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Departamento destacado: Imaging
The imaging department is where scientific precision and patient connection come together in harmony to help diagnose a multitude of conditions. When a mystery needs to be unraveled, experts in X-ray, CT, MRI, ultrasound, echocardiography, mammography and nuclear medicine step in to provide a deeper lens into each patient’s inner workings. At Renown Health, our imaging specialists exemplify this and more. With the inpatient teams at Renown Regional Medical Center and Renown South Meadows Medical Center and many outpatient locations across Reno and Sparks, our dedicated and compassionate imaging and radiology technologists make this symphony of healing a melodious reality. Through the lens of their expertise and the state-of-the-art equipment at their fingertips, the invisible becomes visible, pain transforms into answers and the path to recovery. A Picture Tells a Thousand Words Every patient image tells a story, and Renown’s Imaging department is full of master storytellers. From X-rays that capture the intricate architecture of bones to MRIs that unveil the complex structure of organs, these team members use sophisticated techniques to make sure every patient receives the highest standard of care. Within the imaging landscape, no day looks the same – and each team can expect a different set of challenges to overcome, all while helping providers gain better diagnostic clarity. “Every day in imaging is a little bit different, and I love that,” said Savannah Terrana, Outpatient CT Scan Technologist at Renown X-Ray and Imaging – Vista. “We start like everyone else: getting our rooms stocked and ready for patients and protocoling the day's exams. We have a lot of different types of scans, like x-ray, CT and bone density, and a variety of conditions that we are evaluating for the ordering providers, like fractures, cancer, bleeds and more. “When we get into work, we get a daily assignment that decides whether we are in one of our outpatient or inpatient rooms,” added Ireland Bennett, Echo Technologist at Renown Regional. “Then when we are on inpatients, we get our assignments for whether we are assigned to transesophageal echocardiograms, the cath lab or pediatrics. When we are on outpatients, we get a set schedule for the day with patients every hour from 7:15 a.m. until 4:15 p.m. We do our best to be efficient as possible to not delay any patient care or discharges.” “X-rays aren’t just for bones; we do chest X-rays to look for pneumonia and intestinal issues, and we also do fluoroscopy, which is a live video X-rays while patients drink contrast or while surgeons fix fractures with screws and other hardware in the operating room,” said Amethyst Winters, Inpatient Diagnostics Imaging Lead at Renown South Meadows. “There is a lot of variety, and we provide imaging for patients in the entire hospital.” Equipped with advanced technologies and the unique skills they acquired in a trade program, at the university-level or in the military, the Imaging department can deliver precise and comprehensive information to help providers make accurate diagnoses. And their role transcends beyond the image scanner. “A typical day for an MRI Technologist depends greatly on outpatient or inpatient settings,” said Sean Fryer, Supervisor of Imaging for Renown X-Ray and Imaging – Pringle. “There is a lot of screen time and usually in dark areas, but this is where our technologist skill set comes into play – manipulating parameters to either increase quality by signal/resolution or decrease them a little to gain time." “A day in the life as an ultrasound tech would of course be performing ultrasounds on our patient community, but there is much more to it,” added Mary Rushton, Ultrasound Specialist at the Renown Breast Center. “This includes keeping rooms clean and stocked with supplies, protocoling exams and studying patient history so you can give the best patient care possible, continuing education and training to keep up with new technologies and being an aide to your radiologist. Working with many different personalities, you recognize that you cannot complete every step of the patient care process all by yourself – it requires collaboration from your team to give the ultimate patient care experience." Mary brings up an excellent point about the wide variety of people her team meets every day, on both the patient and employee side, with the common goal of solving diagnostic mysteries. This aspect of their work has become one of the highlights of their career. “Working in imaging allows us to meet many members of our community,” Teresa Shutts, Breast Health Coordinator at Renown X-Ray and Imaging – Pringle. “We are responsible for providing imaging exams, managing patient needs and creating a comfortable and caring environment for people who are possibly going through the worst times of their lives.” Along with every day being different, our Imaging team members thrive in their dynamic and fast-paced work environment, where efficiency and urgency are vital, especially among a constant stream of patients in need of timely diagnoses. “Our days in CT are very fast paced,” said Shelly Lavin, Imaging Lead for Inpatient Diagnostics at Renown Regional. “Our modality is the first choice for assessing stroke and trauma patients. We are fortunate to have very competent tech aides who help work up CT orders by checking orders, IV status and labs. We generally have inpatients scheduled every half hour, and we work these around a very full ER list. When we get extremely busy, we have to strategize how we schedule our patients in the various scanners to expedite exams and not delay patient care.” “We provide patient care for those who come in for emergencies, trauma, inpatient care, surgery and fluoroscopy studies,” added Sean Elliott, Inpatient Radiology Technologist at Renown Regional. “I was always told in school that our main purpose was to help doctors better diagnose patients, and imaging provides many modalities to appropriately diagnose.” Behind-the-scenes, our Imaging surgery schedulers are the keys to ensuring each appointment runs smoothly, communicating directly with patients to get their exams off to a good start. “Every day it is my task to make sure we have everything we need to do the exam that is ordered for a patient,” said Isela Gonzalez, Surgery Scheduler for Renown X-Ray and Imaging – Double R. “This includes the order, authorization approval, completing the protocol, confirming the appointment, re-stating the address and directions, going over any prep for the exam and giving them their estimate cost for the exam. I always do my best to give the patient the best experience possible.” Whether they are in the weeds of radiology or in the depths of patient coordination, Renown’s Imaging department is unmatched – and the direct beneficiaries are their patients.
