AWS espera trabajar con el equipo innovador de Renown Health a medida que aprovechan el poder de la nube para mejorar la salud de las comunidades a las que prestan servicios”. “Especialmente con la COVID, pero incluso antes, muchas personas no reciben los servicios de atención médica recomendados, como exámenes de detección de cáncer, porque no tienen un proveedor de atención primaria o acceso a profesionales de atención médica. En Renown Health, tenemos el compromiso de cuidar a las personas, con una atención exacta y confiable, y la capacidad de conectarnos —en persona y virtualmente— para ayudar a garantizar que las personas reciban la atención que necesitan, en el momento y el lugar donde la necesitan”, expresa Thomas Graf, MD, director clínico y de calidad de Renown. “Nuestro objetivo es reducir las barreras y mejorar el acceso, para que todos los que necesitan atención puedan recibirla”, explica Candace Dietrich, directora del Centro de Comunicación de Renown. “La tecnología de AWS está ayudando a mejorar la experiencia del cliente y a impulsar la eficiencia. Nuestra colaboración con AWS hace que la atención médica sea más accesible para todos, lo cual es, a fin de cuentas, mejor para toda la comunidad”. “Amazon Connect es un componente clave de nuestra puerta de entrada digital a la atención virtual y respalda nuestros objetivos de servicio al cliente y atención exacta y confiable en Renown”, expresó Chuck Podesta, director de Tecnología de la Información en Renown. “Hometown Health es una organización centrada en la comunidad y, con el apoyo de AWS, continuamos mejorando la salud y el bienestar de las comunidades a las que brindamos servicios”, afirma David Hansen, director ejecutivo del mayor proveedor de seguros de salud sin fines de lucro de Nevada. “Estamos orgullosos de tener una red de atención y cobertura que atiende a 500 millones de personas en 100,000 millas cuadradas en todo Nevada, Lake Tahoe y el noreste de California, y estamos comprometidos a crear comunidades más saludables”. Acerca de Renown Health Renown Health es la red de atención médica integrada de administración local y sin fines de lucro más grande de la región, que presta servicios a Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.

    Leer más About Renown Health trabaja con Amazon Web Services para mejorar la experiencia del cliente

    • Salud del hombre
    • Vida activa

    Testosterone, Men and Health: lo que necesita saber

    You probably know testosterone (T) plays an important role in how boys physically develop into men. But is that all you know? What happens when a man's T levels are off? Are there symptoms men should look for? And what are the treatment options? Dr. Bobby Kahlon, MD, Renown Medical Group provides answers in a Testosterone Q&A.   What does testosterone do for men?  "Testosterone is known as the 'manly hormone' for a reason," says Dr. Kahlon. "Though women also naturally produce small amounts of it, men produce testosterone at much higher concentration levels. And it affects men in more physical and obvious ways. How much hair a man has on his chest, how deep his voice is, or how muscular he is are all attributable in some way to testosterone. It's also responsible in large part for sex drive and bone strength and affects how men think, learn and experience their surroundings."  Testosterone in men:   Powers virilization (male physical characteristics) and sexual function Builds muscle mass and strength  Supports bone density  Improves cognition  T Trivia: Discover Magazine reveals that “manly” testosterone and other sex hormones evolved long before we did — 500 million years ago — from the ultimate “female” hormone, estrogen. Can you have too much or too little testosterone?  Though high testosterone isn't a concern for most men, low testosterone or low T occurs more frequently and develops for two primary reasons.  Dr. Kuhadiya explains, "Subnormal testosterone concentrations occur either due to pituitary or testicular failure and the causes for each need to be discussed with your physician."  Pituitary failure: Approximately one-third of men with obesity, type 2 diabetes, or metabolic syndrome (which includes increased blood pressure, high blood sugar, excess body fat around the waist, and abnormal cholesterol or triglyceride levels) have low free — or "bioavailable" — testosterone. These health conditions can cause the pituitary gland to "fail" to release follicle stimulating hormone (FSH) and luteinizing hormone (LH) which are essential for triggering testosterone and sperm production. And that can cause low testosterone (hypogonadism). Testicular failure: Though less common than pituitary failure, testicular failure may also be responsible for low T. It's caused by diseases or illnesses affecting the testicles, injury or trauma to the testicles, or certain medicines and treatments such as chemotherapy or opioid pain medication. Providing your complete medical history to your doctor is always the first step toward a proper diagnosis.  What are the symptoms of low T?  The following indicators could be a sign that you have low T, say the doctors.  Lack of motivation and determination, including mild depression  Loss of physical endurance and muscle strength  Loss of or diminished early morning erections  Reduced libido (sex drive)   Erectile dysfunction (ED — difficulty achieving or maintaining an erection)   Gynecomastia (male breasts)  Small testes  T and Time: T levels in men naturally begin to decline by about 1% a year starting at age 30.  How do you test for low T?  "There are different methods for testing testosterone levels," says Dr. Kuhadiya. "Each approach uses a blood sample to evaluate total testosterone, which includes free and attached testosterone that combines with proteins albumin and sex hormone-binding globulin (SHBG). For the most accurate results, testing is based on samples collected in the morning after fasting, and from tests on two different days."  What treatment options are available?  "Well, your best natural option may be YOU," says Dr. Kahlon. "Men with pituitary failure are often able to treat their low T by losing weight to increase levels of the hormone. And even if you don't lose weight, exercise can help boost your testosterone. Unfortunately, if you have testicular failure, weight loss and exercise may not have the same effect."  So, are there other options? "You may want to consider Testosterone Replacement Therapy (TRT)," says Dr. Kuhadiya. "TRT is only available to men who are hypogonadal — with a clinical diagnosis of low T. Injection, gel, skin patch and nasal spray are available TRT options. The best option is the one that works best for the patient. Convenience, insurance coverage and cost are all factors to consider." Dr. Kahlon's TRT preference? Daily gel treatments, which are applied directly to the skin. On the other hand, Dr. Kuhadiya recommends intramuscular injections, which take place once a week or every two weeks.  But both doctors agree on this: physicians and their patients need to weigh the benefits and risks of TRT before proceeding with treatment — especially if your low T condition may require lifelong treatment. "In my clinical practice, I have seen some very good long-term results with an improved quality of life," says Dr. Kuhadiya. "However, in certain situations, TRT may increase the risk of heart disease and is not recommended for men with a history of prostate cancer." Dr. Kahlon adds, "Patients receiving any type of hormone therapy need to be closely monitored throughout the treatment process for any changes in their health."   How do you feel about steroids and T boosters?  "I don't recommend them, certainly not for hypogonadism," advises Dr. Kahlon. "There is no evidence to support anabolic-androgenic steroids or testosterone boosters as a safe or effective treatment for low T in men."  "In fact, there continues to be emerging evidence they may lead to side effects that could potentially harm the liver and the pituitary and endocrine functions of the body," warns Dr. Kuhadiya. "And that damage may be irreversible."

