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    • Lunes, 22 de julio de 2024

    Renown Health recibió la prestigiosa designación “Gold Stars Level 10” por implementar el registro médico electrónico más avanzado del paciente

    El nivel 10 es el nivel más alto de reconocimiento que se puede alcanzar, lo que coloca al sistema de salud en el 3 % superior de todos los usuarios de Epic a nivel internacional. Por primera vez, Renown Health ha recibido la designación de Epic Gold Stars Nivel 10 por la utilización excepcional de la tecnología de registros médicos electrónicos (EMR) más avanzada disponible en la actualidad. La designación "Perfect 10" Gold Stars Nivel 10 es el nivel más alto de reconocimiento que se puede alcanzar, colocando al sistema de salud en el 3 % superior de todos los usuarios de Epic a nivel internacional. “Tener acceso instantáneo a los antecedentes médicos integrales y a los registros médicos electrónicos de un paciente permite una toma de decisiones más informada y una mejor atención para los pacientes”, dice el Dr. Brian Erling, MBA, presidente y director ejecutivo de Renown Health. “Este premio por el más alto nivel de adopción del registro médico electrónico de Epic/MyChart es el resultado de años de arduo trabajo, una inversión sustancial en tecnología y capacitación, y una cultura de colaboración entre los miembros del equipo clínico, de operaciones y de tecnología para brindar el más alto nivel de atención a nuestros pacientes. Estamos muy orgullosos”. El compromiso de Renown con la atención al paciente y la seguridad de los registros médicos electrónicos (Electronic Medical Records, EMR) ha revolucionado la forma en que los médicos y los proveedores de atención médica gestionan la información del paciente, mejoran la calidad de la atención y mejoran la atención y la seguridad del paciente. Epic Systems Corporation (Epic) es un proveedor líder de sistemas de EMR que utilizan las organizaciones de atención médica de todo el mundo. El premio Epic Gold Star Level 10 representa el mayor logro para los usuarios del software. El sistema almacena información médica personal de los pacientes, incluidos tratamientos, procedimientos, resultados de pruebas, alergias, medicamentos y más. Los pacientes y proveedores pueden acceder a las historias clínicas, ver los resultados de las pruebas y leer resúmenes posteriores a las visitas de manera conveniente y segura. Además de la operabilidad integral de los registros médicos, el sistema hace que sea conveniente para los pacientes programar citas, resurtir recetas y comunicarse rápidamente con sus médicos y proveedores médicos. El compromiso de Renown con la innovación “Alcanzar una designación de Nivel 10 de estrellas de oro demuestra la dedicación de Renown Health para mantenerse a la vanguardia de la tecnología de atención al paciente”, dice Chuck Podesta, director de Información de Renown Health. “Estoy muy orgulloso del compromiso de nuestro equipo con la colaboración y la innovación. Este premio es un testimonio de la dedicación de nuestros médicos y clínicos que se esfuerzan diariamente por brindar los más altos estándares de atención a nuestros pacientes”. El programa Gold Stars de Epic proporciona una tarjeta de puntuación de la eficacia con la que una organización utiliza el sistema y proporciona una hoja de ruta para mejorar los resultados clínicos y financieros. El Nivel 10 de Gold Stars refleja que Renown Health ha adoptado al menos el 95 % de las características de Epic Gold Star y se clasifica como una práctica de vanguardia en el uso de tecnología. Acerca de Renown Health Renown Health es la red de atención médica integrada, sin fines de lucro, con gobernación local más grande de la región que presta servicios en Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,500 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización comprende un centro de traumatología, dos hospitales de atención aguda, un hospital para niños, un hospital de rehabilitación, un grupo médico y una red de atención de urgencia, y la compañía de seguros sin fines de lucro de propiedad local, Hometown Health. Visite renown.org para obtener más información.