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Departamento destacado: Radiología intervencionista
National Radiologic Technology Week is from Nov. 5-11, 2023. Join us in celebrating Renown's Interventional Radiology department!Try to put yourself in the shoes of someone who is told that they have a massive blood clot in their lung, someone who needs a biopsy to determine the next steps of their care, someone facing a stroke or brain aneurysm or someone who needs a catheter to receive treatment such as chemotherapy. You may immediately think that an intense and intimidating surgery is on the horizon. What if, instead of surgery, your care teams were able to use the necessary tools to treat your blockage or administer your medicine with an image-guided procedure? That’s precisely what the Interventional Radiology (IR) team at Renown Health does. Behind the doors of this department is where you’ll find a team of highly skilled individuals who operate like a well-oiled machine, ensuring that each procedure is executed with precision and care. Their commitment to excellence knows no bounds as they provide essential interventions to patients of all ages, from the tiniest newborns to the elderly. Their mission extends beyond diagnostic and therapeutic procedures; they are experts in understanding and serving the ever-evolving needs of their patients. Minimally Invasive, Maximally Impactful With their advanced expertise, our IR teams at both Renown Regional Medical Center and Renown South Meadows Medical Center harness the power of X-ray, CT and ultrasound technologies to navigate their way through life-saving minimally invasive procedures, such as thrombectomies, angioplasties, stent placements, embolizations, catheter and drain insertions and needle biopsies. In the world of medicine, Interventional Radiology often offers an alternative to traditional surgical methods, reducing the risk of hospitalization and helping patients embrace recovery more quickly. Our IR teams have a diverse and busy daily work life in order to make these complex and life-saving interventions happen – and they all have each other’s backs to ensure that every patient gets the care they deserve. “Every day is different, and no two days are alike,” said Ryan Nunes, Specialty Procedure IR Technologist at Renown Regional. “The day can start off first thing in the morning with several emergent cases, such as ruptured brain aneurysms to brain blockages. We all work really well together; we help each other out and come together to do things as a team.” Like every other team at Renown, patient well-being is always a number one priority. The IR department takes this commitment seriously, upholding the highest standards of ethics and safety. “We start the day by preparing rooms and making sure they are well-stocked, checking that all devices are working, performing safety checks and making sure the entire team is well-prepared for whatever cases come through the door,” said Aubrey Goldsmith, Supervisor of Clinical Nursing in IR at Renown Regional. “We have routine cases like drain placements, biopsies, line placements and more, and we also have life-threatening cases that come at a moment’s notice. Our nurses are responsible for monitoring patients throughout the procedure to make sure they are doing well the entire time and are there to respond if the patient has a decline.” "After completing the prior assessment of each patient, we look for any medical problems the patient may have before confirming it is safe for the patient to have procedure done,” said Brandon Hartwig, Interventional Radiology RN at Renown South Meadows. “We work closely with the physicians on all our cases while assessing each patient, going through labs and vitals and personalizing the procedure for each patient.” Even though the procedures they oversee are minimally invasive, the IR team understands that any procedure, regardless of the severity, can be incredibly frightening for any patient. Their best tool for handling patient anxieties? Communication. "The best thing we can do to reduce anxieties and fears in patients is to have communication with them to ensure they know what is going on and what to expect,” said Megan Rios, IR Technologist at Renown Regional. "We set clear expectations for the patients and give reassurance throughout the entire procedure.” "All of our team members are very attentive to our patients when it comes to potential fears and anxieties that they may have,” added Jazmynn Kimsey, IR Technologist at Renown Regional. “We always take the extra time to listen to our patients and break things down, explaining every step before, during and after the procedure.” Knowledge sharing is also a crucial part of the IR process. No patient will ever have to wonder, “what exactly is going on here?” “We provide each patient with education and advocacy throughout the process,” said Blaire Henderson, Interventional Radiology RN at Renown Regional. “We ensure every patient is as comfortable as possible at all times.” “When it comes to procedures, patients tend to be scared and nervous,” added Ryan Nunes. “The silver lining to what we do is that it is all done through very small openings of the skin, and we all explain this to patients. Most procedures we do are done under moderate sedation which helps put the patient more at ease.” In a world where advanced medical care meets the human touch, the IR team exemplifies Renown’s commitment to making a genuine difference in the health and well-being of everyone they serve.
Read More About Department Spotlight: Interventional Radiology
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What Is an Echo-Tech?
When it comes to our heart, keeping this vital source of life in tip-top shape is of utmost importance. Echo technologists or echocardiographers, otherwise known as "echo-techs," are charged with that mission, providing critical information that leads to life-saving interventions to keep our hearts beating strong. Adrianne Little, echocardiographer at Renown Health, breaks down the echo-tech's role in the health system, the educational path it takes to get there and the unique perks that come with the profession. What does an echo tech do? “Echo techs play a key role in the diagnosis and treatment of patients,” said Adrianne. “We are members of the cardiovascular imaging team that perform ‘heart ultrasounds’ or echocardiograms. Although we are most commonly known as echo techs, our official title is either ‘cardiac sonographer’ or ‘echocardiographer.’” Echo techs use imaging technology and sophisticated ultrasound equipment to produce images of the heart. These images show how well the heart functions, as well as the valves, chambers and blood flow. Echocardiograms are used to diagnosis and treat a variety of heart conditions such as murmurs, arrhythmias and heart failure. At the end of the day, the main goal of echo techs is to help our cardiovascular team provide the quickest and most accurate diagnoses to help with patient management and help them receive the highest standard of care. “When it comes to looking at the heart, we are part of the front-line team," said Adrianne. “We provide real time critical information that leads to life saving interventions down the road.”
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Participate in a Car Parade at Renown to See New "LOVE" Sculpture
Participants are invited to make noise and cheer as they drive by the sculpture in support of healthcare heroes. Just yesterday, Renown Health announced the iconic “LOVE” sculpture, most recently seen at Burning Man in 2019, was making Renown’s Regional Medical Center’s main entrance its new, temporary home. To help the community experience the artwork, Renown is inviting individuals to parade their cars along the front of its Regional Medical Center campus on Mill St. from 7 – 8 p.m. on Friday, April 17. Across northern Nevada and the country, people are going outside their homes at 7 p.m. to make noise and cheer in support of our healthcare heroes. In a nod to this community and nationwide movement, parade participants are invited to give the “LOVE” sculpture a honk, wave or cheer as they pass by. During the parade, the “LOVE” sculpture will be illuminated in Renown’s signature purple. “In its short time on our campus, this new art installation has already been a powerful source of inspiration for all us here at Renown,” said Tony Slonim, MD, D.Ph., President & CEO, Renown Health. “Love is at the heart of everything our dedicated team of care providers and staff is doing as we fight the good fight to keep our community safe. We are excited for people to experience this exquisite piece of artwork, as well as the positive symbol of resilience, determination and hope that it represents for patients, caregivers and community members.” The installation of the “LOVE” sculpture at Renown was made possible thanks to a longstanding, community partnership with local non-profit, Artown. The organization’s mission is to strengthen Reno’s arts industry, foster its civic identity and enhance its national image, thereby creating a climate for the cultural and economic rebirth of our region. “Artown is extremely honored to be able to provide comfort through our partnership