Visitas virtuales: la atención médica que necesita en su hogar

Por: Tori Bowlin

13 de abril de 2020

Una mujer habla con un médico a través de una tableta

Las visitas virtuales, básicamente, son visitas seguras por videoconferencia con su proveedor de salud. Por supuesto, si está enfermo, debe evitar salir de su casa. With Renown Health’s virtual visit program, you can now see a provider from the comfort of your own home. As we work to keep all of our patients home and healthy, we’re here for any ongoing healthcare needs you have.

There are two easy ways to access a virtual visit with Renown Health.

  1. If you need an urgent care visit, you can get in line using your MyChart account
  2. You can make a virtual visit with some Renown Health providers you see currently

Virtual Urgent Care from a Renown Provider

By using MyChart, you can now login and request to “Talk to a Doctor.” After filling in some information and confirming your healthcare concern, you will be put into a virtual line. The healthcare team will notify you by text or email when a provider is ready to talk to you virtually.
Virtual urgent care visits are available for all ages.

Get To Know MyChart

Virtual urgent care visits are available for all ages, and can address:

  • Síntomas de resfriado común y tos
  • Dolores musculares, de tendones o de articulaciones no causados por una lesión
  • Síntomas de alergia o sinusitis
  • Pink eye
  • Molestias al orinar
  • Diarrea sin vómitos
  • Erupciones o llagas en la piel
  • Dolor de espalda
  • Problemas en las uñas
  • Exámenes de detección de enfermedades de transmisión sexual (sin síntomas)
  • Resurtidos de medicamentos (excepto sustancias controladas)

Symptoms for In-Person Urgent Care Visits

  • Dificultad para respirar
  • Dolor en el pecho
  • Dolor abdominal
  • Entumecimiento o debilidad reciente en cualquier parte del cuerpo
  • Traumatic injuries (including eye injuries or something in the eye)
  • Severe pain of any other body location
  • Mareos o confusión
  • Sangrado en cualquier parte del cuerpo
  • High fever (greater than 102 degrees for all ages)
  • Vómitos persistentes
  • Pérdida de la visión
  • Dolor de oídos
  • Abuso de sustancias o problemas psiquiátricos

Virtual visits are open 9 a.m. through 6 p.m. Monday-Friday and 10 a.m. to 4 p.m. Saturday and Sunday for Nevada residents.

Renown Provider Virtual Visits

Many primary and specialty care appointments for adults and children are now available virtually. If you have a provider with Renown Medical Group, call 775-982-5000 to see if you can have a virtual appointment from the comfort of your home.

MyChart Assistance

If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.