    Leer más Acerca de Renown Health recibió la prestigiosa designación “Gold Stars Level 10” por implementar el registro médico electrónico más avanzado del paciente

    • Miércoles, 04 de octubre de 2023

    Salvando más vidas; Renown amplía la atención para el cáncer de mama y agrega a dos cirujanos mamarios de primera clase

    Renown Medical Group se complace en dar la bienvenida al equipo a dos distinguidos oncólogos quirúrgicos de mama, la Dra. Colleen O'Kelly-Priddy y la Dra. Michelle K. Chu. Estos cirujanos de mama altamente capacitados se centrarán únicamente en brindar atención de mamas y, por lo tanto, desempeñarán un papel fundamental en el compromiso del Instituto de Cáncer William N. Pennington de Renown Health de brindar atención subespecializada a las personas que viven en nuestra comunidad y más allá. La Dra. Colleen O'Kelly-Priddy es oncóloga quirúrgica de mama con becas de investigación y certificada por la junta, con una impresionante experiencia en cirugía de cáncer de mama. La Dra. Priddy nació en Washoe Medical Center (que luego se convirtió en Renown Regional Medical Center) y creció en Susanville, CA, antes de asistir a la Universidad de Stanford para sus estudios de pregrado. Se graduó en la Facultad de Medicina de la Universidad de Nevada, Reno. “Estoy encantado de regresar a Reno para ayudar a aumentar el acceso a la atención quirúrgica de clase mundial para el cáncer de mama”, dijo el Dr. Priddy. “Mi objetivo es brindar una atención excepcional, especialmente a los jóvenes con cáncer de mama. Me entusiasma continuar mi misión aquí en el norte de Nevada". La Dra. Michelle K. Chu, cirujana general certificada por la junta, aporta su amplia experiencia en el tratamiento del cáncer de mama avanzado al equipo de Renown. La Dra. Chu obtuvo su título universitario de la Universidad de Pensilvania y su título médico de la Western Reserve School of Medicine en Cleveland, Ohio. El Dr. Chu se especializa en cirugía oncoplástica de conservación mamaria y mastectomías de preservación de pezones. “Creo en adaptar las opciones de tratamiento a las necesidades únicas de cada paciente”, dijo el Dr. Chu. “Ya sea que se trate de preservar la forma natural de la mama o apoyar el movimiento ‘Going Flat’, nuestro equipo se esfuerza por proporcionar el mejor resultado posible para cada paciente”. Renown Breast Surgery Care, la incorporación más reciente al William N. Pennington Cancer Institute, proporciona atención integral de cirugía de mama en 1500 E. 2nd Street en Reno, junto al campus del Renown Regional Medical Center. “El cáncer de mama representa aproximadamente el 20 % de los casos de cáncer recientemente diagnosticados en el condado de Washoe, con aproximadamente 520 nuevos casos al año, lo que lo establece como el tipo de cáncer más prevalente dentro de nuestra comunidad”, dice Brian Erling, MD, MBA, presidente y director ejecutivo de Renown Health. “Estamos orgullosos, como el sistema de atención médica sin fines de lucro más grande de la comunidad, de invertir en la prevención del cáncer y los diagnósticos tempranos, incluidos los exámenes de mamografía y la investigación genética. Para aquellos diagnosticados con cáncer de mama, Renown ahora ofrece dos excelentes cirujanos de mama que se especializan en cirugía de preservación de mamas y un centro de cirugía de mama que brinda atención integral y compasiva. Nuestro objetivo es salvar la vida de las mujeres, salvar a las familias y garantizar una mejor atención y mejores resultados. Este es un gran paso hacia adelante para la atención médica de las mujeres y nuestra comunidad”. Como parte de esta expansión, Renown asume las operaciones de Reno Surgical Advocates, una respetada práctica privada en Reno. “El acceso a la atención experta para el cáncer de mama cerca de casa es crucial, y nuestro equipo dedicado en Renown Breast Surgery Care trabajará incansablemente para proporcionar el más alto nivel de atención a las pacientes mientras trabaja estrechamente con nuestros otros especialistas en cáncer”, dijo el Dr. Max Coppes, PhD, MBA, Director del William N. Pennington Institute for Cancer. “Con la experiencia excepcional de la Dra. Colleen O'Kelly-Priddy y la Dra. Michelle K. Chu, junto con nuestro centro de última generación, Renown Health es un verdadero socio en la lucha contra el cáncer de mama en el norte de Nevada”. “Las personas se están reubicando cada vez más en el norte de Nevada y, de hecho, el condado de Washoe experimentó un crecimiento de la población del 2.1 % desde el 2020 de abril hasta el 2022 de julio. En consecuencia, aunque el norte de Nevada no muestra una tasa de cáncer superior al promedio, estamos observando un aumento en los casos en nuestras instalaciones”, dijo el Dr. Lee Schwartzberg, director de la Sección de Oncología Médica del William N. Pennington Cancer Institute. “Renown Health está posicionada para satisfacer esta creciente demanda, y nos enorgullece agregar constantemente proveedores de atención médica reconocidos a nivel nacional a nuestro equipo para salvar la vida de las mujeres en el norte de Nevada.     Acerca de Renown Health Renown Health es la red de atención médica integrada, sin fines de lucro, con gobernación local más grande de la región que presta servicios en Nevada, Lake Tahoe y el noreste de California. Con una fuerza laboral diversa de más de 7,000 empleados, Renown ha fomentado una cultura de excelencia, determinación e innovación de larga data. La organización se compone de un centro de urgencias, dos hospitales de cuidados agudos, un hospital infantil, un hospital de rehabilitación, un grupo médico y una red de atención de urgencias y Hometown Health, la compañía de seguros sin fines de lucro más grande de la región y de propiedad local, Hometown Health.