with Renown and this incredible work of art by Laura Kimpton and Jeff Schomberg,” said Artown Executive Director Beth Macmillan. “People passing by the hospital will be warmed and inspired by the art and this one word, LOVE! Now, more than ever, the power of art will provide something beautiful to focus on and restore our confidence.” To ensure vehicular and pedestrian safety, participants of Renown’s car parade are asked to obey posted traffic signage and refrain from stopping in front of the “LOVE” sculpture. People can RSVP on the Facebook Event page: https://www.facebook.com/events/166543557888052/ For more on the “LOVE” sculpture and its impact on Renown’s patients and caregivers, as well as how it’s inspiring a sense of community through the arts, please see this media release. ### About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance Contact: Renown Public Relations M: 775-691-7308 E: news@renown.org company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información. About Artown Artown is a non-profit organization whose mission is to strengthen Reno’s arts industry, foster its civic identity and enhance its national image, thereby creating a climate for the cultural and economic rebirth of our region. The month-long summer arts festival features approximately 500 events produced by more than 150 artists, cultural organizations and businesses in locations citywide. For more information, go to artown.org. Media Contact Renown Public Relations M: 775-691-7308 E: news@renown.org
Leer más About Participate in a Car Parade at Renown to See New "LOVE" Sculpture
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A One-Year Reflection: usar el arte de la medicina para curarse ante una pandemia
Para los dirigentes, los empleados y los pacientes de Renown Health, el año 14 de abril de 2020 quedará eternamente grabado en la cronología de la pandemia de COVID-19. This was the day the organization invited community leaders and members of the media to tour the Alternate Care Site (ACS) in the Mill St. Parking structure. While other healthcare systems around the world were setting up field hospitals to care for an anticipated influx of COVID-19 patients, Renown was the first to do so in a parking garage. Durante este evento preliminar, el director ejecutivo y presidente de Renown Health, el Dr. Tony Slonim, habló con los líderes del área sobre la decisión de poner en marcha el centro de atención alternativo de $11 millones, que en su momento fue una medida de precaución y una demostración del compromiso de Renown con la salud y el bienestar del millón de personas y comunidades a las que presta servicio en un radio de 100,000 millas cuadradas en Nevada, Lake Tahoe y el noreste de California. Además, en 14 de abril de 2020, el Dr. Slonim cumplió 56 años. Rather than a celebration to mark the occasion, during the news conference, he received a call that would further alter his life. The intensivist caring for his dad, Anthony Slonim Sr., in a New Jersey hospital, told him that after a hard-fought battle against the novel coronavirus, his father had died. El Dr. Slonim comentó: “El 14 de abril de 2020 fue el día en que la pandemia de COVID-19 dejó de ser solo una tragedia que asolaba la costa este y otros focos del mundo. COVID-19 hit home, stealing my father and threating both of my beloved communities- New Jersey and Reno - that my family calls home.” La luz resplandeciente de “LOVE” brilla a través en la oscuridad Más tarde esa semana, el 16 de abril de 2020, Beth Macmillan, directora ejecutiva de Artown, le prestó a Renown la escultura “LOVE”, una obra de arte de una tonelada de aluminio soldado con letras de 10 pies de alto y 8 pies de ancho creada por la artista Laura Kimpton y fabricada por Jeff Schomberg, que se ilumina en la entrada principal del Renown Regional Medical Center. LOVE glows, and continues to glow, in Renown’s signature purple every evening, shining brightly for patients, employees, visitors and passersby to enjoy. La obra de arte se inauguró en Burning Man en 2019, y originalmente estaba destinada para el 9/11 Tribute Museum en Nueva York. “Healthcare heroes and patients of the hospital have been warmed and inspired by the art and this one word, LOVE! Now, more than ever, the power of art has provided something beautiful on which to focus,” says Beth Macmillan. In July, the LOVE sculpture found a permanent home at Renown thanks to a donation from the Robert and Dorothy Keyser Foundation. “Through the height of the COVID-19 pandemic, the LOVE sculpture has been a powerful source of hope, inspiration and determination for our community,” said Blake Smith, chair of the Keyser Foundation. “Now, we can’t imagine the entrance of the hospital without it. We are happy that the incredible piece of art will continue shining a bright light while spreading warmth and comfort to all who care for those in our hospitals, patients and families, and those who pass by.” (LOVE sign B-Roll.) For Dr. Slonim, he found the art a reminder of the love of his father. “I have so much respect for artists like Laura and Jeff, and the way they connect with people through their art. Passing by the LOVE sculpture was immensely therapeutic for me, especially after the loss of my dad,” said Dr. Slonim. “Caring for others and their emotions is also an art. Over the last year, I have been inspired by the compassionate caregivers who have practiced the art of medicine under extremely stressful and difficult conditions brought on by the pandemic.” When words fail, art speaks Recognizing art’s powerful healing capabilities, Renown collaborated with prominent artist and fine art photographer, Anicia Beckwith, to immortalize the many battles fought against and amidst COVID-19 within the healthcare system’s walls. Beckwith captured portrait images of Renown caregivers, patients and their loved ones, showing raw and touching scenes from the COVID Intensive Care Unit, Emergency Departments, Neonatal Intensive Care Unit, Wilbur D. May Pediatric Intensive Care Unit and the Alternate Care Site field hospital. A group of Renown caregivers hold a COVID patient’s hand. Tears well up in their eyes as the patient takes his last breath. Care providers respond to a patient’s only request – a facial shave. The man beams at the sight of his freshly groomed face, and is visibly touched by the tender care he received to make it happen. Lupe, una trabajadora de servicios ambientales, pone especial cuidado en sus esfuerzos por limpiar y desinfectar las habitaciones de los pacientes, una destreza en la que se ha perfeccionado y que le ha dado orgullo durante los más de 25 años en los que ha trabajado en Renown. These are just a few of the captivating moments Beckwith illustrates through her art. Beckwith’s full photo gallery of images from Renown are located here; and downloadable visual assets are available here. “I was in awe as I watched Renown caregivers administer chest compressions to a patient whose heart had just stopped,” said Beckwith. Promptly after assisting in saving that patient’s life, I observed a nurse walk into the room next door where an elderly patient peacefully discussed coming to the end of hers. I can’t help but wonder how the staff have these conversations daily—always with compassion, dignity and grace. It was an honor and privilege to commemorate this pivotal time in our world’s history, and in turn, aid in the healing process for those hurting both physically and emotionally.” “Anicia’s photography provided a comforting outlet for all who were involved in the project,” said Annie Zucker, Manager of Community Impact at Renown. “Her work gave care givers an opportunity to reflect on the last year and fueled the strength and determination they needed to get through it, as sometimes it takes an outside lens to see the magnitude and impact of your work. Anicia gave patients and families an opportunity share their stories and feel support and encouragement from the outside world.” In addition to taking photos on standard digital cameras, Beckwith also honed her skills using various vintage film cameras and historical techniques. “I purposely use these images as testimony to the science in front and behind the lens,” said Beckwith. “COVID has shown us technological advances cannot cure every condition, and sometimes we must go back to the basics to move forward. Some of the film I used for this project is no longer made and rare to possess. Each time I click the shutter translates to one less photographic possibility left in the world. To decide when and what to capture is a metaphor for the importance, reverence and weight I place on the subject in front of me.” Beckwith tiene previsto continuar su proyecto fotográfico en Renown utilizando una cámara de 104 años de antigüedad que estuvo presente en la época de la gripe española de 1918. Her goal is to highlight the remarkable stories of strength, resilience and perseverance that have come from the ashes of the pandemic, as we look towards a hopeful future. “Durante más de 30 años, el arte ha desempeñado un papel importante en Renown Health”, dijo Sy Johnson, jefe de personal de Renown. “Healing is more than getting quality medical care—it’s about the heart, the mind and the spirit. We are proud to bring extraordinary artists like Laura Kimpton, Jeff Schomberg, Anicia Beckwith and others, to find meaningful ways to connect with our patients, employees and community through the universal language of healing arts. Much of the art on our campuses has been made possible by generous artists and donors, who have make a tremendous impact on how our community—and our providers—reflect, engage and heal.” If you are interested in supporting the Healing Arts Program at Renown Health, a charitable, non-profit health organization, please consider giving to Renown Health Foundation. Donations are accepted through the following ways: Realice una donación a www.renown.org/give Llame a la Fundación de Renown Health al 775982-5545 Envíe un cheque por correo postal a Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