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    • Sterling Silver Club
    • Vida activa

    A Tale of Life Done Right

    Once upon a time … in Incline  This issue’s featured member began writing the latest chapter of her life story by retiring on Lake Tahoe’s north shore in Incline Village, NV.  “I had several criteria when selecting a place to retire,” says MaryBeth. “And a healthy lifestyle was number one. The people who have settled in Incline are very active with both their minds and their bodies. It’s not a stagnant population, it is unusually robust. I’ve made wonderful friendships here and we really watch out for each other, which means the world to me.” “I also wanted four seasons a year,” she continues. “And most importantly, I wanted a place that my son, Addison, would love to visit and share with me – and world-class skiing just minutes away scored extra points with both of us!” Zürich and Beyond  Skiing was something MaryBeth and Addison took to with a passion while living in Zürich, Switzerland. A business move to the land of the Alps (and Swiss chocolate) provided the perfect opportunity for an international education for her son and a culturally eye-opening experience for the family.  “I was unprepared for what it was going to be like living in a foreign place, and I learned a lot about empathy as a non-native and the kindness of strangers, or not. Our seven years there gave us many easily available travel adventures on the other side of the globe, and the friendships I made with people around the world have been lifelong.” “Divas” of the Garden  “Tall and showy” is how MaryBeth lovingly describes the “Divas” of her garden, aka the delphiniums. Located in the sunny part of her yard, the plants explode in a variety of colors that accentuate her home’s landscaping and are a well-earned reward for her mountain gardening challenges. “The very first thing you must do when creating a new garden is amend the soil,” explains MaryBeth. “It’s not sexy, but it’s necessary! And that’s when you learn that every shovelful of “mountain” dirt is loaded with rocks of every size – it’s fantastic exercise!” And her neighbors appreciate the hard work. “I’ve made so many friends of all ages in the neighborhood while working outside in my garden,” shares MaryBeth. “They stop, chat, inquire about the plants and take photos all the time.” Then with a smile, she adds, “You could call it my art.” Aging-In to Life with Medicare At 64 and on the cusp of Medicare eligibility, MaryBeth recently tasked herself with learning what she could about the plans and options that would soon be available to her and was overwhelmed. “I made the mistake of entering my phone number on a Medicare website for “wanting more information” and had no less than 15 calls a day from health insurance brokers – from all over the country!” she exclaims. “What one person would tell me would then be questioned by the next. I eventually quit answering the phone.” However, finding a Medicare plan that meets all of her needs is still a priority. “First and foremost, since I am a traveler (at least before the pandemic) I want to have a healthcare plan that will cover me in any state,” MaryBeth explains. “I would also like a policy that allows for alternative treatments, such as acupuncture – which I’ve had great success with in the past. I know that getting a good Rx plan now will save me money down the line, and I also want to be able to see a specialist without seeing a provider first for a referral.”