    Leer más Acerca de Salvando más vidas; Renown amplía la atención para el cáncer de mama y agrega a dos cirujanos mamarios de primera clase

  • Mamografías

    Breast Screening at Renown Women's Health: Because breast health is YOUR health. 1 in 8 women in the U.S. face a breast cancer diagnosis each year. Early detection through annual mammograms significantly increases the chances of successful treatment. At Renown Women’s Health, we provide expert, compassionate care, guiding you through each step of your mammogram. Our advanced 3D technology detects 41% more cancers and reduces false positives, lowering the need for rescreening. Join the thousands of women in northern Nevada getting screened and putting their health first. We offer mammograms at our four imaging locations in Reno and Sparks, Nevada, providing up to 40 daily appointments with short wait times.

    Read More About Mammograms

    • Servicios quirúrgicos
    • Pérdida de peso

    ¿Es la cirugía bariátrica adecuada para usted?

    You’ve likely heard about bariatric surgery — and perhaps even have friends who’ve done it. But is it a potential solution for you? Here, Dawn Remme, RN, Metabolic Bariatric Surgery Program Manager, provides insight. You may have been struggling with excess weight for years. You’ve tried high-protein diets, low-carb diets and more. Most patients considering weight loss surgery have tried numerous dieting methods. The truth is, some patients who suffer with obesity are successful dieters. Unfortunately though, excess weigh often returns. This impacts their health and the quality of their life. It can be a disheartening battle. Weight loss surgery is a big decision. In making this decision, keep in mind that surgery is only one step toward your goal of achieving better health. It is neither magic, nor is it the “easy way out.” Weight loss surgery can offer you a TOOL to help you become more successful in controlling the disease of morbid obesity. By combining this tool with a lifelong commitment to important lifestyle changes, medical follow-up and nutritional modifications, you have the potential to become a healthier you. Bariatric Surgery By the Numbers Exploring the facts about obesity, how it impacts your health, and how surgery can resolve or significantly improve your chronic medical conditions is the first step to making a decision. Obesity is medically defined as “excess body fat” and is measured by a mathematical ratio known as the Body Mass Index (BMI). To calculate your BMI, we consider your height, weight, age, gender and body build. Here are the standards: “Normal” BMI: less than 25 Overweight: 25 – 29.9 Obese: BMI of 30 – 39.9 Morbid obesity: BMI of 40 or more Morbid obesity (BMI over 40) is a lifelong, progressive disease, and the prevalence of morbidly obese Americans (100 or more pounds over a healthy weight) is increasing rapidly. According to the CDC, the disease of obesity affects 78 million Americans. Further estimates indicate about 24 million have morbid obesity. Serious medical problems known as co-morbidities often occur when someone is morbidly obese. Studies tell us conditions such as type 2 diabetes, high cholesterol, sleep apnea, high blood pressure and degenerative arthritis increase in severity as the BMI is increasing in patients. When may weight loss surgery be an option? When someone has a BMI greater then 40. If a person’s BMI is 35 – 39.9 and they have significant health problems such as type 2 diabetes, high blood pressure, high cholesterol, sleep apnea, or other diagnosed health conditions related to obesity. Gastric Sleeve, Gastric Bypass Explained To resolve or significantly reduce these health conditions, bariatric surgery can be done when diet and exercise haven’t worked. Weight loss surgery makes changes to your digestive system to help you lose weight. The gastric sleeve limits how much you can eat, whereas gastric bypass limits how much you can eat and reduces the absorption of certain nutrients. Other Benefits of Surgery You can greatly increase life expectancy by resolving or significantly improving conditions like diabetes, high cholesterol, high blood pressure, sleep apnea, and obesity itself. Infertility can also be positively affected. A significant weight loss and relief from serious health conditions and diseases will greatly improve your quality of life. Studies tell us that type 2 diabetes is resolved or significantly improved in 84 percent of patients following bariatric surgery. Cholesterol levels dropped in 95 percent of patients. And hypertension and sleep apnea showed improvement in 68 and 80 percent of patients, respectively, following bariatric surgery. Bariatric Surgery at Renown In making the decision to move forward to better health, it is important to remember: Obesity is a disease, and the desire to have a healthier, longer, more fulfilling life is possible. If you are interested in learning more, please visit the Bariatric Surgery Program page to view more information about Renown Regional Medical Center’s MBSAQIP accredited bariatric program, as well as information about upcoming educational seminars. Or call 775-982-RSVP (7787) to reserve your seat. Learn More