Leer más About Reflexión tras un año: usar el arte de la medicina para curarse ante una pandemia
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Renown abre una nueva ubicación en Sparks, Nevada
Increasing access, affordability and convenience, Renown's newest medical group location makes it easy for Spanish Springs/Sparks residents to tend to their healthcare needs at a single location. Today, Renown Health announced the opening of a second Renown Medical Group in Sparks-Spanish Springs, Nevada. Ubicado en 1525 Los Altos Pkwy., el nuevo consultorio del grupo médico ofrece a los residentes de la zona de Sparks un destino único para la atención primaria, la atención pediátrica y los servicios de laboratorio. “We are proud to invest in expanding access to primary care services in the growing Sparks community,” said Tony Slonim, MD, DrPH, president and CEO of Renown. “Con el objetivo de aumentar la asequibilidad y la comodidad, la nueva ubicación del grupo médico de Renown hace que sea fácil para los adultos, los niños y las familias en Spanish Springs y la zona de Sparks gestionar muchas de sus necesidades de salud y atención médica bajo un mismo techo”. Descripción general del programa A partir del miércoles, 14 de octubre, la nueva ubicación de Renown Medical Group en 1525 Los Altos Pkwy. abrirá para proporcionar atención a los pacientes de todas las edades. “A number of highly skilled and compassionate medical professionals are here to provide exceptional primary care and lab services,” said Ty Windfeldt, chief operations officer for health services. “We are excited for the community to see this gorgeous space, filled with natural light, healing colors and images, as well as state-of-the-art clinical equipment, a Senior Care Plus lounge featuring meeting rooms, teaching areas and conference spaces to better serve members of Hometown Health’s Medicare Advantage Plan.” Improving Relationships and Enhancing Care The new Renown Medical Group location will be among the first to implement Renown’s new Building Relationships to Improve Care (BRIC) model, designed to further improve patients’ healthcare experiences and maximize convenience and value. “Renown’s new BRIC model will give medical providers more time with their patients, ensuring they get all of their questions answered and leave feeling even more confident in the care they are receiving,” said Chief Medical Officer for Health Services Rahul Mediwala, MD. “Through this model, we’ll continue putting our patients at the center of everything we do, with the goal of making our primary care medical services more accessible and affordable.” Consumer demand for a Renown Medical Group provider continues to increase, and demand remains high. Renown continúa reclutando proveedores médicos adicionales para satisfacer la creciente necesidad de atención de nuestra comunidad. Entrevista/Oportunidades visuales El lunes, 12 de octubre, de 11 a.m. a 12 p. m., los miembros de los medios de comunicación están invitados a visitar la nueva ubicación y a hablar con un representante de Renown sobre el valor que Renown Medical Group -Los Altos aporta a nuestra comunidad. Para confirmar su asistencia, envíe un correo electrónico a news@renown.org o llame al 775-691-7308. Acerca de Renown Health Renown Health es la red de atención médica integrada de administración y propiedad local y sin fines de lucro más grande de la región, que presta servicios a Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® . Visite renown.org para obtener más información.
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Artown Partners with Renown to Bring "Love" Sculpture on Mill St.
The “LOVE” sculpture, a one-ton, welded aluminum artwork with letters 10-feet tall and eight-feet wide, will find a temporary home at Renown Regional Medical Center’s main entrance at 1155 Mill Street in Reno, Nevada. Debuting at Burning Man in 2019, the free-standing structure is wired for illumination, has weighted steel base plates for anchorage and will be visible to vehicular and pedestrian traffic along the Mill Street and Ryland Street corridors. “The overall footprint of the sculpture is 40-feet long by 4-feet deep,” says artist Jeff Schomberg, who has collaborated with artist/designer Laura Kimpton, to create 18 letter-based sculptures— including the popular “BELIEVE” piece at Civic Center Plaza in downtown Reno and the “HOME” sculpture for the Reno Aces at Greater Nevada Field. Each letter in the “LOVE” sculpture took Schomberg three to four weeks to build, and the piece takes on an added dimension when illuminated. “The sculpture is lit from within with color changing LED lights. The combination of the LEDs and the aluminum produce(s) a unique look at night,” Schomberg states. Artist-designer Laura Kimpton, who is dyslexic, says creating monumental word art has been a powerful form of healing and expression. “I can’t tell you how beautiful it is that people will be able to see this work of art at the hospital, contemplate it and be inspired by it,” Kimpton emphasizes. For Artown, inspiring community through the arts is paramount—especially at this moment. “Artown is extremely honored to be able to provide comfort through our partnership with Renown and this incredible work of art by Laura Kimpton and Jeff Schomberg,” says Artown Executive Director Beth Macmillan. “This piece of art and the message of love during these uncertain times, promises to help enlighten, engage and heal the spirits of patients, physicians, nurses and employees at Renown who are fighting the good fight. People passing by the hospital will be warmed and inspired by the art and this one word, LOVE! Now, more than ever, the power of art will provide something beautiful to focus on and restore our confidence.” Providing comfort is in alignment with the non-profit healthcare provider’s mission “to make a genuine difference in the health and well-being of the people and communities we serve…” and is in-step with Renown’s awareness that “during a patient’s most difficult moments, art can be a source of inspiration, comfort and strength.” Dr. Tony Slonim, president and CEO of Renown says, “I have so much respect for artists like Laura and Jeff, and the way they connect with people through their art. Creating and installing this LOVE sculpture is an act of love they are doing for others. Caring for others and their emotions is also an art. I am inspired by the many passionate caregivers today practicing the art of medicine with patients within the walls of our hospitals, practices and homes. I know this work of art will inspire them. My appreciation goes out to all who helped bring this LOVE sculpture and bright light into our world. Art has been an inspiration to me for a long time and I hope that its beauty helps to bring inspiration and comfort to everyone who gets a chance to see it.” Members of the media are invited to attend the inaugural lighting of the LOVE sculpture, taking place on Thursday, April 16 at 8 p.m. at the artwork’s new, temporary location at Renown. Due to social distancing, the lighting will NOT be open to the public, however, a live stream of the event will be available through Renown’s Facebook page. In an effort to shine a light on our healthcare workers, several area businesses and neighborhoods are lighting up in conjunction with the LOVE sculpture lighting. Individuals are invited to do the same by placing an enclosed candle or light outside their home. The installation of the “LOVE” sculpture was funded by generous donors and the Renown Health Foundation. The sculpture will be on display from April 16-July 16 at Renown’s Regional Medical Center, located at 1155 Mill Street, Reno. About Artown Artown is a non-profit organization whose mission is to strengthen Reno’s arts industry, foster its civic identity and enhance its national image, thereby creating a climate for the cultural and economic rebirth of our region. The month-long summer arts festival features approximately 500 events produced by more than 150 artists, cultural organizations and businesses in locations citywide. For more information, go to artown.org. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown es uno de los mayores empleadores privados de la región y cuenta con una fuerza laboral de más de 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. Visite renown.org para obtener más información.
Leer más About Artown Partners with Renown to Bring "Love" Sculpture on Mill St.
