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Medical Director - Crisis Care Center

Requisition ID
177254
Department
510701 Administration
Schedule
Full Time - Eligible for Benefits
Shift
Varies
Category
Provider
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Position Summary

The Medical Director of the Renown Crisis Care Center (CCC) provides clinical leadership and administrative oversight for a 24/7 behavioral health urgent care facility. The CCC serves as a critical entry point for individuals experiencing psychiatric crises, offering timely evaluation, stabilization, and connection to ongoing care.

The Medical Director ensures the delivery of high-quality, evidence-based care; supports a multidisciplinary team including advanced practice registered nurses (APRNs), social workers, certified peer support specialists/mental health technicians, and nurses; and works collaboratively with health system leadership to advance service delivery and continuous quality improvement.

Key Responsibilities

Administrative Leadership (20% protected time)

  • Provide clinical oversight of medical services at the Crisis Care Center, working closely with dyad partner who will provide operational oversight.
  • Support psychiatric mental health NPs, ensuring alignment with evidence-based practice and institutional standards.
  • Lead the development, implementation, and revision of clinical policies and protocols to support high-quality and trauma-informed crisis care.
  • Collaborate with nursing, behavioral health, and administrative leadership to ensure regulatory compliance and clinical excellence.
  • Participate in hiring, onboarding, mentoring, and performance evaluation of clinical providers.
  • Monitor key quality metrics, lead continuous quality improvement (CQI) initiatives, and oversee case reviews and safety event analysis.
  • Represent the CCC in relevant systemwide meetings and external stakeholder engagements as appropriate.

Education and Training

  • Support the teaching mission of UNR Med and Renown Health by participating in the education and supervision of learners.
  • Promote continuing education and professional development for CCC staff.

Qualifications

  • MD or DO with current licensure to practice medicine in the state of Nevada.
  • Board certification in Psychiatry by the American Board of Psychiatry and Neurology (ABPN).
  • Additional board certification or fellowship training in Addiction Medicine or Addiction Psychiatry is preferred.
  • Minimum of three years of post-residency clinical experience, including experience in emergency psychiatry, crisis care, or community psychiatry.
  • Prior leadership or administrative experience strongly preferred.
  • Demonstrated commitment to health equity, continuous quality improvement, and team-based care.

Additional Information

  • This position includes 20% protected time (approximately 8 hours/week) for administrative and leadership responsibilities.
  • This is a faculty position eligible for academic appointment through the University of Nevada, Reno School of Medicine (UNR Med).
  • The role reports directly to the Chief of Behavioral Health and works closely with their dyad partner and other clinical and operational leaders within the integrated academic health system.

Benefits

Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

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Education Assistance

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Paid Time Off

401K icon

401(k) Company Match

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Flexible Work Environment

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!

For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.