    Read More About Is Bariatric Surgery Right for You?

    • Atención primaria
    • Vacunas
    • Registro médico

    3 datos importantes de atención médica para la generación milenial

    Many millennials are fortunate to have good health, but it’s important to be prepared for your next doctor’s visit. Here are three things that millennials should stay on top of for tracking and maintaining their health. For many millennials, doctor visits and preventive healthcare fall by the wayside. Alison Lynch, MD, a family medicine provider with Renown Medical Group says there are a few key things you can do now to set yourself up for a healthy future. 1. Establish with a Primary Care Provider Millennials are more likely to go to urgent care or consult the internet when a healthcare issue arises. While these are helpful tools, here’s a better one: a primary care provider. The benefit of establishing with a primary care provider is that your medical records, history and a baseline for your health will be documented. That means that when a problem or question comes up, your doctor will already have helpful information on file and can help you navigate your needs. Having a primary care provider is often required for prescription refills and referrals to a specialist. By establishing now, you’ll be able to get what you need in the future much faster. Make an Appointment Today 2. Protect Yourself and Your Community There are a few vaccinations and screenings that Dr. Lynch recommends for millennials. Flu Shots: These are available every year and are recommended for protecting not only yourself against the flu but also others you may come into contact with. Flu shots are usually available from August through December through your healthcare provider, pharmacies and pop-up events. Tetanus or Tdap: Most people receive a tetanus shot as a child, but it’s recommended that everyone get a booster every 10 years. If you are overdue, talk to your primary care provider or pharmacist about getting updated. Pap smear: If you’re a woman, a pap smear is recommended every three years in your 20s and every five years in your 30s. HPV vaccine: This vaccine helps prevent the virus that causes cervical cancer as well as the majority of head and neck cancers and warts. The HPV vaccine is recommended for all genders up until age 45. STD screening: Consider an STI/STD screening if you’re sexually active.

    Read More About 3 Healthcare Musts for Millennials

    • Consejos de expertos
    • Obesidad
    • Cirugía
    • Pérdida de peso

    Estrategias para una pérdida de peso duradera

    Managing weight is a complicated and often difficult journey for many individuals, and obesity stands as a common and serious chronic health condition. In fact, the Center for Disease Control and Prevention reports that the prevalence of obesity in the US is greater than 40% in adults and 20% in children, and those numbers are continuing to climb. In Nevada, according to the 2020 Behavioral Risk Factor Surveillance System, 28.7% of adults reported being obese. By 2030, almost 80% of American adults may be overweight and half of them will be obese. But obesity isn't just about the numbers on the scale; it's a multifaceted, lifelong, neurobehavioral disease triggered by a combination of factors. These include abnormal eating patterns, reduced physical activity levels, environmental stressors, genetics and various other contributors. Obesity extends far beyond appearance, often leading to the development of numerous medical conditions such as diabetes, heart disease, elevated blood pressure, stroke, sleep apnea, liver disease, various cancers and infertility. Join us as we delve into the complexities of obesity and explore strategies for effective weight management available right here in northern Nevada. Why Can Losing Weight be so Difficult? The challenge behind weight loss finds its roots in the Set-Point Theory of Obesity, a concept that says our bodies have a predetermined weight, or fat mass, within a defined set-point range. In other words, when an individual's weight deviates from this set point, the body initiates mechanisms to bring it back to the established range. So, if someone loses weight below their set point, the body may respond by increasing hunger and reducing metabolism, making it challenging to sustain weight loss. There Isn’t One Right Answer, But Renown is Here to Help Various weight management strategies can be utilized by patients struggling with obesity, which may lead to substantial weight loss, resolution of associated medical conditions and improved psychosocial health. In fact, the most successful strategy involves a multidisciplinary approach under the guidance of trained specialists that includes a combination of tactics, including: Behavioral adaptations Dietary modifications Physical exercise  Anti-obesity medications  Weight loss surgery