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Renown Health reconocida como uno de los mejores lugares para trabajar
Ragan Communications reconoció a Renown Health como un lugar de trabajo que defiende a los cuidadores, la diversidad y el crecimiento profesional y lo nombró uno de los “Mejores lugares para trabajar” de 2022. Las organizaciones galardonadas por Ragan son instituciones que valoran la comunicación interna, promueven lugares de trabajo colaborativos e innovadores que defienden a los cuidadores, cultivan una cultura que prospera con la diversidad de ideas y contextos, y apoyan el crecimiento y el bienestar profesional. Cuando el jurado de Ragan seleccionó a Renown Health para esta distinción señalaron que Renown Health se ganó el reconocimiento como mejor lugar para trabajar por “tomar medidas rápidas para responder a los desafíos de la pandemia”. Observaron que “los equipos de Renown Health, que prestan servicios al norte de Nevada, Lake Tahoe y el noreste de California, están preparados para emergencias 365 días al año. Cuando llegó la pandemia de la COVID-19, los equipos tomaron medidas rápidas para garantizar que Renown y la comunidad permanecieran listos y preparados”. Renown tuvo la visión de crear un centro de atención alternativa (llamado “Alternate Care Site”, ACS) en la estructura de estacionamiento de Mill Street del Regional Medical Center en Reno, Nevada. Ninguna otra organización en el norte de Nevada, pública o privada, se preparó para un desborde de pacientes con COVID-19. Hasta enero de 2021, el ACS atendió a cientos de pacientes hospitalizados y les permitió a los cuidadores permanecer en el campus con acceso a servicios de laboratorio, farmacia, diagnóstico por imágenes y alimentos, entre otros servicios fundamentales. Los pacientes ahora reciben atención en uno de los hospitales de Renown o son monitoreados en sus hogares 24/7 por médicos del Renown Transfer and Operations Center. Muchos empleados trabajaron de forma remota durante toda la pandemia y el Departamento de Recursos Humanos de Renown escuchó las ideas y opiniones que estos tenían para ofrecer. Los comentarios positivos sobre el trabajo remoto (que incluyeron menos tiempo de viaje, menos distracciones, mejor equilibrio entre el trabajo y la vida personal, y una menor huella de carbono) permitieron que más de 700 empleados continuaran trabajando de manera remota, con la opción de quedarse en el sitio en cualquier momento. El junio de 2020, el equipo del Laboratorio de Renown entró en acción para ayudar a satisfacer la creciente demanda de pruebas de COVID-19. Renown amplió la plantilla de personal y la capacidad de hacer pruebas de forma interna, lo que les permitió hacer hisopados y procesar hasta 1,000 pruebas de COVID para pacientes cada día y entregar los resultados en cuestión de horas. En su trabajo con el grupo especial del alcalde dedicado a la COVID-19 y los líderes comunitarios y religiosos locales, el hospital también realizó pruebas gratuitas de COVID-19 para las comunidades de color a fin de abordar las necesidades de equidad en la salud. Después de varias semanas de eventos exitosos de vacunación desde el automóvil para empleados y voluntarios, Renown también apoyó al Distrito de Salud del Condado de Washoe y al estado con la vacunación de más de 70,000 vecinos y cuidadores. Aristotle, supervisor de enfermería clínica en Neurociencias, dice: “Como líder de mi unidad, me encanta poder ver el crecimiento y el desarrollo de mi equipo, y ser parte de un sistema de apoyo que los ayuda a emprender iniciativas futuras para realmente transmitir esa cultura de excelencia en Renown”. Vea el video aquí. Los revisores de Ragan hicieron énfasis en lo siguiente: “Los empleados quieren trabajar en organizaciones como Renown, que defienden a su fuerza laboral y brindan orientación, iniciativas y recursos que promueven un lugar de trabajo diverso, equitativo e inclusivo, donde hay mucho espacio para el crecimiento profesional y donde se emplea una comunicación eficaz que los mantiene conectados e informados”. Después de escuchar a los empleados, Renown anunció una serie de beneficios adicionales para promover formas de aumentar el equilibrio entre el trabajo y la vida personal, apoyar estrategias de descanso y recuperación, y nuevos recursos financieros fundamentales para que los equipos estén satisfechos y tengan un alto desempeño. En los rankings de mejores hospitales de U.S. News y World Report, Renown Regional Medical Center ocupa el primer puesto en el estado de Nevada para 2021. Ningún otro hospital en Nevada obtuvo el reconocimiento de U.S. News. Renown Health está contratando personas para ocupar puestos clave para apoyar la salud y el bienestar de nuestra comunidad, y alienta a aquellos a quienes les apasiona el sector de servicios a unirse a la familia de Renown para luchar por la causa justa. Postúlese en línea en careers.renown.org. Acerca de Renown Health Renown Health es una red de atención médica integrada de administración local y sin fines de lucro que brinda servicios al norte de Nevada, Lake Tahoe y el noreste de California. En los rankings de mejores hospitales de U.S. News y World Report, Renown Regional Medical Center ocupa el primer puesto en el estado de Nevada. Renown tiene una larga trayectoria y un compromiso de larga data con la mejora de la atención y la salud de nuestra comunidad. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
Leer más About Renown Health reconocida como uno de los mejores lugares para trabajar
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Departamento destacado: Customer Engagement Center
Do it for the patient. That’s the motto that each employee in the Customer Engagement Center (CEC) lives by every single day. This team spins all the existing stereotypical thoughts about call centers on their side by empowering and partnering with patients to achieve their best health. Being transferred around several times just isn’t in this team’s DNA – being a one-stop-shop for patient scheduling, referrals, insurance matters and more is how they proudly operate. Through elevating the customer engagement experience, the CEC closes care gaps to ensure patients get the right care at the right time. From employees who work from our home base in Reno, all the way to the southeastern corner of Florida, this primarily remote team stays firmly connected and collaborative to make patient care possible for all Renown Health patients and Hometown Health and Senior Care Plus members. The “Make It Happen” Department Back-to-back phone calls about a wide variety of patient needs? They make it happen. Referrals that need to go directly to the provider? They make it happen. Complex insurance questions that need to be resolved? They make it happen. The CEC is the keeper of all things customer service and all things patient satisfaction, leveraging technology to improve engagement and accessibility – and they wear that badge with pride. “Patient care is our first priority,” said Cindy Arevalo, Supervisor of Customer Engagement. “Even though we aren’t face-to-face with them, we are always there to help them over the phone with whatever their needs are.” The CEC has a lot of different sub-departments under its umbrella: scheduling, referrals, insurance, patient outreach, personal assistants, MyChart customer service and more. Each team handles calls for a different section of our health system, including the hospitals, imaging, primary care and specialty care. While their individual teams may be different, one aspect of their jobs remains the same: they care. Deeply. “We advocate for the patient, especially when they can’t advocate for themselves,” said Amanda Ishii, Referral Specialist. “We are the first people that patients speak to, and we all have empathy to listen to them, help them solve their problems and take as much time as they need to care for their needs,” added Susana Arroyo Garcia, Supervisor of Customer Engagement. Customer loyalty is key to