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    • Embarazo y parto
    • Parenting
    • Salud del hombre

    If You're a Soon-To-Be-Dad, We've Got Tips for You

    “You’re gonna be a dad!” Whether you’ve been waiting years to hear those words or still think you’re too much of a kid to have a kid, the reality of impending fatherhood can be terrifying for any first-time, soon-to-be-dad. But not to worry, Best Medicine has some timely tips to help calm those bundle-of-joy fears and help you rock your new role as a brand-new, baby daddy.   Winter is Where Babies Come From Fact: More babies are born in September than any other month, with spill over (and spit-up) into October. Subtract ten months for the typical 40-week, bun-in-the-oven baking time and early winter stands out as the top baby-making part of the year. Is it the cozy nights before a fire as people avoid the snowman-friendly temperatures outside? Possibly. There could be any number of reasons, both seasonal and otherwise, for what will eventually arrive in the fall and immediately steal your heart — and untold hours of your sleep. Though moms carry most of the baby burden traditionally (and literally for three trimesters), that’s no excuse for the soon-to-be-dad not to step up to the plate and take a swing at being the best partner and father on the planet. Below is a list of tips and resources to help you do just that. So read on, daddy-o.  Tip #1: Don’t Freak Out Ok, you’re probably going to freak out even if we tell you not to. But once you calm down, consider this: human beings have been having babies for millions of years, and many of those soon-to-be-dads had it much tougher than we do today. And guess what? The human race is still going strong. Those first moms and dads did a good job — and you will too, with a little help. Tip #2: Take a Class Knowledge is power. In this case, it's diaper-changing, swaddle-wrapping, 2 a.m.-feeding power. And for you and your partner, taking a parenting class or two should be a no-brainer. You'll both learn what to expect and prepare for as you support each other and bond with your baby even before he or she arrives.   Tip #3: Learn From Other Dads If the thought of sitting in a room full of full-bellied women and their partners makes you uncomfortable, you may opt to stick with bros for your lesson plan. Dad-only classes and soon-to-be-dad support groups — taught and led by seasoned fathers with tales to tell and words of wisdom to share — are available online and in cities and communities around the country. Dad-focused sites also offer advice for new and still-learning proud papas. Here are a few options to check out:  Boot Camp for New Dads City Dads Group Wilderdad.com Fatherly.com Fathers.com  Tip #4: Babies are Required Reading Haven't read a good book lately? Well, if you're expecting a baby, now is the time to flip through a few pages that could make your life a whole lot easier in a few months. There's no such thing as being too-well-read when it comes to your fast-approaching, adorable little poop machine. The least you can do is read a book or two, or seven.  We're Pregnant! The First Time Dad's Pregnancy Handbook From Dude to Dad: The Diaper Dude Guide to Pregnancy We're Pregnant! The First Time Dad's Pregnancy Handbook  What to Expect When Your Wife Is Expanding Be Prepared: A Practical Handbook for New Dads  The New Dad's Survival Guide: Man-to-Man Advice for First-Time Fathers What to Expect When You're Expecting  Tip #5: Be a Prepared Soon-To-Be-Dad Tips 1 through 4 are meant to help alleviate some of your jittery, new-dad anxiety. And we hope they do just that. But if you really want to hold that "Best Dad Ever" coffee mug starting on day one, there are also some practical things you can do to prepare. Check these items off your list now to make life with baby more baby-, mommy- and daddy-friendly from the get-go.  Buy a baby/child car seat. Three out of four car seats are installed incorrectly. Protect your children by ensuring they are riding in a properly secured and age-appropriate car seat. Renown Children’s Hospital Car Seat Station is staffed by certified technicians who provide child vehicle safety restraint education, inspection and installation. Set up the baby's nursery early, including furniture  Stock up on diapers and baby supplies  Cook and freeze 2 weeks of food for nights when no one wants to cook  Research family healthcare  Agree upon a shared diaper-changing/feeding schedule  Ask about paternity leave from work  Get bills and finances up-to-date or pre-pay to avoid late charges   Give the home a thorough cleaning before the baby arrives