    Read More About Strategies for Lasting Weight Loss

    • Mamografía
    • Salud de la mujer
    • Atención del cáncer

    ¡Damas! Hágase un examen de detección de cáncer de mama

    Early detection is a significant piece of the breast cancer puzzle. Susan Cox, Renown Health Senior Director of Cancer Operations, discusses what you need to watch for and how the latest technology can help detect potential cancer sooner. When should women start getting breast exams? It depends on risk factors: Average-risk women: Most medical organizations recommend the first mammogram between 40 and 44. Higher-risk women: Dependent on their high risk, which will dictate when they start screening, but generally around the age of 30 and not before 25 years old.

    Read More About Ladies! Get Screened for Breast Cancer

    • Salud de la mujer
    • Atención del cáncer
    • Mamografía

    7 Síntomas del cáncer de mama en mujeres jóvenes

    Cancer can develop at any age, and that’s why the experts at Renown are ready to help you stay ahead of breast cancer, especially if you're in your 20s or 30s. We're talking about early detection, signs to be aware of, and why being proactive is a big deal. Studies show there has been an increase in breast cancer in younger women. Although breast cancer is rare in women under 40, when it occurs, it tends to be aggressive. The tricky part? Many young women don't think it can happen to them, so they don't check for the signs as often as they should. Reviewed by Dr. Colleen O'Kelly-Priddy, MD, FACS, breast surgical oncologist at Renown Women's Health. Early Signs and Symptoms New or Different Lump in the Breast: A lump is probably the most well-known symptom. Breast cancer is usually painless and firm, but it can also be soft. If you find a new lump, don't panic, but don't ignore it either. Changes in Breast Size or Shape: Have you noticed that one breast looks a little different? Whether it's swelling, shrinking, bulging, dimpling, or seems off, it's worth mentioning to your doctor. Skin Changes: If the skin on your breast starts to thicken or turn red, it's time to pay attention. If your skin starts looking like an orange peel (thickened, with prominent pores), that warrants evaluation. Nipple Discharge: Spontaneous drainage coming from your nipple that isn't breast milk—especially if it's clear or bloody—should be checked out. Nipple Changes: If your nipple starts to invert, flatten, or look different, call your doctor. Breast Pain: Continuous pain in your breast or nipple that isn't linked to your menstrual cycle is another symptom to note. However, breast pain is very common and is only rarely a sign of cancer, so don’t panic. Swelling or Lumps in the Armpit: When it spreads, breast cancer usually first goes to the lymph nodes in the armpit, so swelling or lumps under your arm should be on your radar.

    Read More About 7 Symptoms of Breast Cancer in Young Women

    • Salud de la mujer
    • Mamografía

    ¿Las mamografías duelen? 4 Mitos desacreditados

    Mammograms are an effective means for early detection of breast cancer. Still, many women shy away from them for fear of pain or discomfort. Let us debunk a few mammogram myths that will remove your worries and encourage proactive breast health. Reviewed by Dr. Colleen O'Kelly-Priddy, MD, FACS, breast surgical oncologist at Renown Women's Health. Myth 1: Mammograms Are Painful Reality: Although some women experience discomfort during a mammogram, most say it is not painful. Breast compression, which is important to get a clear image, can cause a sensation of pressure, but this lasts for a few seconds. Let your technician know how much pressure you can handle so you're not uncomfortable. Myth 2: Discomfort Persists Long After the Procedure Reality: The sensation of pressure developed through the compression process diminishes quickly after the procedure. Most women go about their day afterward without experiencing any residual pain.