the CEC. Every CEC team member builds strong relationships with patients and members. Whether they manage patient outreach or manage back-to-back inbound calls, each employee feels a special connection to the helpful work they do to solve a variety of patient concerns. “As Senior Care Plus Personal Assistants, for instance, we help guide our members through complex situations, and we eliminate the process of transferring them to different departments, becoming a ‘one-stop-shop' for them,” said Stephanie Perez Campbell, Senior Care Plus (SCP) Health Coordinator. “While every day is different, we are constantly learning new things and helping members navigate through the health system." With the 4.5 million calls the CEC handles per year, the nature of their jobs is undoubtedly fast paced. However, this does not intimidate the CEC team members; instead, it inspires them to continue reaching new milestones, helping thousands of patients and members every year by handling all the scheduling and referral work on the backend so that they can receive the care needed. “I never find myself sitting around asking, ‘what should I do next,’” said Gina Briles, Supervisor of Customer Engagement. “We always support each other to stay on top of it all in order to take care of our patients.” By wearing a lot of hats and managing many different work queues all while staying engaged with each patient, the CEC is full of natural problem-solvers, helping our healthcare network run smoothly. “The Engagement Center is the front door for the community; serving as the voice of the customer, we ensure patients do not fall through the cracks of the complex healthcare system and are able to easily access the right care at the right time through an exceptional experience,” said Candace Dietrich, Director of Customer Engagement. Consistently Connected With thousands of referrals to process and millions of calls to field, the ways the CEC stays connected to patients and members as well as each other can be related closely to magic. No concern goes unnoticed, and no problem is too complicated. “The sheer volume of patients we engage with is incredible,” said Rene Jacinto, Manager of Customer Engagement. “We processed nearly 200,000 referrals and authorizations last year.” “We expect a steady increase of calls year-over-year. My team processed 1,259 referrals in one day alone recently,” added Arielle Gomes, Referral Specialist. A superpower that every CEC team member holds is the ability to listen. According to this department, active listening is key when problem-solving with every patient and member, as that skill helps them anticipate patient needs and resolve their issues quickly and efficiently. “I’ll always listen,” said Alex Gomez, Customer Engagement Representative. “I want them to know that they are in good hands, especially when they are feeling scared or frustrated.” Team members like Alex help carefully guide customers through the Hometown Health and Senior Care Plus enrollment process, increasing membership and engaging patients to find the perfect plan for them. One of the largest challenges the CEC faces is the departures and arrivals of providers. The ebbs and flows of all hospital systems include provider departures and shifting provider availabilities. Despite this challenge, the CEC staff work hard to ensure communication with all patients regarding provider changes is consistent and that all patients are scheduled in a slot that works for both their schedule and the provider’s schedule. “It’s important for us to be flexible, because things can change at a moment’s notice,” said Gina Briles. “This is more than just a job – we are here for our patients. What we are doing impacts everyone.” Throughout all times of transition, the CEC builds robust relationships with both patients and providers within our organization and community, a skill that this team emphasizes as “fundamentally important.” For example, SCP Personal Assistants like Stephanie Perez Campbell will coordinate care with community resources and offices, giving members one less call to make and one less hurdle to cross in order to get the care they need. On top of it all, even though this team has the ability to work from all 50 states (and many of them work outside of Nevada!), every employee feels connected to their colleagues and their work. “This is the best group of people I’ve ever worked with,” said Riley Petro, Manager of Customer Engagement – Imaging. “I am super lucky for this job and am so thankful for these people.” Proud and Powerful The proof is in the pudding – or rather, the proof is in the numbers. Within the 4.5 million calls they successfully field every year, approximately 1.6 million of those calls route through the private branch exchange (PBX) team – the team that oversees the main operator lines – under the guidance of Jess Nater, Supervisor of Customer Engagement. The CEC is also on track to handle nearly 300,000 referrals this year alone. Additionally, the Hometown Health CEC team was recognized nationally this year with a five-star rating from Medicare. “We all have the initiative to grow, and because of this, we are always learning something new,” said Cindy Arevalo. “Our leaders also support our growth, especially if we want to skill-build or advance in our careers.” The CEC is frequently the first stop on the career ladder for many employees as they start their journey in healthcare, and CEC leadership is committed to the growth and development of their teams to reach their career goals at Renown. The secret formula for all this success can be in part attributed to the pride each CEC employee has for their team, their work and Renown. “We have a very supportive team,” said Holly Coffey, Supervisor of Customer Engagement. “I’ve seen our leaders support their teams tremendously.” “We rely on each other,” added Ashleigh Carty, Customer Engagement Representative. "I love the relationships we create with one another.” Employees in the CEC come from many walks of life, choosing to work at Renown and Hometown Health for a variety of different reasons, many related to the positive power our health system holds. Team members in this department hold a myriad of different career backgrounds, including pharmacy technicians, medical assistants, population health professionals, community health workers and more. Some team members, like Nikki Clifford, Customer Engagement Representative Lead, heard wonderful things about Renown from her mother, who also works for Renown. According to Nikki, “seeing how happy my mom has been in her career made me want to join too. I’ve loved it here ever since.” Katie Lunau, Supervisor of Customer Engagement, also grew up in a family involved in healthcare, and she wanted to follow in their footsteps. Choosing Renown as the place to follow her family path was a simple one, because “Renown stood out as the company that was actively involved in the community helping others.” For other team members, like Susana Arroyo Garcia, Ashleigh Carty and Stephanie Perez Campbell, Renown and Hometown Health’s impact on the local healthcare landscape was their primary driver for choosing a career here and in the CEC specifically. “Renown is very well-known in the area,” said Stephanie Perez Campbell. “I went to school in Reno for public health, so Renown came up all the time in my schooling. I knew Renown had a lot of different opportunities available for career growth, and with the friendly environment I always experienced here, it was an easy decision.” “Once I went through the interview process and joined the team, I immediately realized that there are outstanding managers, support systems and communication skills here. People genuinely care,” added Ashleigh Carty. Ashleigh is exactly right. As emphasized by every team member, employees in the CEC care. Their heightened levels of care and empathy set the bar high for all at Renown and Hometown Health, and their impact will be felt for years to come.
