Scheduler
- Requisition ID
- 183802
- Department
- 900331 Pregnancy Center
- Schedule
- Full Time - Eligible for Benefits
- Shift
- Day
- Category
- Clerical & Administrative Support
Position Purpose | |
This position provides quality and knowledgeable coordination of patient exam scheduling, knowledge of exams, exam preparations, accurate patient instructions, and providing customer service to the public, physicians, and all areas within Renown Health. | |
Nature and Scope: | |
The incumbent schedules examinations for Renown Health locations.The major challenges for this position are answering multiple phone line systems with heavy volume of calls, processing a high volume of paperwork, scheduling procedures accurately.Position requires knowledge of pertinent exams (excluding specialty exams - imaging), and possessing the ability to communicate pertinent and accurate information to the patient, patient families, community, and other healthcare professionals in a positive, professional, and confident manner. The incumbent is further challenged to possess the ability to function efficiently, accurately, and pleasantly under pressure, identify and maintain priorities, and to simultaneously respond to requests from a variety of individuals while remaining courteous and professional. This position holds high standards of performance and respect for confidentiality, as well as providing a superior level of customer service at all times and knowledge while dealing with individuals of all levels. This positiondoes not provide patient care. | |
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. | |
Minimum Qualifications:Requirements - Required and/or Preferred | |
Education: | Must have working-level knowledge of the English language, including reading, writing and speaking English. |
Experience: | Excellent written/oral communication skills required. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure. Prefer one-year office experience. Applicants with experience in a healthcare setting will be given preference. |
License(s): | None. |
Certification(s): | None. |
Computer / Typing: | Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. |
Benefits
Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.
With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.
Paid Time Off
401(k) Company Match
Flexible Work Environment
Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.
For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.