    Read More About Do Mammograms Hurt? 4 Myths Debunked

    • Proyecto HealthyNV
    • Investigación y estudios
    • Mamografía
    • Genética
    • Atención del cáncer

    Optimización de las mamografías: Un enfoque genético para un cronograma de pruebas de detección personalizado

    © Arthon Meekodong via Canva.com Breast cancer screening has long been a cornerstone of women's healthcare. With 1 in 8 women diagnosed with breast cancer in their lifetime1, the United States Preventive Services Task Force (USPSTF) has developed screening recommendations to help detect early-stage cancer. Notably in 2023, the USPSTF revised the recommended age for biennial mammogram screenings for women with average risk to start at age 40 instead of 502, estimated to result in 19% more lives being saved3 by starting screening earlier. While initiating screening at an earlier age offers advantages to a wide demographic, concerns about the potential of over-screening prompted research into the feasibility of identifying women with lower breast cancer risk who could safely delay mammograms. While guidelines address high-risk individuals, a notable gap exists in providing recommendations tailored to those at lower risk. To gain insight into a patient's risk level, physicians are able to utilize genetic testing to understand an individual's genetic makeup, providing precise insights into their predisposition to various health conditions, including breast cancer. Armed with this genetic information, healthcare providers could craft tailored screening strategies that align with an individual’s specific risk profile. This genetic risk-based approach underscores the value of genetics in individualizing the onset of screening to help avoid over-screening and its associated costs. Surprisingly, genetic information is not currently being widely utilized to identify women at risk of breast cancer or other diseases in clinical practice, despite its potential to make a significant positive impact for patients. A recent retrospective analysis of 25,591 women from the Healthy Nevada Project4 sheds light on the potential benefits of this genetic risk-based approach. The study classified 2,338 (9.1%) of these women as having a low genetic risk for breast cancer. What's remarkable is that these women exhibited a significantly lower and later onset of breast cancer compared to their average or high-risk counterparts. This finding suggests that it might be safe for low-risk women to delay mammogram screening by 5 to 10 years without compromising their health.

    Read More About Optimizing Mammogram Screenings: A Genetic Approach to a Personalized Screening Schedule

