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Departamento destacado: Hospital Care Management
Navigating care through the hospital system can be a daunting task for any patient. When faced with a difficult diagnosis or a complex healthcare journey, patients hope for, and deserve, the gold standard of support in helping them get connected with the resources, counseling, follow-up care and action plan to Fight the Good Fight. That hope quickly turns into reality and relief when the case managers and social workers at Renown Health step in to help. Renown’s Hospital Care Management department consists of caring, compassionate case managers and social workers who are the ultimate welfare protectors. By tapping into the needs of every patient and bridging any needs gaps with the resources they need, these team members move mountains to ensure every case results in the best possible outcomes. Your In-House Patient & Family Liaisons Whether they are providing therapeutic services to patients experiencing behavioral health issues, referring patients in addiction recovery to resources to aid in their recovery process or guiding a patient with cancer through the complicated care process, our case managers and social workers ensure patients and family members stay on course throughout their healthcare journey from beginning to end. “Our department has teams that cover all areas of the hospital, including the emergency department,” said Mary Matteoni, LSW, Director of Hospital Care Management at Renown Health. “We see all-aged patients, ranging from NICU babies and families to those experiencing the last moments of their life (and everyone in between).” “All of our cases start in the prevention, or pre-acute, phase and continue through the healthcare continuum,” added Alma Yanez, DNP, Manager of Hospital Care Management at Renown Health. “We are here to partner with patients and families, helping them assess, plan, implement and evaluate options of care and services to meet everyone’s needs.” These team members are your go-to counselors, crisis interventionists, community resource referrers, and most of all, patient advocates. When patients need a leader to follow if confronted with an intimidating hospital stay or life-altering diagnosis, our experienced Hospital Care Management department gladly steps in to be that support system, easing fears and anxieties along the way. Providing optimal care and guidance is par for the course for this team. "We help patients understand confusing diagnoses, arrange rehab and other post-hospital supports, help families understand how they can best support a loved one facing a ‘new normal’, navigate end-of-life decisions and so much more,” said Abbie Smith, LSW, MSW, Social Work Care Coordinator at Renown Health. This department also serves as Renown’s discharge experts. Our case managers and social workers facilitate appropriate length-of-stay and work around the clock to arrange services for patients as they acclimate back home. “Reviewing each patient’s medical records to ensure every resource and section of care is delivered at the right time is crucial,” said Alma Yanez. “Patients depend on us to use the best judgment when it comes to cost-effective outcomes and the planning and execution of their care after they leave our hospital.” Expert care coordination, health resource referrals, therapeutic services, workshop facilitation, healthcare financial liaising, crisis support, staff training...a better question for this department might be, “what don’t they do?” These team members are proud “do-it-all-ers.” “Our team is proudest of being a support to our patients and their families, as well as the positive impact our work has during traumatic and difficult times in people’s lives,” said Abbie Smith. “Everything is ‘Figure Out-able'” Those are the wise words said by Abbie Smith, LSW, MSW and emphasized by her entire team. No case is too complex for our Hospital Care Management department, yet every case poses great rewards for both the providers and the patients. “I love being a social worker for Renown, as every day is filled with new and diverse situations,” said Abbie Smith. “As the social worker assigned to the trauma intensive care unit, my experiences at Renown are challenging but very rewarding. I have the privilege of helping victims of traumatic situations get the social, emotional, psychological and medical assistance they need to help recover from their experience.” Every team member in the Hospital Care Management department leads with the utmost care and concern for every single patient and their families, leveraging compassionate communication techniques every step of the way. “For so many patients, they are admitted to the hospital and receive life-changing news,” said Mary Matteoni, LSW. “Our department is the one to answer questions like ‘what do I do now?’ or ‘how am I going to get through this?’ Our team members are experts in their field, and they have a unique holistic lens into the patient’s situation. They spend time learning about the patient’s experiences and circumstances before they were admitted and navigate the next steps of what their new reality means. We spend countless hours ensuring each patient has the resources needed to be successful upon discharge.” “I always ask open-ended questions to help reduce my patients’ fears, such as, ‘How are you feeling?’ or ‘What can I do?’” added Abbie Smith. “We listen to learn more about the individual’s unique circumstances so we can offer appropriate support and guidance.” Compassionate communication is especially important when our case managers and social workers approach terminal illness, palliative care options and end-of-life conversations with patients and families. While never easy, these team members always lead with empathy. “End-of-life conversations, which I help facilitate, frequently occur in the ICU,” said Abbie Smith. “When needed, I help families work through painful, initial moments of grief after losing a loved one.” Each social worker and case manager takes any opportunity to lessen patient stress, which can make all the difference in the end. “Patients and families look to us for comfort and support, and we are proud to be a source of solace for them,” said Kami Price, LSW, Supervisor of Social Services at Renown Health. “No matter how complicated the case is, we are always there to guide them through what may otherwise be a daunting journey.” Now Hiring: Holiday Heroes Needed This dynamic department is expanding! This team is seeking case managers and social workers in a wide variety of disciplines, including behavioral health, oncology and chronic care management. From social work bachelor’s and master’s students looking for an enriching entry-level opportunity to highly experienced case managers seeking to make a genuine difference, the Hospital Care Management department is the team for you. “Our team consists of some of those kindhearted and thoughtful individuals I’ve ever worked with,” said Alma Yanez, DNP. “Those attributes are vital to ensuring a positive patient experience, especially as we help them navigate a complicated and intimidating healthcare journey.” “Respect and compassion are also required characteristics to work in social services,” added Abbie Smith, LSW, MSW. “Having respect for our patients, their personal information and challenges is essential. Social workers interact with highly diverse populations, and it is imperative to keep an open mind and seek understanding of patients’ unique situations.” The holiday season can be especially difficult for many patients and families dealing with a difficult diagnosis or facing a long hospital stay. That’s why we need social work and case management heroes more than ever this time of year. Giving a patient and family the gift of support can be one of the greatest gifts of all. “I strongly believe that Case Management/Social Services often gets to be the light in many dark moments,” said Mary Matteoni, LSW. “I have a great passion for the work that is done in Hospital Care Management and am so proud of the team we have built and the work they do daily. We are a team of laughter, enjoyment and solid expertise in our work.” It’s time to ask yourself: are you ready to change the lives of patients and families?
Read More About Department Spotlight: Hospital Care Management
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Psychiatrist
Full Time - Eligible for Benefits510701 AdministrationDay -
First Pediatric Physician Residents Accepted Into New Program
The University of Nevada, Reno School of Medicine (UNR Med) and Renown Health are pleased to announce members of the first resident class of the new UNR Med Pediatric Residency Program. The four new Pediatric Residents will be working at Renown Children’s Hospital and in Renown outpatient pediatric clinics starting on 1ro de julio de 2023. The following four residents have matched. Megan Dinges Megan spent her childhood in Omaha, attending college at the University of Nebraska and medical school at the Des Moines University College of Osteopathic Medicine in Iowa. Megan is a passionate patient advocate with clinical care experience as a Certified Nursing Assistant and ICU tech prior to medical school. She has been a leader amongst peers and volunteered in a homeless shelter working with children. Megan is a first-generation college graduate. Jason Lundy, DO Dr. Lundy was raised in California, attending UC Santa Barbara for undergraduate school, and completing graduate school at San Diego State University with a Chemistry degree. He completed his medical training at the Alabama College of Osteopathic Medicine and is currently doing a preliminary intern year in surgery in Cincinnati, Ohio. Jason realized that his true love is Pediatrics after having two small children of his own. Krista Luntsford, DO Dr. Luntsford graduated from the Pacific Northwest University of Health Sciences College of Osteopathic Medicine with her Doctor of Osteopathic Medicine (DO) in 2022 and is currently completing a transitional year in surgery in New Jersey. Notably, she was awarded the Gold Humanism Award, served in student government, and led the Pediatrics Club in medical school. Originally from Washington state, she is excited to return to the west coast. Erin Whepley Erin grew up in Kansas, attended the University of Puget Sound for undergraduate school and will be graduating with her Doctor of Medicine degree from the University of Kansas School of Medicine this spring. Erin is resilient and inspiring and has always known that she wants to serve others through pediatrics. These four