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Culture and Diversity

Renown Health Employees at the Reno Pride Parade

Leading With a People First Employee Experience

We believe that our employees are the heart of our health system. Being a “People First” organization means that our success relies on our ability to listen to and address the needs of our team members. We uphold these values by prioritizing compassion and collaboration. By fostering positive working relationships, we enhance performance and make Renown a great place to work for everyone. Through this vision, we seek to continue to make a meaningful impact and serve our community as we remain steadfast in our commitment to saving lives, nurturing minds and caring for all people.

Creating a Positive Work Culture

When we say, “we care for you,” we not only mean we care for our patients – we also care for our employees and their livelihoods and foster an inclusive and connected People First culture for all our in-person and remote employees. Renown has a dedicated group called the Culture Crew, which consists of employees from various departments within the health system who are passionate about nurturing a culture of kindness. This team organizes cultural initiatives, awareness campaigns and appreciation events to recognize the hard work of our teams. Additionally, Renown hosts award ceremonies and banquets, team pride days, monthly forums with leadership, encourages participation in community events and many other engaging activities.

Diversity, Equity, and Inclusion Pledges

Fighting the good fight to ensure all who walk through our doors are treated equally is not only our mission but also our duty. We are proud to create an inclusive and welcoming environment for all of our employees and patients.

This includes:

  • Celebrating the diverse heritages of our team members through recognition and events
  • Encouraging employee involvement in community events celebrating diversity
  • Offering all gender restrooms
  • Requiring annual training for all employees in LGBTQ Patient-Centered Care
  • Extending free HEI training options available through National LGBTQIA+ Health Education Center and The CAL.

Employee Stories

The Audit & Compliance team at Renown Health pose for several team photos, arranged in a five-panel collage.

Department Spotlight: Audit & Compliance

Nov. 3-7 is National Compliance & Ethics Week! Celebrate with us by getting to know the Audit & Compliance team at Renown Health and Hometown Health. Take a moment to think about the complex web of healthcare beyond the frontlines. More specifically, let’s zero in on the long list of regulations and processes that every hospital and health system across the country needs to follow. Sounds a bit intimidating to the average person, right? And as the only not-for-profit academic health system in the region, integrity and ethics is not something we cut corners on. So, who can make sense of it all so that our health system stays strong, transparent and trustworthy? This is our Audit & Compliance department’s time to shine. This intelligent, fast-acting group of compliance specialists and analytics, coding and internal auditors and audit managers, billing compliance coordinators, special investigators, oversight coordinators and more help bridge the gap between ethical practices and the constant demands of a large health system like Renown. Although their work often takes place behind the scenes, the impact of this team can be felt throughout every corner of our network.
Read More Department Spotlight: Audit & Compliance
ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.