    • Empleados
    • Cirugía
    • Registro médico

    Departamento destacado: Programación de cirugías y procedimientos

    When it comes to intimidating procedures such as surgery, cardiac catheterization (Cath) or interventional radiology (IR), there can be a lot of unknowns. What can I expect on the big day? What will happen after I’m all done? Will I have to worry about my orders not being in the system? Who can I call if I have any last-minute questions? It’s easy for your thoughts to race as you approach your procedure date, but luckily, there is a team who puts your mind at ease.  With Renown Health’s Surgery & Procedure Scheduling department, patients can breathe a sigh of relief knowing that all the nitty-gritty is taken care of before they step foot in the procedure room. This team operates in the mindset of a complex Tetris board – fitting in all the pieces to make sure every patient is set on the path for surgery success.  Consistent Contact Our Surgery & Procedure Scheduling team has a unique history. Initially operating as two separate teams, over the last year, our leaders skillfully combined the two teams together under one umbrella. That allows the now singular team to have line of sight across every surgery and Cath or IR procedure plan and be better stewards of the resources they have at their fingertips to provide streamlined, more-connected care for patients.  As one might imagine, with the merger of the two teams, the day-in-the-life of each team member is full of a variety of crucial checklist items to cross off – all supporting constant communication from patients to providers.  On the surgery scheduling front, these team members are resource rockstars. From working with referring providers to get patients scheduled appropriately to ensuring rooms and equipment are available for every patient, this team makes sure everything and everyone is in place when the time comes to help create a successful procedure and the best possible patient experience.   “In surgery scheduling, we handle inbound calls for the outside offices to get time scheduled for each patient in the operating room (OR),” said Lydia Sharkey, Senior Scheduler. “We make sure there are plenty of anesthesia resources and equipment for every surgery, including any important information that we need to schedule patients appropriately and adding all documents to the OR board. If we need to swap rooms or move patients around, we handle that process too.”  Over on the IR/Cath scheduling side of things, this team is on the frontlines of patient communication. They are experts in helping patients navigate their procedure from start (seeing their provider and obtaining the proper referrals) to finish (the day of the procedure and post-procedure process).  “My day is a little different than the hospital schedulers; our part of the team handles the outpatient aspect,” said Adrienne White, Senior Scheduler. “We are in constant contact with patients and the IR and Cath departments. We help them navigate their procedure, including what to expect during and after the procedure. We get them through the process as easily as possible and ease their minds, so they know what is going to happen every step of the way. It’s all about communication, communication, communication!”  This department has a significant overarching role: make sure all documents and ancillary information is set up for all our clinical teams that help with surgeries and procedures. This critical work means that every process is followed, and no important details are left out.  “No one wakes up and says, ‘I want to have surgery;” our team goes above and beyond to make sure every single detail is taken care of so that when patients arrive, everything is in place,” said Trisha White. “Our team works hard to ensure everything runs as efficiently as possible because we want to use our resources in the best way possible to serve our patients without delays. We make sure we receive all the orders, codes and insurance and that the teams that follow after us – including our pre-admit team and nurses – have all the information they need to do their job seamlessly."  With all the work they accomplish daily – not to mention how they wholeheartedly support each other through it all – it’s no question that the entire team has a lot to be proud of. Besides helping make patient care possible, the team puts their departmental merger and the move to fully remote work at the top of the list.  “We’re most proud of merging the surgery scheduling and procedure scheduling teams together and therefore more cohesive,” said Mary Gray, Senior Scheduler. “The merger has made our team blossom and be able to connect with and rely on one another even more. We aren’t afraid to speak up and say something. At the end of the day, we’re here to take care of the patient, but we also help each other out. Our morale has gone up, and everybody is happier. Even though we all work remotely, we are more connected and have a great work-life balance.”  “Along with transitioning the two teams into one big team, the move to being fully remote was huge," added Patricia Cruz-Hernandez, Surgical RN Scheduling Coordinator. “We worked through all the glitches, and it was a seamless transition to move into a remote setting. What’s great is that it did not affect patients at all; everything still gets done exactly as it should.”  No matter how busy the days may get, Renown’s surgery and procedure schedulers always remember one thing: they are incredibly grateful for their fellow team members.  “We have a very efficient and hard-working team of women,” said Pam Chapa Valencia, Senior Scheduler.  “I could not have handpicked better people for our team,” added Trisha White. “I feel so lucky to have the team that we have.”  A Renown “Why” Our Surgery and Procedure Scheduling team members all have diverse stories to tell about their road to Renown and why they’ve stayed in the department for as long as they have. Whether they’ve been with us for two years or two decades, they all share the same strong calling to care for their community.  “I always wanted to help people, and my grandma was a nurse,” said Pam Chapa Valencia, Senior Scheduler.  “I loved hearing her stories, and it made me want to be involved in patient care.”  “I have a caring nature, and a hospital nature seemed like the right fit – I've been here for 25 years,” added Mary Gray.  Several of our schedulers recognized the influence Renown has within our community and the ability to grow professionally and personally, both of which were a driving factor in their decision to make our health system their long-term career.  “I’m originally from southern California, and I moved here about eight years ago; my husband always talked so positively about Renown, especially with how big it is and how it has the only level II trauma center in northern Nevada, so my goal was always to get a job here,” said Lydia Sharkey. “It’s been a great environment to be a part of.”  “I’ve been with Renown for 17 years, and I chose to come here because of the reputation of the services Renown provided and care they gave,” added Trisha White. “I also knew what opportunities there were for me professionally, and in doing so, we are taking care of our community. I’ve had the chance to grow within my own professional skills and leadership skillset.”  A profound feeling of ‘home’ is a common theme among this department. These team members appreciate the sense of community Renown has, the strides we’ve made in expanding our reach and how our health system gives healthcare professionals who are new to the field a chance to succeed.  “At the time, Renown was the only hospital that would train nurses, and as a brand-new nurse, I had no experience – Renown took a chance on me,” said Patricia Cruz-Hernandez. “I feel like this is home. Our health system is so community-based and people-first minded, keeping ‘mission over margin.’ We’re growing, we’re expanding, we’re everywhere!”  “I was a part of a transition as the cardiology private practice I worked with became a Renown practice, and it was great,” added Adrienne White. “This transition enabled us to provide more services and better care to patients. I stay here because I see the leaps and bounds we’ve been able to make in terms of procedures, accessibility and patient experience.”  As true advocates for both patients and each other, the team is proud to have found their niche – and the ultimate beneficiaries? Everyone undergoing a surgery or procedure at Renown.  A Culture of Kindness and Gratitude When you meet the Surgery & Procedure Scheduling team, you are greeted with warm smiles and an enthusiastic “Nice to meet you!” You can’t help but smile back and feel the infectious kindness they exude.  Renown operates with a People-First mindset, a vision that this department especially takes to heart. They emulate the exact definition of our “Collaboration” cultural commitment.  “We’ve built very good relationships and rapport with the OR managers and board runners,” said Lydia Sharkey. “The communication that we have at all three locations is very solid.”  “The OR leadership is always so willing to help out whenever they can, and the resources they’ve provided have been huge for us,” added Adrienne White.  “All the teams that see the patients after us – especially the surgical pre-admit team and the case managers, are fantastic about collaborating with us and reaching out to solve any issues they may have,” added Trisha White. “We all work so well together, especially since we all impact patient care.”  In any organization, strong and compassionate leadership is key to a thriving team. Luckily for our surgery and procedure schedulers, they have Trisha White on their side. They attribute a lot of their success to having a supportive leader who “gets it.”  “Trisha has been a scheduler like us, so she completely understands when we’re having an issue, because she’s struggled with the same thing and knows where we are coming from,” said Mary Gray. “It makes us feel like we are not alone – I can always reach out to her, or any of my other coworkers, to ask questions and figure out a solution together.”  Despite being a remote-only team that meets in-person only one or two times a month, this group never misses an opportunity to reconnect both online and offline. They frequently shout out their Culture Ambassadors, schedulers Pam Chapa Valencia and Roxanne Abundis, for their team’s high morale.  “Even though we all primarily work remotely, our in-person days are some of my favorite days of the month,” said Trisha White. “We feel so uplifted, we laugh and we have fun. We love being with each other. Pam and Roxanne are our Culture Ambassadors, and they both have been amazing at planning fun things for our teams. They go above and beyond to make our team feel cohesive and included.”  “Pam and Roxanne have been leaders in creating a fun environment and supportive culture for us,” added Lydia Sharkey. “Whether it’s creating care packages or making sure we all have a good time when we see each other in person, they deserve a lot of credit.”  As this team excels in their roles and foster a culture rooted in kindness and gratitude, we can trust that Renown’s surgeries and procedures will continue to thrive, and patients will continue to benefit from their diligent efforts and commitment to efficiency.  “We make the magic happen!” closes Mary Gray.