newly trained physicians will be the inaugural members and first class of the new three-year Pediatrics Residency Program with the Accreditation Council for Graduate Medical Education (ACGME) that announced last September. The residency will help shape future pediatric practices – and fill a state and nation-wide physician specialist shortage. Over a three-year period, four physicians will be selected each year for a total complement of twelve residents over a three-year period. “This new residency is an opportunity to train the next generation of pediatricians who will want to continue providing care in northern Nevada,” said Kristina Deeter, M.D., MBA, FAAP, UNR Med Chair of Pediatrics and Physician-in-Chief at Renown Children’s Hospital. “Our community continues to grow. This new Pediatric residency-training program allows Nevada to have a supply of outstanding, compassionate physicians, now and into the future. With our exceptional team of existing pediatricians, pediatric specialists, medical teams and support staff, we are committed to providing a comprehensive and rewarding educational experience for our trainees.” “Creating a Pediatric Residency Program for our community has been a dream more than five years in the making,” says Dr. Deeter, “Formerly, UNR Med students interested in becoming pediatricians had to leave the state to complete their residency training elsewhere. This program creates a pipeline of much needed pediatricians for our state-especially under-served and rural areas – to serve vulnerable children and families of Nevada with high quality, affordable care.” The vision to grow pediatric services into a full-fledged Children’s Hospital with a robust Department of Pediatrics as academic partner in Reno began in 2014. Today, 100,000 area children now have access to more than 60 pediatricians, including those specializing in adolescent medicine; anesthesia; cardiology; craniofacial surgery; dentistry; ear, nose and throat conditions; emergency medicine; endocrinology; gastroenterology; general pediatrics; hospitalist medicine; intensive care; neonatology; neurology; oncology; ophthalmology; orthopedics; psychiatry; psychology; pulmonology; surgery; urology and other subspecialties previously lacking in the community, as well as a pediatric emergency room, pediatric ICU and contemporary healthcare services at Renown Children’s Hospital. Prior to 2016, about 30% of all pediatric patients had to leave northern Nevada to receive the specialty care they needed. Now, Renown estimates that 97% of all pediatric patients and their families can receive both general and specialty pediatric care locally. The next nearest children’s hospital in the state is 7 hours or 438 miles away in Las Vegas. Paul Hauptman, MD, Dean of the University of Nevada, Reno School of Medicine, and Chief Academic Officer for Renown, explains, “Residencies are specialty training programs for doctors after they graduate from medical school. Before becoming licensed physicians, medical school graduates train for three or more years learning from more experienced ‘attending’ physicians.” He adds, “Our new pediatric residency program is a tremendous step forward for the UNR Med and Renown Health affiliation- and for our entire community. It advances a mutual commitment to recruit and retain skilled and compassionate physicians and health care professionals, improves access to health care, and invests in clinical research that improves the health of this generation and the next. Within the UNR Med-Renown affiliation, we created an integrated Graduate Medical Education Consortium Council (GME-CC) to provide strategic oversight and growth of residency programs within the affiliation. In this agreement, UNR Med is the sponsoring institution for accreditation and Renown Health (and the VA) is the clinical training partner. This is a great addition to our existing residencies at UNR Med, which include family medicine, internal medicine, psychiatry and behavioral sciences, and provides our students with a great training opportunity in pediatrics.” Nevada’s shortage; ranks 45th for physicians and 47th in the U.S. for pediatricians. Nevada faces a severe physician workforce shortage, ranking 45th in the nation for active physicians per 100,000 people. The physician workforce shortage is especially critical for pediatricians, with Nevada ranking 47th in the country with fewer than 10 pediatricians for every 100,000 people. The northern Nevada community is growing rapidly and Washoe County faces additional pediatrician shortages as local physicians approach retirement. “It truly is a dream come true. Dr. Deeter and I are indebted to the comprehensive team that has built the structure, recruited faculty to support the training program and successfully recruited a Program Director, Dr. Caroline Barangan, and Associate Program Director, Dr. Shilpi Garg, a 2012 UNR Med alumna (’12), and Pediatric Residency Coordinator, Jorge Pulido-Rubio. Their hard work and time spent has ensured a successful match.” says Lawrence Duncan, M.S., VP and Administrator for Renown Women & Children’s Hospital. “Residency programs in pediatrics recruit and train students completing medical school and seeking residency training to become a pediatrician,” says Caroline Barangan, MD, Pediatric Residency Program