Virtual visits are basically secure, video conferencing visits with your health provider. Of course if you are sick, you want to avoid going outside of your house. With Renown Health’s virtual visit program, you can now see a provider from the comfort of your own home. As we work to keep all of our patients home and healthy, we’re here for any ongoing healthcare needs you have.
There are two easy ways to access a virtual visit with Renown Health.
If you need an urgent care visit, you can get in line using your MyChart account
You can make a virtual visit with some Renown Health providers you see currently
Virtual Urgent Care from a Renown Provider
By using MyChart, you can now login and request to “Talk to a Doctor.” After filling in some information and confirming your healthcare concern, you will be put into a virtual line. The healthcare team will notify you by text or email when a provider is ready to talk to you virtually.
Virtual urgent care visits are available for all ages.
Get To Know MyChart
Virtual urgent care visits are available for all ages, and can address:
Common cold and cough symptoms
Muscular, tendon or joint pains not caused by injury
Allergy or sinus symptoms
Pink eye
Urinary discomfort
Diarrhea without vomiting
Rashes or skin sores
Backache
Nail problems
Screening examination for sexually transmitted illness (without symptoms)
Medication refills (not controlled substances)
Symptoms for In-Person Urgent Care Visits
Shortness of breath
Chest pain
Abdominal pain
Numbness or weakness of any location that is new
Traumatic injuries (including eye injuries or something in the eye)
Severe pain of any other body location
Dizziness or confusion
Bleeding from any location
High fever (greater than 102 degrees for all ages)
Persistent vomiting
Loss of vision
Ear pain
Substance abuse or psychiatric problems
Virtual visits are open 9 a.m. through 6 p.m. Monday-Friday and 10 a.m. to 4 p.m. Saturday and Sunday for Nevada residents.
Renown Provider Virtual Visits
Many primary and specialty care appointments for adults and children are now available virtually. If you have a provider with Renown Medical Group, call 775-982-5000 to see if you can have a virtual appointment from the comfort of your home.
MyChart Assistance
If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.
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