Read More About Department Spotlight: Customer Engagement Center
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Department Spotlight Cardiac: Catheterization Lab
February is American Heart Month, but our incredible heart heroes are here to serve you all year long. So please join us in honoring the Cardiac Cath Lab team at Renown Health! At the core of who we all are, we find the heart: one of the largest sources of life that gives us the blood and oxygen we need to live full and healthy lives. When the heart doesn’t function to the best of its ability, a delicate approach led by cardiac experts might be necessary. These individuals can not only save lives but also help facilitate a higher quality of life. The team entrusted to protect that vital source of life includes the hard-working and talented individuals in the Cardiac Catheterization Lab (a.k.a. “Cardiac Cath Lab” or “Cath Lab”) at Renown Health. These team members are known for their expertise, precision and quick-thinking in emergencies. When it comes to the function of your heart, you are in the best hands with this team. Their passion for Renown’s mission of making a genuine difference in the health and well-being of the people they serve is a testament to what they do every day. Cardiac Champions Whether the procedure is emergent or planned, the Cardiac Cath Lab wears many different hats. The team is a well-coordinated group of nurses, imaging professionals, electrophysiology technologists, interventional technologists and more who band together to provide a diverse array of services, including stent placements, pacemakers, balloon pumps, interventional angioplasties, TAVRs and of course, catheters. “A day in the life in the Cath Lab can go various ways,” said Erica Drummer, RN at Renown Health. “Every day, you are either a part of the electrophysiology team, doing cardiac ablations and placing devises such as pacemakers; the structural heart team, which includes MitraClips for mitral regurgitation and TAVRs; or the heart catheterization team, which includes diagnostic angiograms, heart catheterizations, angioplasties and stents for clogged arteries.” With the wide variety of cases the team sees daily, an average day in the Cath Lab consists of many moving parts. “We handle cases from left and right heart catheterizations, where we can diagnose and fix the artery right then, to electrophysiology cases like heart ablations and pacemaker implants, all the way to emergency STEMI (heart attack) patients,” said Michael Blankenship, Electrophysiology Technologist at Renown Health. “We do so many things in the Cath Lab,” added Laurel Douglas, RN, Imaging Manager at Renown Health. “We ensure we have 24/7 coverage for emergencies, as we often have to act at a moment’s notice to care for emergent situations.” Many of those emergency situations involve heart catheterization. If someone has a heart attack, the team immediately steps in to place stents to open the coronary arteries that are causing the attack. If a patient’s heart needs any assistance during an emergency, the team can place devices such as Impella (temporary ventricular support) or intra-aortic balloon pumps. Renown is a major advocate for advanced medical technology, and the Cardiac Cath Lab team embraces these technologies to perform life-saving procedures, all while working together as a cohesive unit. “We work amongst each other to ensure sterility, safety and the best outcome for each patient,” said Zohra Benbrahim, RN at Renown Health. “We try to fit in as many cases as possible into the workday, and sometimes after hours, so patients can get the care they need.” “Each team usually has 3-4 members, and each member has a critical job to carry out in order to implement excellent cardiac care,” added Erica Drummer, RN. “Many of our patients tell us that we all work well together, and I couldn’t agree more. We have become like a well-oiled machine or a NASCAR pit crew.” Naturally, patients undergoing any heart procedure might feel frightened and anxious. Never fear – the compassionate Cardiac Cath Lab team is here to ease those fears throughout each patient’s entire visit. Their main solution? Communication. “Being a patient in the Cath Lab can be daunting,” said Erica Drummer, RN. “When we have patients who may feel scared or have concerns, we try our best to connect with them, keep them informed and educate them on the procedure and the step-by-step process, including what they may feel before, during and after.” “Overall, we try to keep spirits light,” said Zohra Benbrahim, RN. “Our team is excellent at explaining the procedure as it is happening. We also advocate for comfort throughout the procedure, which helps tremendously with anxiety, including giving patients warm blankets and music of their choice!” Our experts in the cardiac Cath Lab make sure that no stone goes unturned when it comes to optimal heart function for every patient. Together, the team mends hearts and saves lives, day in, day out. A Growth Mindset Always learning, always improving, always reaching new heights – that's the Cardiac Cath Lab team. This team’s accomplishments speak for themselves on both a local and national scale. “Over the years, we have achieved several milestones, including becoming a STEMI Receiving Center, gaining our Chest Pain Center Accreditation (which is achieved by Cath Labs who provide emergent percutaneous coronary intervention for heart attack patients 24/7) and having our accredited electrophysiology program,” said Laurel Douglas, RN. “We also offer services that other facilities do not offer. We have brought in several new procedures to the Cath Lab over the years. This is impactful, as the community members get to stay here for treatment.” The Cath Lab team is anything but ordinary. There is never a dull moment in this department, and despite an ever-growing caseload, the team is always ready to rise to the challenge and continue pushing to surpass the average. “I am so proud of my team for providing care for such sick patients,” said Zohra Benbrahim, RN. “We never really know how the day is going to go because emergencies happen, and things always change. Recently, we had a record high volume of cases, and my team powered through these busy weeks like champs.” “We strive to get our STEMI door-to-balloon times at or below 60 minutes,” added Erica Drummer, RN. “Door-to-balloon time refers to the time from when a patient arrives in the ER to the time the Cath Lab has a catheter guide wire crossing the culprit lesion in the coronary artery that is causing the heart attack. The national average (and current guideline) is 90 minutes, so our 60-minute time is a notable accomplishment for us.” The importance of staying on top of your heart health comes center stage during American Heart Month, which is a prime opportunity for our cardiology professionals to educate the community and help them grow their cardiac knowledge. The cardiac quality team participates in community events throughout the month (and beyond!) to raise awareness for cardiac health. The team also outreaches to other health systems and healthcare partners to highlight what Renown has to offer in the way of heart care. Each Cath Lab team member always reminds patients about lifestyle choices and diet changes that can improve cardiovascular health, and they take this outreach with them all around Renown Regional Medical Center as well, walking through the hallways promoting many different ways of living a heart-healthy life. The journey continues! The team will soon welcome a new Cardiac Cath Lab at Renown South Meadows Medical Center. The new lab will allow our experts in heart care to treat patients at our South Meadows location experiencing a heart attack and needing immediate intervention to open vessels in their hearts. The team is looking forward to embracing even more access to emergent cardiac care for our community at large. Learn more about how Renown is building more ways to care for our community. Now Hiring for Heart Heroes Those looking to join a caring, committed and tight-knit group of cardiac care professionals will be in good company with the Cath Lab team. According to the members of this department, being a quick-thinking, dependable team member is key to predicting a successful Cath Lab professional. “A good coworker communicates with everyone and is able to be flexible when things get hectic,” said Zohra Benbrahim, RN. “Our team stays so close with each other because of everyone’s ability to recognize where help is needed. Especially in the Cath Lab, it is important to be always aware of the patient’s vitals and clinical presentation so you can speak up if you notice changes. There are always new procedures or products coming out that become integrated into our practices, so it’s also good to welcome new policies and be adaptive.” “We are a small team, and everyone sees each other as a friend,” added Laurel Douglas, RN. “We all know we will need help at some point, whether it be covering an on-call shift or helping during a procedure, so we all help each other. Teamwork and positive attitude are really what makes you a good team member.” Not only are these individuals dedicated to impacting the lives of patients with the very organ that beats life into them, but they also are devoted to Renown – and it shows. “I started working for Renown when I was 19 years old, and Renown was the medical system I went to for care; as I spent more time working here and becoming a part of the community, I could not see myself working anywhere else or getting care at any other hospital,” said Zohra Benbrahim, RN. “I truly believe Renown provides the best care and best serves the growing community of northern Nevada.” The Cath Lab team members agree that Renown is a great place to both start and continue your career. Many of them have taken advantage of Renown’s training and educational opportunities, which in turn have helped them expand their knowledge to better serve the community. “I chose to work at Renown because it gave me the place to grow in my career and experience different avenues within my career,” said Michael Blankenship. “I first started off as a student here, and I quickly realized that everybody I worked with genuinely cares for our patients. I started off in x-ray seeing patients and eventually did rotations up in the operating room, and I got hired full time in the Cath Lab. After a short time being here, I was crossed trained in the electrophysiology lab, where I furthered my knowledge in my career.” This dynamic department is actively hiring, and many open positions are sign-on bonus eligible. The team cannot wait to welcome you to their, as Erica Drummer puts it, “well-oiled machine.” “Being a Cath Lab nurse is very rewarding, especially when you’re able to be a part of a team that can save someone’s life,” Erica closes.