Director, Renown Health and UNR Med. “Workforce research consistently shows that students who complete a residency tend to stay and practice in the communities where they completed their residency training program. For those who complete medical school and residency in the same place, over 75% stay to practice in that community.” “This new community-based program will provide residents with a strong foundation in primary care pediatrics as well as broad, in-depth exposure to all pediatric subspecialties. This will create graduates equally well prepared for careers in general pediatric practice, service to the state’s rural and underserved communities or in academics," adds David Carlson, MD, UNR Med Associate Dean, Graduate Medical Education; Designated Institutional Officer. “Through the program, pediatric residents will spend their 36-month residency focused on children’s care and complete a primary care-focused clinical training program with rotations that allow them to learn while caring for children in both inpatient and outpatient settings with supervising pediatricians and pediatric specialists at Renown Children’s Hospital.” “The Pediatrics Residency Program is a wonderful opportunity to continue a tradition of academic excellence alongside Renown Health’s record of clinical excellence,” said Brian Sandoval, President, University of Nevada, Reno. “This is one more way our affiliation, signed in 2021 to establish the first fully integrated health system in Nevada, is helping to expand clinical training and clinical research programs as well as improve access to clinical care for all Nevadans.” “We are proud to partner with UNR Med to bring this new residency program to our community,” says Brian Erling, MD, MBA, Chief Executive Officer, Renown Health, “Attracting and retaining talent is a key component of our drive for excellence and our mutual goal of improving the health of our community. We are fortunate to have the strong infrastructure necessary to create this program and a team of highly-skilled physicians who can train the next generation of pediatricians.” For the 2023 residency application cycle, UNR Medicine participated in the National Resident Matching Program (NRMP) and encourages applicants to visit the UNR Med GME website for more information. About the University of Nevada, Reno School of Medicine The University of Nevada, Reno School of Medicine (UNR Med), Nevada’s first public medical school, is a community-based, research-intensive medical school with a statewide vision for a healthy Nevada. Desde 1969, UNR Med ha capacitado a más de 3,900 estudiantes, residentes y becarios. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu. About Renown Health Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. Con una fuerza laboral diversa de más de 7,200 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently hiring exceptional members to join our team. Visite renown.org para obtener más información.
Leer más About First Pediatric Physician Residents Accepted Into New Program
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Child Life Specialist - Relocation Assistance Available
Full Time - Eligible for Benefits200323 Childrens ERSwing -
Renown Behavioral Health
Renown Health's behavioral services help you and your family get through life's challenges every step of the way with experienced psychiatrists, psychologists, social workers, counselors and nurses. With two offices in Reno, we provide specialized care for mental health and substance abuse challenges and offer individual, couples, family, and group counseling, as well as medication treatment. Behavioral Health Programs Counseling Counseling services provide individual, couple, family and group counseling. We have licensed professionals in a broad range of areas. Psychiatry Our psychiatrists and nurse practitioners work with each patient to develop a medication plan that meets their needs. Addiction Medicine Additional information or schedule an evaluation, call 775-982-5419 Board-certified in both family and addiction medicine, Dr. Bret Bellard provides individualized medicine services to those struggling with addiction, such as: Buprenorphine treatment for opiate addiction Medication management of alcohol or substance use disorder Coordination of addiction counseling, group therapy or intensive outpatient and partial hospitalization programming as needed
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Recursos sobre el cáncer
Renown’s William N. Pennington Cancer Institute is a comprehensive Cancer Care Center that understands the challenges patients face after a cancer diagnosis. It is important to offer patients and their caregivers the specialty services, treatments and cancer resources in one convenient location. Cancer treatment at Renown offers access to The Sally de Lipkau Cancer Resource Center which provides information and tailored support programs to patients. Additional resources include having a Certified Mastectomy Fitter for personalized care and partnering with Nutrition Services to customize dietary plans throughout treatment. Your care team also includes working with compassionate Social Workers who assist with emotional support and practical matters of your journey, as well as skilled nurse navigators who ensure seamless coordination of appointments.