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    • Employee Story

    3,000 Miles Away But Close to Home

    Overcoming poverty is not a task of charity, it is an act of justice. Like slavery and apartheid, poverty is not natural. It is man-made and can overcome by the actions of human beings. Sometimes it falls on a generation to be great. You can be that great generation. Let your greatness bloom. – Nelson Mandela, February 2005, Make Poverty History Campaign in London Lifting away the curtain that symbolized the front door, I entered a dark, cinderblock room and instantly became overwhelmed by an unpleasant odor. Working with oncology patients as a Child Life Specialist and an Occupational Therapist for over ten years, I recognized that smell. I had arrived in Guatemala – more than 3,000 miles from Reno – and it was my first day of a week-long trip where I would be serving alongside physicians in low-income communities providing free medical care for residents. My name is Brittany Jemmoua, I am an occupational therapist at Renown, and I recently volunteered with Kalan Kuxtal, a non-profit Guatemalan organization. I served alongside physicians by providing free primary care mobile clinics and home visits. The care we provided focused on prevention, intervention, education and lifestyle/medication management as we partnered with local entities, such as fire stations, community centers and schools to transform hundreds of lives. Speaking in both English and Spanish, I collected patient intake information, performed exams, tested for diabetes, and collaborated on a diabetes research project focused on daily risk assessment. Beyond these tasks, I immersed myself in the culture and learned more from the Guatemalan people than I could have ever imagined. Similar to Renown, Kalan Kuxtal Operates with Community at its Core Kalan Kuxtal, a Mayan expression meaning “life guardian,” is different from other volunteer medical trip organizations, and I took home valuable insights and lessons from their way of life that I now consider daily in my practice at Renown. I expanded my knowledge about diabetes, hypertension, pharmacology, infectious diseases, pregnancy complication, vector-borne illness and tuberculosis. We conducted home visits for socially neglected populations rather than expecting everyone to come to our clinics. I found that being welcomed into people’s homes gives you a different lens in which to view how their medical diagnoses interact with living conditions, occupations, and quality of life. This is when I met Mercedes and her mom. Her mom, Ms. Valencia, had jaundice skin and a substantial Basal Cell Carcinoma aggressively protruding from her face that impacted eating, hearing, seeing, sleep and social interactions. This opportunity to serve within their home led to an important palliative care conversation that would have been missed had we stayed in the clinic. We combed the rural neighborhoods assessing people’s risk for diabetes, taking glucose tests and educating families about their next steps. Many individuals had uncontrolled diabetes and misunderstandings regarding basic health management strategies. At the end of the day, many people demonstrated feelings of empowerment by actively offering solutions regarding how they will manage their day-to-day glucose with diet and exercise. Small actions can lead to big changes, and in the long-term, these health actions can help them avoid medication costs and focus on affording basic life necessities, such as water and electricity. Kalan Kuxtal organized a cultural day that included going to local businesses and community leaders to learn more about how they support the people of Guatemala. For example, Valhalla Macadamia Farm’s main goal is to help communities gain access to income, employment, and improved wellbeing by donating macadamia trees to families to grow and then sell macadamia products. A Weeklong Trip with Lifelong Impacts Each patient made a lasting impact on me, both personally and professionally. One specific family I saw in the clinic had a unique situation in that their two-year-old daughter, Margareth Elizabeth Cifuentes Bautista, was laboriously diagnosed with irregular corneal syndrome associated with glaucoma of congenital origin. Due to Guatemala’s limited prenatal screens and interventions, Elizabeth is nearly blind. While highly spirited and happy, she trips, bumps and feels her way through life. One barrier to her healthcare access is that her hard-working parents remain well below the poverty line, making less than $900/month. I am working to connect them with generous US Ophthalmologists and pediatric eye specialists to explore how we might save her sight and help her family. Their biggest dream is that she could recover her eyesight. “I know that this is not a life-threatening situation, but it is still something that never stops hurting me,” Jorge Cifuentes, Elizabeth’s father, said. “Unfortunately, our situation here is very hard. This country [Guatemala], although beautiful, it is very difficult to get ahead. We are people living in underprivileged conditions which complicates our situation even more. However, we are still trying to thrive by being kind and hardworking people. Thank you for helping us.” I have had the privilege of an opportunity for education, access to healthcare, employment and am aware that inequity and injustice prevail. This experience reinforced my understanding that medicine is a physically and mentally demanding profession that requires a commitment to service, continuous learning and adaptation both on local and global scales. I encourage everyone to please join me in serving the underserved by volunteering. Brittany is an experienced Occupational Therapist at Renown and volunteers with Kalan Kuxtal and other entities, such as The Robert Unsworth Foundation and Rock Steady Boxing to elevate communities. She loves being an Occupational Therapist; however, her life experiences confirm that her true calling is to become a physician. She is currently applying to medical school. Brittany is eager to earn the responsibility to improve lives and communities as their engaged physician. Brittany is tentatively scheduled to return to Guatemala at the end of this year to continue partnering with the people for a better future. You are welcome to join!

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