Read More About Department Spotlight Cardiac: Catheterization Lab
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Panda Express dona EPP y pollo a la naranja al Renown Children’s Hospital
Panda dona 26,000 máscaras, dinero efectivo y amor en forma de pollo a la naranja a los héroes locales de atención médica. Hoy, la fundación de Renown Health anunció que Panda Express®, a través de su rama filantrópica Panda Cares, ha donado 26,000 mascarillas de protección personal a los trabajadores de atención médica como parte del compromiso continuo de la marca de restaurante chino-estadounidense para apoyar a los profesionales de atención médica que trabajan en las primeras líneas de Reno, Nevada. “At Panda, we are deeply appreciative to Renown Children’s Hospital and thank every staff member for their heroic work to serve those in need, especially the children and families in our community. We hope that these donations not only provide physical support but also encouragement to continue to fight the good fight!” said Peggy Cherng, co-CEO and co-founder of Panda Restaurant Group. “These heroic men and women continue to dedicate their lives to save the loved ones of others, and we are honored to contribute in this way and provide some comfort and care during this difficult time. Thank you to our guests’ generosity to make these donations happen—we are stronger together, as one community. ”With shortage of masks in the wake of the COVID-19 pandemic, this donation fulfills an essential need to ensure the health and well-being of the hospital staff and their patients. The Panda Express donation includes: 26,000 mascarillas quirúrgicas Donación de $30,000 para comprar exclusivamente equipo de protección personal (EPP) 200 comidas calientes de Panda Express® para los héroes de atención médica de primera línea que prestan servicios en las unidades de COVID-19. El Renown Children’s es el único hospital infantil dedicado en el norte de Nevada, que ofrece atención pediátrica de emergencia, programas y servicios para familias en un radio de 100,000 de millas cuadradas, desde Sacramento, CA, hasta Salt Lake City, Utah. Renown Children’s provides the area’s only Children’s Emergency Room, Pediatric ICU (PICU), children’s imaging center and the largest neonatal ICU (NICU), a level III intensive care unit. “Dirigidos por un equipo de 22 médicos pediátricos especialistas, los médicos clínicos de Renown Children’s atienden más de 50,000 visitas de pacientes al año, lo que ofrece un nivel excepcional de atención para ayudar a las familias. Como testimonio de la confianza de la comunidad en la atención prestada, y de nuestros generosos donantes, ahora atendemos a 9 de cada 10 niños aquí mismo, en el norte de Nevada. Formerly, families had to travel out of our area to receive pediatric specialty care,” said Larry Duncan, Vice President of Pediatrics and Surgery & Administrator, Renown Children's Hospital. “We thank the co-CEOs and co-founders of Panda Express Andrew and Peggy Cherng and all of the Panda associates for their fundraising and this generous and important donation. We are prepared- always, to care for our community and our children. We are very grateful for our long-term partnership with the local Panda Express restaurant team, who are always there for us,” said Tony Slonim, MD, D.Ph., president and CEO, Renown Health. Desde que comenzó la asociación con los restaurantes locales de Panda Express en 2007, los fondos recaudados en apoyo de Renown han proporcionado casi medio millón de dólares para apoyar a los pacientes y sus familias en el Renown Children’s Hospital, lo que incluye: Giraffe Omni-beds for the Neonatal Intensive Care Unit; Ultrasound machine for the Children’s ER; Panda warmers and an Accuvein machine which locates the veins beneath the skin’s surface; Child Life Program to support sick patients and families; Meeting room in the Children’s Specialty Center; In-kind donations, volunteer time and support of local events such as the University of Nevada- Reno, Wolf Pack Dance Marathon. “We are very fortunate to have such generous partners like Panda Express. They truly want to help our patients and their families, as well as our pediatric healthcare teams. They’ve been working with Renown Health Foundation to support Renown Children’s Hospital for several years and have inspired us with their generosity and willingness to help children,” said Greg Walaitis, Chief Development Officer, Renown Health Foundation. “It also comes at the time when children across the country are at risk for COVID-19 and a new condition called Multisystem Inflammatory Syndrome in Children (MIS-C). This is serious illness whereby different body parts become inflamed and the child requires admission to a Pediatric Intensive Care Unit. MIS-C is a serious condition, even deadly occasionally, but most children who were diagnosed with this condition have gotten better with medical care. La causa exacta del MIS-C aún se está investigando, pero sabemos que muchos niños con MIS-C tenían una infección por COVID-19 o habían estado físicamente cerca de alguien con COVID-19. As we too are dealing with these new medical challenges, we value community support and this donation from Panda Cares is most appreciated,” said Max J. Coppes M.D., Professor & Nell J. Redfield Chair of Pediatrics, Physician-in-Chief, Renown Children’s Hospital. Puede brindar apoyo al Renown Children’s Hospital de las siguientes maneras: Realice una donación en renown.org/give. Llame a la fundación de Renown Health al 775982-5545. Envíe un cheque por correo postal a Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502. Venmo: @RenownFoundation Acerca de Panda Express® Con la misión de inspirar una vida mejor, Panda Express, hogar de la comida casera chino-estadounidense, es el mayor concepto gastronómico asiático de Estados Unidos. De propiedad familiar y operada desde 1983 por los cofundadores y codirectores ejecutivos Andrew y Peggy Cherng, Panda Express es conocida por crear una amplia variedad de recetas pioneras en la industria, que incluye su exitoso Original Orange Chicken® y el galardonado Honey Walnut Shrimp, que han definido la categoría de la auténtica cocina chino-estadounidense. Each dish at Panda Express, including the Wok Smart® selections, is thoughtfully crafted with quality ingredients and inspired by bold Chinese flavors and culinary principles. La marca de restaurante tiene más de 2,200 ubicaciones en todo los EE. UU. y ha introducido la opción chino-estadounidense en más de diez países internacionales. Impulsada por esta familia global de asociados, Panda Cares, la rama filantrópica de la organización, ha recaudado más de $212 millones e innumerables horas de voluntariado para mejorar la salud y la educación de más de 12 millones de jóvenes, así como para apoyar a las comunidades necesitadas desde 1999. En 2020, Panda creó el programa Panda Cares Scholars para proporcionar la financiación necesaria, el apoyo académico y el desarrollo del liderazgo para ayudar a los estudiantes de secundaria y universitarios a aprender, liderar y prosperar hacia un futuro brillante. For more information, visit pandaexpress.com, or find us on Facebook, Twitter or Instagram. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Actualmente, Renown está inscribiendo participantes en el estudio genético de salud poblacional basado en la comunidad más grande del mundo, el Healthy Nevada Project®. Visite renown.org para obtener más información.
Leer más About Panda Express dona EPP y pollo a la naranja al Renown Children’s Hospital