    Read More About Department Spotlight: Surgery & Procedure Scheduling

    • Servicios quirúrgicos
    • Pérdida de peso
    • Obesidad
    • Testimonio de paciente

    Un viaje transformador: Historia de cirugía bariátrica de Mary en Renown Health

    Embarking on the path to bariatric surgery is a unique and deeply personal journey. Individuals like Mary Escobar choose this life-changing route for reasons ranging from improved cardiovascular health to managing diabetes or finding relief from various health complications. In Mary's case, her two-decade-long healthcare journey not only underscores the challenges she faced but also highlights the support and expertise that ultimately led to her successful transformation through bariatric surgery. Mary's Resilience: December 2002 through February 2003 More than two decades ago, Mary experienced unforeseen health complications just days after giving birth via c-section. Septic shock, hemolytic uremic syndrome, thrombocytopenia, renal failure and a blood clot in her lung plunged her into a critical state. Intensive care, plasma exchange and a long recovery followed. After being discharged with compromised kidney function, Mary faced complete renal failure two years later, leading to dialysis and a spot on the donor list. Mary's brother, a perfect match, selflessly donated his kidney on Dec. 14, 2007, marking a turning point in Mary's health. However, the post-transplant period brought new challenges, including diabetes, high blood pressure and a significant weight gain, reaching 230 pounds. Determined to regain control, Mary explored various diets without success until she consulted with a bariatric doctor. Journey to Bariatric Surgery: November 2009 - April 2021 In November 2009, Mary opted for a gastric band, shedding 40 pounds within a year. Despite initial success, issues with the gastric band arose, prompting a consultation with Dr. John Ganser at Renown Health in April 2021. Together, they decided to transition to a gastric sleeve, with comprehensive education provided to ensure long-term success.

    Read More About A Transformative Journey: Mary's Bariatric Surgery Story at Renown Health

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