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Culture and Diversity

Renown Health Employees at the Reno Pride Parade

Leading With a People First Employee Experience

We believe that our employees are the heart of our health system. Being a “People First” organization means that our success relies on our ability to listen to and address the needs of our team members. We uphold these values by prioritizing compassion and collaboration. By fostering positive working relationships, we enhance performance and make Renown a great place to work for everyone. Through this vision, we seek to continue to make a meaningful impact and serve our community as we remain steadfast in our commitment to saving lives, nurturing minds and caring for all people.

Creating a Positive Work Culture

When we say, “we care for you,” we not only mean we care for our patients – we also care for our employees and their livelihoods and foster an inclusive and connected People First culture for all our in-person and remote employees. Renown has a dedicated group called the Culture Crew, which consists of employees from various departments within the health system who are passionate about nurturing a culture of kindness. This team organizes cultural initiatives, awareness campaigns and appreciation events to recognize the hard work of our teams. Additionally, Renown hosts award ceremonies and banquets, team pride days, monthly forums with leadership, encourages participation in community events and many other engaging activities.

"Share the Love" sticky notes on a sign at Renown Health

Volunteers serving food at an employee event

Diversity, Equity, and Inclusion Pledges

Fighting the good fight to ensure all who walk through our doors are treated equally is not only our mission but also our duty. We are proud to create an inclusive and welcoming environment for all of our employees and patients.

This includes:

Celebrating the diverse heritages of our team members through recognition and events
Encouraging employee involvement in community events celebrating diversity
Offering all gender restrooms
Requiring annual training for all employees in LGBTQ Patient-Centered Care
Extending free HEI training options available through National LGBTQIA+ Health Education Center and The CAL.

Employee Stories

A two panel collage featuring Erin, senior medical assistant at Renown, posing with flowers and a certificate; photo to the right features the facade of Renown Medical Group-Fernley.

Caring for Rural Communities, One Patient at a Time: Q&A With a Senior Medical Assistant

For patients in Fallon, Silver Springs and the surrounding rural northern Nevada communities, access to quality healthcare is a top priority. Some drive over two hours just to see a primary care provider or walk into an urgent care clinic. Practice Site Leader Erin (formerly a Sr. Medical Assistant for Renown Medical Group – Fernley) is one of the dedicated team members ensuring those patients feel seen, heard and cared for the moment they walk through the door. What started as an externship close to home has grown into a fulfilling career marked by mentorship, professional growth and a deep passion for patient care. We sat down with Erin to learn more about her journey.

The Electrodiagnosis department at Renown Health poses for a group photo with their equipment.

Department Spotlight: Electrodiagnosis

When a patient is experiencing unexplained seizures, nerve pain or neurological symptoms that don't have a clear cause, finding answers often begins with one critical step: a diagnostic study performed by a skilled neurodiagnostic technician. At Renown Health, the Electrodiagnosis (or Neurodiagnostics) department provides these essential services every day. Think of our Electrodiagnosis team as your brain puzzle masters. Their impact spans both inpatient and outpatient settings, serving patients of all ages who are living with epilepsy, a traumatic brain injury, neuropathy, ALS (Lou Gehrig’s disease) and more. While their work may look like "squiggly lines" on a screen, the insights they capture are anything but simple.

The Renown Crisis Care Team poses for a group photo in front of the Interfaith Mural at Renown Regional Medical Center.

Peer Support Q&A: Valerie Butler on Crisis Care

At Renown’s Crisis Care Center, Peer Support Specialists help patients through some of the hardest moments of their lives with compassion, practical support and a steady presence. We sat down with Valerie Butler, a Peer Support Specialist at the Crisis Care Center, to talk about what brought her to this work, what a typical shift looks like and why crisis care is such a critical resource for our community.